Senior Manager, Creative Service, APAC Job at Randstad (Shanghai)

Sales manager

Location

Salary:

Not provided

Flexisales Marketing Pvt. Ltd.

Expiration Date

Until further notice

Requirements

Degree in marketing, business administration, or similar
Extensive sales experience
Intuitive and insightful, particularly regarding human behavior
Ability to generate revenue by identifying pain points and suggesting suitable products or services
Professional yet affable disposition
Neat, well-groomed appearance
Great networking skills
Excellent written and verbal communication
Resourceful, with outstanding research skills
Emboldened by challenges

Job Responsibility

Lead Generation, Pipeline Building, and Client Relationship Management, setting up ODC Service, Account Management, and Client Servicing International Sales/ New Business development/ marketing Aptitude
Work extensively on New Business Acquisition and Development
Responsible for Business Development activities in US Australia, Middle East, APAC Region, and Europe markets
Bringing in Requirement for Technical discussion and Analysis on various topics of sales
Engaging and interacting with ' C ' Level CEO, CIO, CTO, or ' V or D ' level
Closing new business deals by coordinating requirements
negotiating on contracts and proposals
Cross selling and up selling different products and enhance existing relationships skillfully
Arrange and participate in internal and external client debriefs
Driving internal process for international functions, such as association events and conferences, and provide feedback and information on market and creative trends

New

Manager, Customer Support

We're looking for an experienced Customer Support Manager to scale our global su...

Location

Australia , Sydney

Salary:

Not provided

Heidi

Expiration Date

Until further notice

Requirements

4+ years experience working as a manager in a customer support/technical support service capacity
Experience hiring, onboarding and managing senior support roles, such as enterprise specialists or support engineers
Proven success handling complex troubleshooting, escalations, and high-impact customer situations
Experience working cross-functionally with Sales, Customer Success, Product and Engineering teams
A customer-first mindset, with a focus on trust, clarity, and care
Strong people-leadership skills, with the ability to coach experienced ICs and build high-performing teams
Sound judgment and calm decision-making in ambiguous, high-pressure situations
Strong analytical skills, with the ability to translate data and patterns into action
Clear, structured communicator who can work effectively with technical and non-technical stakeholders and the ability to motivate and inspire is a must
Comfortable operating at multiple levels - from detailed operational execution to broader planning and coordination

Job Responsibility

Hire, lead, coach, and develop Enterprise Customer Support Specialists and Customer Support Engineers
Support senior ICs in handling complex investigations, high-risk clinical scenarios, and technically challenging cases
Provide regular 1:1s, feedback, and development support
Assess agent performance against expectations and competencies
Own recruitment and onboarding of Enterprise Customer Support Specialists and Support Engineers
Act as a senior escalation point for complex, sensitive, or high-impact customer issues
Own day to day L2 operational health for your region
Track and interpret key business metrics (e.g. CSAT, response times, resolution rates)
Use data to identify opportunities and drive improvements
Identify risks early and work with cross-functional partners to mitigate issues

What we offer

Additional paid day off for your birthday and wellness days
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career

Fulltime

New

Japan Operations Client Services - AVP

Barclays Banking Operations. Put yourself at the heart of the Barclays. A career...

Location

Japan , Tokyo

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Acts as the primary operational point of contact for priority “white glove” clients across Japan and APAC, owning client-facing escalation handling and proactively keeping sales and clients informed on service updates and remediation plans
it also drives disciplined incident ownership by ensuring client issues are logged, monitored, and coordinated across internal teams, with clear root-cause analysis, remediation planning, and transparent progress updates, while supporting formal client/service governance through regular monthly service meeting and broker/client experience review updates and ensuring alignment to complaints and risk-escalation requirements.
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaboration with teams across the bank to align and integrate operational processes.
Identification of areas for improvement and providing recommendations in operational processes.
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in banking operations.
Participation in projects and initiatives to improve operational efficiency and effectiveness.

Job Responsibility

Acts as the primary operational point of contact for priority “white glove” clients across Japan and APAC, owning client-facing escalation handling and proactively keeping sales and clients informed on service updates and remediation plans
it also drives disciplined incident ownership by ensuring client issues are logged, monitored, and coordinated across internal teams, with clear root-cause analysis, remediation planning, and transparent progress updates, while supporting formal client/service governance through regular monthly service meeting and broker/client experience review updates and ensuring alignment to complaints and risk-escalation requirements.
To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.
Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
Collaboration with teams across the bank to align and integrate operational processes.
Identification of areas for improvement and providing recommendations in operational processes.
Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice in banking operations.
Participation in projects and initiatives to improve operational efficiency and effectiveness.

What we offer

Health and wellness
Gain access to wellness rooms, gyms and mental health support.
A place where you can belong
Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions.
Collaborative Areas
Modern spaces designed for teamwork and brainstorming.
More than work
There’s so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering.
Be you. Be valued. Belong.
We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success.

Senior Regional Field Marketing Specialist

As a key member of the Regional Marketing team the primary responsibility for th...

Location

Australia , Brisbane

Salary:

80750.00 AUD / Year

Bentley Systems

Expiration Date

Until further notice

Requirements

4+ years of Marketing Experience
Master’s or a bachelor’s degree in marketing or related business studies
Strong English writing and communications skills required
Excellent communication and presentation skills and the ability to work at all levels of the organization
Strong influencing and relationship-building skills to work with Enterprise Accounts in region
Experience in infrastructure engineering sectors including transportation, energy and water is needed to help understand account needs and build tactical marketing plans
Knowledge and understanding of buyer personas and intent in the infrastructure segment beneficial
Knowledge of demand generation mix including email marketing, direct mail, social media, paid social and advertising, events, and webinars
Experience in working in a multi-matrix environment, with the ability to work independently and collaboratively in a fast-paced, dynamic environment
Excellent analytical skills with a focus on metrics and outcomes and with the ability to think strategically as well as implement tactically

Job Responsibility

Recommend, plan and execute local marketing content and programs with focus on generating pipeline, as well as improving brand recognition of the Bentley brand and specific industry solutions where relevant
Develop and execute on the Go-To-Market plans to support market opportunities and sales priorities, including planning and management processes, event support and digital campaign execution
Participate in the planning and execution of overall sales strategy to support targeted growth in regions
Work with the Global Account Based Marketing team to help design and execute innovative and creative, multi-touch ABM programs that focus on demand generation and deal acceleration within our strategic accounts
Use reporting tools to communicate on performance and outcome of marketing programs in a timely manner to Sales and Marketing stakeholders against agreed targets and performance metrics
Support development of localized content and workflow process to publish localized marketing content to support sales and regional programs
Work closely with the Content and Demand Gen team to update and leverage collaterals throughout the buyer journey
Develop and maintain a database of target accounts and contacts to ensure campaigns are targeted to the right people
Maintain an up-to-date Regional Programs schedule for the Go-to-Market strategy
Create, schedule and execute social media content and repurpose corporate social media content on local channels

What we offer

On-Target Earnings (OTE) (performance bonus) AUD14,250

Head of Marketing - Private Bank

Join Marketing at Barclays to create integrated marketing strategies for Barclay...

Location

Singapore , Singapore

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Development and implementation of marketing strategies and delivery that aligns with the banks business objectives and are informed by market research, customer needs and competitive landscape.
Collaboration with product development, sales, and other departments to align marketing efforts with overall business objectives, to achieve specific, well defined outcomes, as needed.
Development of compelling and targeted content for various marketing channels, including print, media and related collateral, if needed.
Analysis of data to make informed decisions and optimize marketing strategies, use of data analytics tools to measure and report on the performance of marketing campaigns.
Management of the marketing budget, allocating resources to maximise ROI.
Defines marketing vision, sets goals, clarifies objectives and works across organisations to achieve specific, well defined outcomes.
To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies
manage and maintain policies/ processes
deliver continuous improvements and escalate breaches of policies/procedures.
If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.

Job Responsibility

Setting and executing the marketing strategy for the Singapore Private Bank across APAC.
Long- and short-term planning.
Fostering collaboration across the Private Bank and Barclays Group.
Creating a positive, creative team culture.
Developing marketing strategies to accelerate revenue growth.
Leveraging insights to optimize campaigns.
Deepening client relationships.
Managing budgets and governance.
Producing compelling executive-level materials.
Strong stakeholder management, decision-making, and problem-solving skills to transform marketing from a local, event-based function into a strategic, commercial partner.

What we offer

Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, onsite days
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
Encouragement to embrace mobility and explore every part of our operations as you build your career
Office designed to optimise the well-being of our colleagues
Integrated live-work-play development, with shops, restaurants, gyms and an alfresco dining area

Fulltime

New

Vice President, Global Customer Service Operations

The VP, Global Customer Service Operations will be responsible for leading the c...

Location

United States , Detroit

Salary:

225000.00 - 250000.00 USD / Year

StockX

Expiration Date

Until further notice

Requirements

10+ years leading Customer Service operations with preferred e-commerce experience
5+ years of global leadership experience, focused in North America, EMEA and APAC
Customer and Employee Centric leadership and experience with proven results
Strong background in multi-channel Contact Center / BPO operations. Proven experience in scaled leadership roles
Strategic and organizational skills with a clear understanding of the wider issues impacting the relevant markets
Proven Management experience at a senior, strategic level role
Established track record of exceeding targets, KPIs, SLAs
Exceptional Coach that demonstrates the ability to develop, motivate, and communicate with others at all levels
Influential relationship skills at all levels and able to use these relationships to deliver service improvements
Excellent interpersonal skills, including written and verbal communication, and the ability to build trust and consensus amongst a team

Job Responsibility

Strategically and tactically lead and develop the Global CS team to enhance performance in 3 key areas: Employee, Customer, and Efficiencies/Cost
Deliver world-class results across multiple locations from both in-house teams and outsourced partners
Enabling teams to be successful by being committed to coaching and development, encouraging and recognizing others, and facilitating brilliant outcomes
all designed to create a world-class engaged team
Drive performance management and People Experience initiatives, including goal setting, performance reviews, succession planning, compliance, and top performer retention
Create, improve and drive a culture and processes which achieve business goals and objectives
Work effectively with all stakeholders, both internal and external to CS, to negotiate and influence customer improvements
Embrace AI and Technology to improve customer experience, teammate experiences, and efficiencies
Responsible for growing the team as the business grows and thinking outside of headcount for smarter ways to deliver an outstanding, digital first, customer service experience as we scale up
A critical member of the Global Customer Service team, collaborating with global colleagues to deliver better together and leveraging CS support teams primarily located in the US

What we offer

opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses

Fulltime

Strategic Account Executive, Financial Services

We are looking for an entrepreneurial, driven, and accomplished Strategic Accoun...

Location

Singapore , Singapore

Salary:

Not provided

AlphaSense

Expiration Date

Until further notice

Requirements

7+ years of relevant sales experience with a B2B SaaS solution and a customer network in the Financial Services market (buy side and sell side)
Proven track record of exceeding sales targets
Excellent at building C Level and Senior business relationships with clients
Strong Consultative Selling skills
Partner with the global sales team to build and execute a strategic client growth plan for your designated APAC region
Deploy a long term account strategy, with short and medium term execution plans
Partner with our Global Customer Success, Sales Development and Product Specialist teams to deliver strong growth across a defined client base
Conduct product demonstrations in a value-based sales environment
An energetic and creative individual, possessing natural curiosity with the ability to learn quickly
Strong ability to develop rapport with new people, and to maintain relationships, combined with a positive, outgoing personality

Job Responsibility

Partner with the global sales team to build and execute a strategic client growth plan for your designated APAC region
Proactively source new leads/ opportunities within strategic accounts
Collaborate closely with our Singapore SDR team
Focus on upselling existing client relationships
Research opportunities, initiate discussions, prospect new teams, conduct demos, manage product trials, and close sales
Develop strong internal relationships
Coordinate with your team to forecast accurately and develop the necessary pipeline to meet and exceed goals
Work closely with our Product Specialist team during trials to ensure client engagement
Gather and pass on information on market and client product needs to sales, product management, content, and product marketing

Fulltime

New

Physical Therapy Aide

Join a collaborative team dedicated to delivering exceptional patient care as a ...

Location

United States , North Las Vegas

Salary:

16.00 - 18.00 USD / Hour

ATI Physical Therapy

Expiration Date

Until further notice

Requirements

High School diploma
Must be 18+ years
Healthcare and/or customer service experience

Job Responsibility

Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time
Promote an efficient patient intake and registration process and assist clinicians with timely scheduling
Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms
Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment
Monitor patient progress and provide feedback the therapy team
Assist patients in performing exercises and support their prescribed home exercise programs

What we offer

Paid Time Off: Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health
Medical, Dental & Vision Coverage: Flexible plan options
401(k) Match: Competitive employer matching
Childcare Tuition Assistance: Discounted rates
Health Savings & Flexible Spending Accounts: Tax-saving options
Short- & Long-Term Disability: 100% employer paid income protection plans
Life Insurance: Employer-paid and voluntary options
Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs
Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access
Corporate Discounts: Exclusive deals for employees

Fulltime

Senior Manager, Creative Service, APAC

Randstad

Location:
China , Shanghai

Category:
-

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

Expiration:
April 15, 2026

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