Senior Manager, Customer Success & Enablement

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Customer Success & Enablement team at Omnicare is responsible for enacting and operationalizing our customer strategy. This multi-faceted work aims to improve how Omnicare services its b2b and b2c customers. By developing tools and programs for both our internal teams and customers to leverage, this lead and the larger team will affect growth and retention. The Senior Manager of Customer Success will be responsible for the development, implementation, and ongoing maintenance of these customer tools and programs to ensure an optimal customer experience. This individual will work collaboratively with business partners across Omnicare to identify and implement medium to large sized projects that support achievement of retention and growth goals. The role will report directly to the Director of Customer Success.