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Senior Manager, Creative Operations

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Monica Vinader

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Location:
United Kingdom , London

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

The operational architect and 'chief of staff' for the full brand team; transforming seasonal strategy into clear, sequenced action and ensuring every project lands on time, on brief and on budget.

Job Responsibility:

  • Translate GTM strategy and seasonal calendar into a detailed, sequenced creative action plan well ahead of each season: shoot schedules, resource requirements, brief timelines, review milestones and delivery dates
  • Lead weekly, seasonal and annual capacity planning with the CD and Brand peers
  • Partner with the Senior Integrated Marketing Manager to keep creative planning in sync with GTM plan
  • Map both Creative and Brand Activation projects into the master calendar
  • Build dashboards and tools that enable self-service across the business
  • Push back constructively on ad hoc asks that conflict with priorities
  • Share a weekly operational update highlighting milestones, upcoming reviews and any risks or decisions needed
  • Circulate decisions and next steps after key meetings
  • Audit current creative workflows
  • Write SOPs for all core workflows
  • Own Monday.com for the creative department
  • Continuously identify and remove inefficiencies
  • Ensure every product need is in the content plan
  • Lead the product selection process for content capture
  • Identify reuse and retouching opportunities to maximise asset value and minimise cost
  • Set and manage usage rights ahead of capture
  • Lead, coach and develop three direct reports
  • Cascade work with clarity
  • Own the full freelancer lifecycle
  • Own the annual creative budget with the Creative Director
  • Build shoot cost forecasts in pre-production
  • Flag budget pressure and scope creep proactively
  • Oversee Picturepark
  • Proactively distribute assets to the right teams
  • Explore new tools, technologies and AI solutions that could improve workflow
  • Stay current with best practice in creative operations

Requirements:

  • Ability to document your authorisation to work in the United Kingdom
  • Occasional travel to our Norfolk office may be required
  • Hands-on, solutions-focused, and entrepreneurial
  • Collaborate openly with humility, honesty, and humour
  • Embrace learning, teaching, and personal growth
  • Stay resilient, adaptable, and self-motivated in a creative environment
  • Speak up when you don't know—and act fast to figure it out
  • Connect & Empower — You communicate proactively in all directions, building trusted relationships across the business
  • Create the systems and rhythms that keep every stakeholder informed without being asked
  • Invest genuinely in the growth of the people around you
  • Drive & Deliver — You translate plans into detailed operational schedules well ahead of need
  • Manage competing demands confidently
  • Protect your team's capacity for the highest-value work
  • Escalate risks early with options ready
  • Grow & Adapt — You raise concerns constructively and commit fully once direction is agreed
  • Energised by building structure from scratch and comfortable operating without existing process to fall back on
  • Master & Apply — Subject matter authority on creative operations and project management
  • Deep Monday.com and DAM expertise
  • Apply AI and emerging tools to improve efficiency
  • Bring external best practice into the function regularly

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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