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As a member of the U.S. Value & Access organization, the Senior Manager, Contract Development, Provider Contracting serves as the functional people and process leader for assigned Provider segments and contracting portfolios. This role leads a team of contract development professionals and is accountable for translating approved commercial contracting strategies into precise, compliant, and operationally executable agreements while ensuring alignment with applicable legal, compliance, financial, government pricing, and operational requirements.
Job Responsibility
Serve as the functional people and process leader for assigned Provider segments and contracting portfolios
Lead, coach, and develop contract development professionals, including setting priorities, reinforcing performance expectations, supporting development planning, and building team capability
Manage day-to-day team operations, workload prioritization, resource allocation, assignment coordination, and escalation pathways to support timely, high-quality contract delivery
Own end-to-end contract development accountability for assigned Provider segments, including contract drafting, interpretation, portfolio oversight, execution support, issue resolution, and process effectiveness
Translate approved pricing constructs, commercial contracting models, and provider discount methodologies into clear, compliant, and operationally executable contractual language
Structure agreements to support operational feasibility, implementation readiness, auditability, financial controls, and government pricing requirements
Establish, maintain, and continuously improve contract development standards, drafting quality expectations, review practices, governance routines, and process controls across assigned segments
Monitor portfolio and process health through appropriate routines, metrics, and stakeholder feedback, identifying opportunities to improve quality, cycle time, consistency, scalability, and execution readiness
Provide guidance and decision-oriented recommendations on contract language, contract structure, implementation considerations, contractual risk implications, and escalation matters
Lead resolution of complex contract development issues, interpretation questions, process barriers, implementation challenges, and cross-functional alignment needs
Partner with Coverage & Pricing, Legal, Government Price Reporting, Contract Pricing Execution, Business Integration, and other stakeholders to support contract development, implementation, operational execution, and continuous improvement activities
Drive modernization of contract lifecycle management capabilities, templates, workflows, reporting, and related processes to support a robust, compliant, and efficient contract development operating model
Foster an inclusive, accountable, and learning-oriented team environment through coaching, mentoring, knowledge sharing, and development of functional expertise across the segment
Requirements
Doctorate degree and 2 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR Master's degree and 4 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR Bachelor’s degree and 6 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR Associate’s degree and 10 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience OR High school diploma / GED and 12 years of contract development, contracting, legal operations, pricing, market access, healthcare administration, or related experience
Experience leading people, teams, projects, or workstreams with accountability for priorities, deliverables, stakeholder alignment, and execution outcomes
Experience managing or improving business processes, operating routines, standards, or governance practices in a complex, matrixed, or regulated environment
Experience influencing cross-functional partners, resolving ambiguity, and communicating recommendations, risks, and tradeoffs to support business decisions
Experience directly managing, coaching, and developing employees, including goal setting, prioritization, performance feedback, development planning, and building high-performing teams
Demonstrated ability to lead both people and operational processes in a complex, matrixed, regulated environment
Experience establishing process governance, quality standards, operating routines, metrics, and continuous improvement practices for complex business processes
Demonstrated ability to translate complex business, legal, financial, operational, and pricing concepts into precise contractual language
Experience developing, structuring, and negotiating complex healthcare agreements requiring high levels of accuracy, consistency, operational clarity, and implementation readiness
Experience navigating complex contracting environments requiring alignment across legal, compliance, pricing, financial, and operational stakeholders to support compliant business arrangements
Demonstrated success leading complex initiatives, influencing outcomes, resolving ambiguity, and communicating risks and recommendations in highly matrixed organizations
Strong judgment, problem-solving skills, and ability to manage competing priorities, resource needs, and escalations in a highly regulated environment
Excellent written, verbal, and executive communication skills, including the ability to synthesize complex information for senior leadership decision-making
Experience partnering effectively with Legal, Government Price Reporting, Finance, Coverage & Pricing, Contract Pricing Execution, Business Integration, and other cross-functional stakeholders
Candidates with backgrounds in legal studies, paralegal studies, English, history, political science, philosophy, public policy, communications, or other analytically rigorous writing disciplines are encouraged to apply
What we offer
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan