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Senior Manager - Data Analytics

americanexpress.com Logo

Amex

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Location:
India , Gurugram

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position will report to the Marketing Measurement Tracking team lead within the GCSM AIM team. This team is responsible for performance tracking and marketing analytics across the GCS Marketing organization. This individual should have a strong interest in transforming data into insights that drive strategic business decisions. This role will provide significant opportunities to work closely with variety of partners (Marketing, Finance, Strategy, IO, Product, Risk, Platform etc.) to analyze customer behavior, evaluate marketing campaign performance. Your insights will empower senior leaders to make data-informed choices, improve ROI, and deliver outstanding results for our customers.

Job Responsibility:

  • Lead accurate and timely reporting of sales and business performance, enabling transparency and informed decision-making for leadership teams
  • Spearhead campaign analysis to uncover trends, actionable insights, and performance indicators that influence product and marketing strategies and drive growth, retention, and customer satisfaction
  • Building Data Capabilities and Data Products for effective marketing measurement tracking
  • Lead all aspects of automation and continuous improvement in analytical processes to improve efficiency and scalability
  • Collaborate with functional leaders, business partners and senior leaders to assess business needs, evaluate project feasibility, ensure data integrity, and provide actionable recommendations in times of constant change
  • Manage a team of 5-6 analysts

Requirements:

  • Minimum 8 years of relevant work experience including direct people management
  • Bachelor's or Master's degree in a quantitative field (e.g., Finance, Economics, Mathematics, Engineering, or Computer Science)
  • Proficiency in SQL and Python with a strong analytical skill to manipulate data and generate actionable insights
  • Experience with business intelligence tools such as Excel, Tableau, or Power BI
  • Strong communication and storytelling skills—able to influence and collaborate with cross-functional stakeholders
  • Comfortable working in a fast-paced, dynamic environment with a proactive and problem-solving mindset
  • Ability to manage multiple projects across teams and geographies with minimal supervision

Nice to have:

  • Exposure to Big Data platforms and familiarity with commercial products will be a plus
  • Extensive knowledge of American Express data and systems will be a plus
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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