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The Senior Manager, Credit & Fraud Solutions Architecture role is responsible for assessing and defining the architectural vision of Tier 1 and Tier 2 end to end solutions for Fraud, Credit, and Collections decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure. This role plays a critical, technical role leading scoping discussions, determining tech feasibility, contributing to the vision and overall delivery of the strategy. This role combines technical expertise, strategic vision, and thought leadership to enhance system performance, improve process efficiencies, and drive the integration of emerging technologies. Senior Manager is also responsible for attracting, hiring, retaining a high performing, team of Software Configuration owners, other members of technical staff, and Managers to support products and platforms. This role is also directly accountable for developing strong and productive relationships outside your direct teams with partner organizations, dependent IT engineering teams, and supporting vendors.
Job Responsibility:
Review and recommend technical direction to optimize the integrity and adaptability of the technical design throughout the solution’s lifecycle
Champion privacy, data protection, and regulatory compliance (including PCI, GLBA, CFPB, and Reg E) across consumer facing FinTech platforms
Ensure secure architecture and data design for customer onboarding, credit decisioning, account servicing, and financial transactions
Maintain system documentation, architecture blueprints, and technical standards to guide development and cross-team partnerships
Gain expert-level knowledge of product architecture and workflows through active project involvement
Participate in code reviews to uphold high-quality releases and maintain best practices
Engage and voice with multiple vendors, advocating for feature and functionality enhancements in future product releases
Partners with cross-functional teams, including Strategy, Fraud, Business, and IT Production Support, to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/workstreams
Effectively manage technical product teams by providing direction, developmental feedback, coaching, and the necessary tools to ensure success
Foster a culture of innovation by encouraging the ‘productization’ of solutions for scalable and repeatable success
Manages the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively defines solutions to those challenges
Requirements:
Bachelor's Degree in Computer Science, Software Engineering, IT or related degree
7-10 years experience Relevant Product Management experience in an Agile software product development environment
7-10 years experience with Enterprise Systems Architecture
5-7 years experience with Financial Services, FinTech credit decisioning platforms/solutions (FICO, EXP, TU, EQF)
2-4 years experience in a leadership role
2-4 years experience of managing teams of 5 or more resources in direct reporting relationship in a Product Management organization
Agile Methodologies - Proven success in delivering software with Agile Scrum methodologies and other commonly used tools
Agile Project Management - Experience with Agile backlog/project management tools
Cloud Architecture - Broad awareness of open source & AWS Cloud technologies
Nice to have:
Configuration - Expertise in configuring and testing decision engines (eg: FICO Platform, Experian PowerCurve), or similar platforms
Languages - Knowledge and proficient use of Java, JavaScript, and NoSQL Experience with NoSql technologies such as Aurora
Scripting - Advanced scripting skills in at least one of the following: Python, Perl or Shell and willingness to learn new technologies. Experience with Source Code Management Tools
Testing - Experience with Performance. Load, Stress and Scalability Testing