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This role provides strategic leadership & operational Quality oversight for development, deployment and enablement of GxP AI capabilities across QSEO and PGS Operations. The AI Compliance Lead is responsible for enabling the deployment of AI initiatives while ensuring all forms of risk are mitigated. This role partners closely with QSEO GPOs and BSOs, as well as with Digital, Legal and other relevant stakeholders to ensure AI capabilities built in Pfizer or through 3rd parties adhere to applicable external regulatory requirements as well as Pfizer specific policy and controls. The AI Compliance Lead plays a key role in developing and maintaining the AILC framework for PGS, including the inventory of use cases and risk management strategy and tool(s) for AI assessment. The AI Compliance Lead is responsible for ensuring GxP AI and ML use cases are designed, developed, qualified, enabled and monitored appropriately throughout the life cycle, including Quality direction and approval of life cycle documentation. The role is jointly accountable with the CSSV lead to lead the QSEO AI council and represent PGS Quality at various AI operational and compliance cross-functional committees, reporting on AI enablement, risks and value delivery. Additionally, the position supports Computer System Validation & Quality oversight for GMP /GDP Digital systems as necessary, ensuring compliance with Pfizer CSA/SDLC requirements, 21 CFR Part 11, Eudralex Vol 4 Annex 11 & associated global regulations.
Job Responsibility:
Fulfil the Quality Authority responsibilities for Digital-delivered AI in partnership with other Quality SMEs and GPOs (as defined in AILC/SDLC processes).
Support and consult with the GPO/BSO in: AI validation and enablement activities
Confirming the system meets the specified business requirements
Ensuring appropriate business dataset selection for model training
Reporting value delivery/ongoing performance of the solution in support of the L2 process
Collaborate with the CSQ/BUQA function to ensure adequate system validation and ongoing compliance for the target/interfaced GMP/GDP applications
Partner and consult with Digital (for both on-prem and SaaS solutions) in: Oversight and approval of validation deliverables, risk assessments and integrations
Acceptance & endorsement of the model/system for GxP use
Supporting sites to enable timely deployment and adoption
Monitoring of AI models
Retirement and decommissioning of AI
Improvement of Digital and/or system performance/support processes
Serve as QSEO point of contact for AI capabilities/ideas for all stakeholder groups
Develop QSEO inspection readiness program
Support internal audits, BOH (Board of Health) inspections and vendor audits.
Coordinate with other BSOs and GPOs to ensure system and process interdependencies and interfaces are understood
Lead the QSEO AI council
Serve as SME in QSEO Digital council and Digital sponsor discussions
Monitor adherence to standards and risk mitigations across the AI capabilities that are produced
Monitor emerging regulations related to AI and ensure continue compliance of AILC framework
Establish outcome based Key Performance Indicators (KPIs), monitor performance and state of control across the QSEO/PGS organization
Define applicable training requirements and provide content to ensure compliance, including educating the QSEO organization of standards necessary in the development of AI capabilities, and the need to understand Pfizer’s AI Legal/Compliance guidance
Oversee strategy for supplier assessment related to Pfizer’s AI policy & standards
Develop standardized monitoring plans for key AI initiatives
Role may include business travel to other Pfizer sites, contractors, and suppliers.
Requirements:
Applicant must have a bachelor's degree with at least 6 years of experience
OR a master's degree with at least 5 years of experience
OR a PhD with 1+ years of relevant experience
Experience in Artificial Intelligence qualification and usage in regulated environments
Experience of enterprise system validation/compliance/ deployment and good knowledge of Pfizer Digital life cycle methodologies (S/ADLC)
Demonstrated experience with computer system validation lifecycle processes
Intimate knowledge of Computer System Quality and AI regulations/industry guidance
Good understanding of Quality Management System regulations
Experience of interacting with auditors and inspectors.
Excellent communication skills with the ability to build relationships, influence outcomes, and to deliver effective viewpoints or presentations to a variety of audiences.
Command of the English language
Be self-motivated and flexible with the ability to work effectively in a dynamic, problem-solving environment.
Ability to work within tight timeframes and respond to changing requirements.
Ability to interact comfortably with all levels of management and colleagues.
Ability to work independently and manage multiple projects simultaneously.
Competency in MS Office and other tools (e.g. MS Project).
Basic understanding of data analytics and statistics
Nice to have:
Involvement in industry discussion forums on QMS/CSV/AI-related topics.
Experience of software development, validation, risk management and delivery.
Experience of Data science/engineering.
What we offer:
Eligibility for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary
Eligibility to participate in our share based long term incentive program
401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Health benefits to include medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility.