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We are seeking a dynamic and results-driven sales manager to lead a team responsible for acquiring new contracts selling fiber internet services to single-family homes and multi-dwelling unit (MDU) developments. This role requires a dynamic leader with strong sales acumen, excellent communication skills, and the ability to drive team performance to achieve sales targets. This person must have strong business development, conflict, and funnel management skills. The role requires interpersonal, written, and verbal communications skills and the ability to assess seller performance and coach performance levels. The successful candidate will achieve desired sales goals using virtual and cross-functional support from internal and external resources.
Job Responsibility:
Lead, mentor, and motivate a team of account executives
Conduct regular team meetings and training sessions to enhance sales skills and product knowledge
Set clear performance expectations and provide ongoing feedback and support
Create and implement sales plans to meet or exceed monthly and quarterly sales quotas
Monitor market trends and competitor activities to identify opportunities and threats
Collaborate with marketing and operational teams to align sales strategies with business objectives
Foster strong relationships with key customers and stakeholders
Ensure high levels of customer satisfaction and retention
Address customer inquiries and resolve issues promptly
Track and analyze sales performance metrics
Prepare and present regular sales reports to senior management
Implement corrective actions to address performance gaps
Streamline sales processes to improve efficiency and effectiveness
Ensure compliance with company policies and industry regulations
Manage budget and resources effectively
Collaborate with internal teams such as engineering, operations, marketing, finance, and customer support to ensure alignment and achieve business objectives
Requirements:
Bachelor’s degree in business, marketing, or a related field (preferred but not required)
3-5 years of experience in sales, preferably in the telecommunications, real estate, or utilities sector
Strong leadership and team management skills
Proven record of acquiring new business and driving sales growth
Strong negotiation and contract management skills
Excellent communication and people skills, with the ability to build rapport and influence decision-makers
Proficiency in CRM software and sales tracking tools
Flexibility to travel within the assigned territory and regularly attend in-person meetings with clients and prospects
Nice to have:
Experience working with property managers, HOAs, or developers in MDU and/or SFH communities is a plus
Knowledge of cable, TV, Internet, and/or Voice products and services
Residential Property management or real estate development
What we offer:
Competitive medical, dental, vision, and life insurance