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The Senior Manager, Creator Operations sits at the center of Red Seat Ventures’ creator business, partnering closely with the EVP of Creator Operations to drive alignment, streamline workflows, and execute high-impact initiatives. This role owns day-to-day operational rigor while advancing key strategic priorities. You will connect teams, improve processes, and ensure multiple workstreams move efficiently in a fast-paced, creator-driven environment.
Job Responsibility
Partner with the EVP of Creator Operations to execute cross-functional initiatives across RSV
Manage end-to-end creator engagements (acquisition through delivery), ensuring quality, compliance, and timeliness
Serve as a central liaison across internal teams, RSV companies, and external partners to improve collaboration and unlock monetization opportunities
Drive project execution across concurrent workstreams, ensuring alignment, visibility, and on-time delivery
Own and optimize project management tools, workflows, and reporting to increase efficiency and transparency
Track performance across creators and initiatives, translating insights into actionable improvements
Lead onboarding for creators and team members, ensuring a seamless, scalable experience
Build and refine operational frameworks that improve visibility, consistency, and scalability across programs
Act as an escalation point for creator-related issues, proactively managing risk and resolution
Support planning processes, including budgeting, resourcing, and strategic roadmap development
Partner with audience development and creator success teams to align operations with campaign and distribution goals
Mentor junior team members and contribute to a culture of collaboration and operational excellence
Requirements
5+ years of experience managing complex, cross-functional initiatives in a fast-paced environment
Strong operational acumen with a track record of building and improving processes
Ability to influence and collaborate effectively across senior stakeholders and matrixed teams
Exceptional organization and prioritization skills with strong attention to detail
Clear, concise communication and strong stakeholder management capabilities
Data-driven mindset with the ability to translate insights into action
Proficiency with project management tools and workflow systems
Strong problem-solving skills with a proactive, solutions-oriented approach
Nice to have
Experience in creator economy, digital media, or content operations
Familiarity with performance analytics and reporting
Experience supporting senior leadership in highly collaborative environments