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The role of a Senior Manager, Consulting is to support customer engagements, conduct actionable research & analysis and deliver solutions to address our clients' top opportunities & challenges. This role is responsible for partnering with our clients to win in digital commerce.
Job Responsibility:
Lead client projects & engagements from the initial client question to ideation, planning, scheduling, research and final delivery
Working with our most strategic partners to deliver actionable recommendations and thought leadership
Lead project teams - guiding the team via clear planning and delivery processes, coaching on research, creating engaging presentations and delivering best-in-class client deliverables
Provide actionable insight for clients on future strategies, tied to client's core business objectives, structure and measurements, and identify potential growth opportunities and necessary capabilities for growth
Manage people (as needed) with a focus on supporting their growth and a feedback first culture
Deliver Actionable Insight - on commerce strategies, and implications tied to client's core business objectives, roles, responsibilities, structure and measurements, and identifies potential growth opportunities and necessary capabilities for growth
Present Analysis & Findings - to clients virtually and at in-person events
Collaboration - Partner with other team members to execute projects on a right-first-time basis
develops a successful relationship with key stakeholders
Requirements:
5+ years working within CPG/Retail, analytics or consulting
5 years professional experience in ecommerce
Experience working with or for brands/manufacturers and/or experience working with retailers
Knowledge of the digital retail industry, retail media, retailers' strategies and manufacturer/retailer ways of working
Strong understanding of eCommerce performance drivers / dynamics / fundamentals – i.e. SEO, Taxonomy, Enhanced content
Easily establish strong rapport with clients, able to address client feedback, drive retention and repeat engagements
Experienced in people management, supporting individuals’ career development & growth on your team
Effective communication skills (written & verbal), you can work with a variety of internal and external stakeholders and customers
Experience presenting using Microsoft PowerPoint to individuals and groups