CrawlJobs Logo

Senior Manager - Control Management

americanexpress.com Logo

Amex

Location Icon

Location:
United States , New York

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

103750.00 - 174750.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The objective of the Credit & Fraud Risk Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale. Credit & Fraud Risk is looking for a Manager of Process Risk focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Job Responsibility:

  • Manage the implementation of a comprehensive process risk reduction strategy
  • Facilitate alignment of risk reduction initiatives with the organization's overall risk management framework and business objectives
  • Provide insights on process risk issues and mitigation strategies
  • Support identification and prioritization areas within BU processes that require risk reduction measures (e.g., assist in coordinating across First Line of Defense (1LoD) risk identification team)
  • Execute on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e., within BU or across processes that extend beyond the BU) issues that are of highest priority and/or most significant impact to the enterprise
  • Assist in conducting independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses, based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement
  • Support BU with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations
  • Document control design effectiveness and help address thematic control gaps across processes/products
  • Provide independent support for resolution of high-risk issues, and conduct independent testing of issues to ensure complete & effective resolution
  • Monitor and track the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite
  • Document learnings from improving controls to elevate the process risk reduction capabilities within the BU and across the enterprise
  • Foster a culture of risk awareness and ongoing improvement within the team and the broader organization
  • Support sharing insights, better practices, themes, etc. across the enterprise

Requirements:

  • 3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
  • Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
  • Strong project management, communication, and interpersonal skills
  • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

Nice to have:

  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field
  • advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following: Identifying and prioritizing areas that require risk reduction measures
  • Executing on process risk reduction to ensure timely resolution of issues that are of highest priority and/or most significant impact
  • Conducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and/or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement
  • Providing support for resolution of high-risk issues, and conducting independent testing of issues to ensure complete & effective resolution
  • Monitoring and tracking the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite
  • Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language
  • Experience in financial services industry
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Amex - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Manager - Control Management

Business Risk and Control Senior Manager

The Business Risk and Control Senior Manager is responsible for managing profess...
Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
  • Outstanding leadership, communication, and influencing skills
  • Ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators
  • Demonstrated judgement and critical thinking skills
Job Responsibility
Job Responsibility
  • Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA)
  • Manage teams in the quality, completeness, and accuracy of the implementation of the Control Framework
  • Perform a detailed analysis on the identification of issue root cause and recommend corrective actions
  • Contribute to the Lessons Learned Policy, monitoring control breaches and disseminating learnings
  • Participate in the review and challenge process on the effective design and management of controls
  • Support adherence to the MCA Standard through controls before and after process execution
  • Deal with Operational and Compliance Risk in accordance with policy requirements
  • Identify, assess, escalate, and manage risk exposures across Risk Categories
  • Ensure governance and training are in place to support risk management
  • Manage risks associated with new activities and changes to the business
What we offer
What we offer
  • Best-in-class benefits
  • Equal opportunity employer commitments
  • Fulltime
Read More
Arrow Right

Business Risk and Control Senior Manager

The Business Risk and Control Sr Manager is responsible for managing professiona...
Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience
  • project management and governance experience with demonstrated ability to achieve and exceed critical milestones
  • outstanding leadership, communication, and influencing skills
  • ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators
  • demonstrated judgment and critical thinking skills
Job Responsibility
Job Responsibility
  • Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA)
  • manage teams in the quality, completeness, and accuracy of the implementation of the Control Framework
  • perform a detailed analysis on the identification of issue root cause
  • contribute to the Lessons Learned Policy
  • participate in the review and challenge process on the effective design and management of controls
  • contribute to the timeliness, accuracy and completeness of the MCA through controls
  • support adherence to the MCA Standard
  • ensure compliance with Operational and Compliance Risk
  • perform detailed analysis to identify, assess, escalate, and manage risk exposures
  • support Risk Appetite and assess exposures
What we offer
What we offer
  • equal opportunity employer
  • work-life balance
  • global benefits
  • accessibility accommodations
  • Fulltime
Read More
Arrow Right

Senior Product Manager, Access Control Core Hardware and Fleet Management

This role is a key player in unlocking $7+ billion in Total Addressable Market (...
Location
Location
United States , San Mateo
Salary
Salary:
185000.00 - 215000.00 USD / Year
verkada.com Logo
Verkada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-8+ years of high-impact Product Management experience
  • Direct experience managing physical hardware products, especially those involving electrical components, firmware, or IoT/connected devices
  • An undergraduate degree in Computer Science, Electrical Engineering, or a related engineering field
  • A mindset ready to dive into technical details, data, and technology to uncover insights
  • The ability to effectively bridge complex technical topics with business strategy
  • Proven track record supporting enterprise sales cycles and engaging effectively with large, complex customers
Job Responsibility
Job Responsibility
  • Own the full strategy, roadmap, and flawless execution for our core Access Control hardware portfolio, managing a complex fleet of devices from launch to scale
  • Own the portfolio of Access Controllers
  • Own the portfolio of wired Readers
  • Own state-of-the-art accessories, including next-gen battery tech
  • End-to-end responsibility for the fleet management software and strategies for management of these critical devices at scale
  • Deeply immerse yourself in the needs of critical, high-growth segments (Federal, Healthcare, Manufacturing, K-12) to identify opportunities
  • Partner with Product Marketing and Sales to craft compelling GTM strategies and messaging
  • Serve as the passionate voice of our customers, guiding product strategy
What we offer
What we offer
  • Healthcare programs with premiums 100% covered for the employee under at least one plan and 80% for family premiums
  • Nationwide medical, vision and dental coverage
  • Health Saving Account (HSA) with annual employer contributions
  • Flexible Spending Account (FSA) with tax saving options
  • Expanded mental health support
  • Paid parental leave policy & fertility benefits
  • Paid holidays, firmwide extended holidays, flexible PTO and personal sick time
  • Professional development stipend
  • Fertility Stipend
  • Wellness/fitness benefits
  • Fulltime
Read More
Arrow Right

Senior Project Controls Manager

Senior Project Controls Manager position in the Operations & Control department ...
Location
Location
Greece , Paiania
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Engineering or Project Management
  • Professional certification in project management will be considered an asset
  • Master's degree in a relevant field will be considered an asset
  • Excellent use of Microsoft Office suite (Word, Excel & Power Point)
  • Excellent use of Primavera (MS knowledge will be considered an asset)
  • Knowledge of basic financial schemes
  • Contract-claims management qualification will be considered an asset
  • Excellent use of English Language
Job Responsibility
Job Responsibility
  • Works closely with Project Planners, Cost Controllers, and Project Teams to define a Project Controls strategy
  • Supervision/review of all project planning, scheduling, cost estimating, and cost analysis activities, including impact identification and recovery plan development
  • Directs/manages the preparation and presentation of integrated project cost & time status and forecasts
  • Responsible for the development, execution, and management of all facets of a Project Controls plan
  • Prepares collective reports to Leadership, updating on project status and highlighting issues with suggested corrective actions
What we offer
What we offer
  • Competitive remuneration package
  • Ticket Restaurant Card
  • Group Health Insurance Plan
  • Preferential household electricity plan
  • Company car and gas allowance
  • Pension Plan
  • Bonus
  • Fulltime
Read More
Arrow Right

Senior Project Controls Manager

This position is for the major capital improvement projects included in the B&P ...
Location
Location
United States , Baltimore
Salary
Salary:
135800.00 - 176040.00 USD / Year
amtrak.com Logo
AMTRAK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering, Architecture, Construction or Project Management, Business Administration, Transportation, or a related field
  • Minimum of nine (9) years of related experience
  • Heavy civil estimating experience
  • Skilled in common software tools used in project cost estimating (e.g., Hard Dollar (In Eight), RS Means)
  • Experience with the CMAR (Construction Manager at Risk) and/or Progressive Design Build contracting types
  • Experience with supporting GMP negotiation
  • Strong project management skills
  • Strong focus on collaboration, team building, and customer service
  • Effectiveness working diplomatically across teams with varying objectives
  • Strong oral and written communication skills across all levels
Job Responsibility
Job Responsibility
  • Lead and manage estimating for the tunnels package
  • Build strategy and tools for internal estimating and estimating comparison
  • Lead quantity and estimating comparisons and reconciliation
  • Support GMP negotiations with the CMAR
  • Assure compliance with department cost estimating, cost management, schedule management, risk management, and change management procedures and guidelines
  • Maintain a weekly updated project schedule to identify critical path
  • Track potential changes, ensuring estimates of cost and schedule changes are given visibility
  • Integrate cost and schedule data as well as information for vendors and external entities
  • Develop and/or maintain reporting mechanisms, dashboards and presentations about project performance indicators
  • Drive evaluation and impact assessment of identified project risks
What we offer
What we offer
  • Health, dental, and vision plans
  • Health savings accounts
  • Wellness programs
  • Flexible spending accounts
  • 401K retirement plan with employer match
  • Life insurance
  • Short and long term disability insurance
  • Paid time off
  • Back-up care
  • Adoption assistance
  • Fulltime
Read More
Arrow Right

Senior Business Risk and Control Manager

The Business Risk and Control Senior Officer - SVP - Belfast is responsible for ...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Operational Risk Management, Audit, Compliance or other control function
  • Familiarity with 3rd party risk models
  • Consistently demonstrates clear and concise written and verbal communication skills
  • SQL, Perl or Python, Matlab or R, Excel VBA, and database administrator experience is a plus
  • Bachelor’s/University degree or equivalent experience, potentially Masters degree
Job Responsibility
Job Responsibility
  • Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA)
  • Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework
  • Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements
  • Direct teams in the implementation of the Lessons Learned Policy
  • Support management in the review and challenge process, within the FLUs, on the effective design and management of controls
  • Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA)
  • Assist management in exercising control over Operational and Compliance Risk
  • Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories
  • Assist management with engagement across stakeholders to support controls initiatives progress reporting
  • Support management with coordinating across cross functional teams to address audit and regulatory queries
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Business Risk and Control Senior Manager

The Business Risk and Control Senior Manager helps Citi's businesses meet data t...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience
  • experience in data analysis, business intelligence, or operations in a highly regulated industry
  • excellent ability to synthesize complex information and present insights to senior leadership
  • strong problem-solving skills with data-driven mindset
  • knowledge of approval workflows and governance processes with demonstrated ability to achieve critical milestones
  • a strong communicator who can partner with a diverse set of technical and non-technical stakeholders
  • proven ability to be a self-starter and to manage multiple projects with stringent timelines while maintaining strict attention to detail
  • ability to foster working relationships with other partners across multiple lines of business and functional areas, including compliance, privacy, legal, third party management
  • demonstrated judgement and critical thinking skills
  • proficiency in MS Excel and PowerPoint and office tools
Job Responsibility
Job Responsibility
  • Analyze large datasets to identify trends and key factors contributing to approval workflow timelines
  • troubleshoot, track, and investigate data related issues
  • critically evaluate information gathered from multiple sources, reconcile conflicts and construct high-level information details/metrics
  • develop and enhance dashboards and analytical tools to provide real-time insights for decision-making
  • collaborate to drive integrated transformation initiatives to streamline and simplify cross-border data clearance: ensuring swift and compliant transfers
  • contribute to process reengineering efforts, including workflow optimization, automation and operational improvements
  • gather, define and deliver business requirements for process enhancements, ensuring alignment with strategic goals
  • design and implement optimized approval workflows to improve efficiency
  • provide strategic recommendations based on data analysis to enhance operational efficiencies and streamline processes
  • enhance escalation frameworks for delayed or complex approvals, ensuring timely resolution
  • Fulltime
Read More
Arrow Right

Senior VP - Business Risk & Controls - Wealth Management Sales Advisory

Individuals in Assessment & design are responsible for developing, designing, an...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Track record leading Control related projects and programs
  • Ability to see the big pictures with high attention to critical details
  • Develop and implement strategy and process improvement initiatives
  • Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
  • Developing new ideas and improving current processes to proactively mitigate risks
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation
  • Expert knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
Job Responsibility
Job Responsibility
  • Provides leadership and direction through a large team of professionals and/or junior managers
  • Provide leadership to drive optimization and efficiencies in projects
  • Assist management in guiding and influencing decisions that conform to business objectives
  • Manage the design, development, and implementation of Citi's comprehensive controls program
  • Assess the effectiveness of existing controls, identifying areas for improvement, and executing necessary changes
  • Continually manage controls enhancements geared towards increasing efficiency and reducing risk
  • Regularly assess the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives
  • Work closely with key stakeholders and process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite
  • Collaborate with key stakeholders to assess potential risks, develop risk mitigation activities, and define the acceptable level of risk across various areas of operation
  • Drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy