Senior Manager, Customer Identification Program (CIP)

Wells Fargo is seeking a Senior Manager to lead the Customer Identification Program (CIP) digital product team. In this role, you will lead the product management and execution of customer identity verification capabilities across the enterprise. This leader will be responsible for modernizing and scaling identity proofing, onboarding verification, and customer identification experiences that balance security, regulatory compliance, fraud prevention, and customer experience. Reporting to the Director of Identity, this role and high performing team is responsible for building industry-leading identity capabilities that support account opening, customer onboarding, servicing, and high-risk transactions across digital and assisted channels. The ideal candidate brings a strong product management background, deep understanding of identity technologies, is data-driven, builds high performing teams, has emerging AI fluency to shape the future of trusted digital interactions, and has a passion for delivering seamless customer experiences at scale.