Senior Manager, Collections & Credit (Accounts Receivable) Job at Robert Half (Greensboro)

Senior Accountant

The Countsy Senior Accountant is responsible for upholding the Company’s commitm...

Location

Salary:

29.00 - 34.00 USD / Hour

Countsy

Expiration Date

Until further notice

Requirements

Solid knowledge of Generally Accepted Accounting Principles in a variety of different industries and circumstances
Proven research and analytical skills showing ability to reach logical conclusion and application to client situations
Demonstrated high degree of proficiency in Microsoft Excel – familiar with higher formulas (i.e. pivot tables, IF statements, VLOOKUP, etc.)
Proficiency with various online business tools, ERP systems, and Microsoft Office
Prior experience with multi-entity or startup clients (strongly recommended)
Ability to manage client inquiries
Direct complaints or complex queries to relevant team members
Provide technical assistance
Expedite serious issues to management for prompt resolution
Sense of urgency necessary to meet goals, objectives and deadlines

Job Responsibility

Perform monthly and quarterly account reconciliations, bank reconciliations, credit card processing and receipt collections
Perform Accounts Payable and Accounts Receivable functions for multiple clients
Payroll processing using multiple payroll softwares
Effectively communicate with Client, CFOs, and Countsy staff to understand and document priorities and work status
Support client and team with timely response to information requests
Develop an understanding of the client's business
Demonstrate commitment to client success. Become familiar with project scope and tool sets required
Seek and communicate ways to improve client satisfaction
Take ownership of work and follow tasks through to completion
Utilize research and knowledge management channels

What we offer

Medical (including FSA and HSA offerings)
Dental
Vision
Life insurance
Disability insurance
401(k) savings plan
Employee Stock Purchase plan
Paid Time Off: 18 days
Eight Paid Holidays
Paid Sick Time (in geographies where legally required)

Senior Credit & Collections Specialist

We are seeking a motivated and detail-oriented Senior Credit & Collections Speci...

Location

United States , Durham

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

3+ years of experience as a Credit & Collections Specialist or in a similar role
Strong understanding of credit and collections principles and practices
Experience working with targets and tight deadlines
Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint)
Excellent verbal and written communication skills
Strong customer service orientation
Attention to detail and organizational skills
Strong analytical and problem-solving abilities
Ability to work independently and manage multiple tasks simultaneously
Bachelor’s degree in Finance, Business, or a related field

Job Responsibility

Accounts Receivable Management: Monitor and manage receivables to ensure timely collections
Collections: Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans
Customer Communication: Address customer inquiries regarding account status, payment discrepancies, and billing issues
Reporting: Prepare and present reports on accounts receivable status, collection activities, and credit risks to management
Record Maintenance: Maintain accurate and up-to-date records of all credit and collection activities
Dispute Resolution: Collaborate with internal teams and customers to resolve payment disputes and discrepancies
Policy Compliance: Ensure adherence to company credit and collection policies
Process Improvement: Identify and implement efficiencies in the credit and collections process

Fulltime

New

O2C & Credit Management Manager

Our client is a global multinational leader in automation and Smart Living solut...

Location

Portugal , Lisboa

Salary:

Not provided

Randstad

Expiration Date

June 15, 2026

Requirements

Bachelor's degree in Accounting, Finance, Business, or a related field
Minimum 7–10 years of experience in finance or accounting, with at least 3–5 years in leadership roles involving O2C, Credit Management, or related areas
Proven experience managing multi-functional teams within a Shared Service Center environment
Strong command of ERP systems, specifically SAP S/4, and advanced Excel tools (pivot tables, macros)
Strong knowledge of Order-to-Cash processes, including accounts receivable and collections workflows
Advanced understanding of Credit Management principles (risk assessment, credit limits, overdue management)
Proficiency in SAP S/4 ERP systems and analytical tools for monitoring KPIs and improving performance
Excellent communication and relationship management skills
Strong ability to present data insights to management
Proactive problem-solving, decision-making, and process optimization skills

Job Responsibility

Manage, coach, and develop Supervisors within the O2C and Credit Management functions
Provide strategic direction to the teams to ensure completion and improvement of key processes like accounts receivable, collections, credit risk management, and dispute resolution
Ensure strong team collaboration and productivity while maintaining high morale
Supervise the overall O2C strategy, ensuring timely and accurate completion of Accounts Receivable tasks aligned with SLAs
Oversee the activities of the O2C Supervisor, including management of customer invoicing, collections, and cash applications for a team of 7 members
Monitor KPIs for accuracy, speed, and efficiency in invoicing, customer follow-ups, and resolving credit disputes
Ensure all processes align with internal controls, company policies, and systems (SAP)
Oversee the Credit Management Supervisor and ensure adherence to credit policies for assessing and managing customer creditworthiness
Proactively manage credit limits, customer risks, and overdue balances while minimizing bad debts
Collaborate closely with business stakeholders across sales, finance, and operations to ensure alignment on credit-related decisions

Fulltime

Accounts Receivable Manager

We are looking for an experienced Accounts Receivable Manager to oversee all asp...

Location

United States , York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or a related field is required
7+ years of experience in accounts receivable, credit, and collections
Proven leadership experience, including managing teams and directing operations
Expertise in credit risk analysis and best practices for accounts receivable and order-to-cash processes
Advanced proficiency in Microsoft Excel and familiarity with ERP systems

Job Responsibility

Supervise the Accounts Receivable, Credit, and Collections team, providing guidance and leadership to ensure effective operations
Develop and enforce credit policies and procedures that balance risk mitigation with sales growth
Conduct financial analyses to review credit limits, term exceptions, and credit holds, making recommendations to senior management
Oversee collections activities to ensure timely follow-ups on outstanding accounts and resolution of disputes
Analyze accounts receivable aging reports and key performance metrics, delivering actionable insights and recommendations to stakeholders
Collaborate with internal teams to resolve billing issues and maintain payment compliance
Manage the credit hold process, including approvals and order releases, in alignment with company guidelines
Ensure accurate posting of cash receipts, adjustments, and write-offs, adhering to accounting standards and company policies
Support month-end closings by overseeing reconciliations, bad debt analysis, and audit preparations
Drive process improvement initiatives to enhance efficiency and internal controls within accounts receivable operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Manager, Accounts Receivable

ICON plc is a world-leading healthcare intelligence and clinical research organi...

Location

India , Chennai

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

Bachelor’s degree in accounting, Finance, or related field
Minimum of 5 years of experience in accounts receivable management or a similar role
Strong knowledge of accounts receivable processes, credit and collections, and accounting principles
Proficiency in accounting software and Microsoft Excel
Excellent communication and negotiation skills
Ability to effectively manage a team and drive results in a fast-paced environment

Job Responsibility

Managing the accounts receivable team to ensure accurate and efficient processing of invoices, credit memos, and customer payments
Developing and implementing strategies to optimize the accounts receivable process and minimize delinquencies
Monitoring aging reports and following up on overdue accounts to facilitate timely payments
Collaborating with sales and customer service teams to resolve billing issues and discrepancies
Providing regular reports and analysis on accounts receivable performance to senior management

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Fulltime

Credit Manager

We are looking for an experienced Credit Manager to lead credit and collections ...

Location

United States , Appleton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience managing commercial credit and collections functions, including account review, payment terms, and collections oversight
Strong background in credit analysis with the ability to interpret financial statements, credit reports, and related risk indicators
Proven ability to approve or recommend credit decisions based on sound financial judgment and business considerations
Knowledge of accounts receivable aging, dispute management, and collection strategies in a business-to-business environment
Familiarity with applicable state and federal regulations governing credit and collections practices
Demonstrated leadership experience coaching teams, setting expectations, and driving consistent performance
Strong communication and collaboration skills with the ability to work effectively across finance, sales, and operations
Ability to prepare clear reporting and present credit risk, exposure, and collections results to senior leadership

Job Responsibility

Direct daily credit and collections activities, ensuring decisions align with company policy and acceptable levels of financial risk
Assess new and existing customer accounts by reviewing financial information, credit data, and business conditions to determine appropriate credit limits and payment terms
Track portfolio exposure and aging trends, identify areas of concern, and recommend practical actions to reduce potential losses
Oversee collection efforts and account dispute follow-up to improve receivables performance and support timely resolution
Work closely with finance partners on cash forecasting, reserve considerations, and broader planning related to receivables health
Develop and monitor performance measures for delinquency, loss trends, and overall credit effectiveness, using results to guide improvements
Raise significant account concerns or elevated commercial risk issues to senior finance and sales leadership when broader visibility is needed
Lead, coach, and develop credit and collections team members by setting goals, reinforcing accountability, and promoting consistent execution
Provide ongoing training and guidance so policies, procedures, and risk standards are applied uniformly across the team
Contribute to process and workflow improvements that strengthen efficiency, reporting, and overall credit operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Ar & Collections Analyst

The Accounts Receivable & Collection Analyst position focuses on collecting outs...

Location

United States , Atlanta

Salary:

Not provided

Carter's

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication
1-3 years’ experience in accounts receivable and collections with the ability to reconcile credits & debits
Commitment to customer service, with the ability to build productive relationships with internal and external business partners.

Job Responsibility

Manage accounts receivable portfolio including collections, and chargebacks/disputes as assigned by manager
Arrange and manage customer payment plans and negotiations
consult with the Manager of Credit & Collections including legal for severe and critical past due accounts
Reconciliation and performance analysis of customer accounts providing KPI metrics to senior management, preparation of ad-hoc reporting, including but not limited to customer contracts, dispute resolutions, current aging status and/or others, as assigned by management
Analyze research, and resolve past due items maintaining collection standard of 90% current aging status for assigned accounts: liaison with customer contacts via telephone, email, and customer web portals to collect data from various customer locations, resolve payment issues, facilitate collections and analyze credit exposure
Access and navigate customer websites/portals to retrieve invoice payment information, claim copies and/or to resolve disputed / unpaid balances
Look for opportunities to streamline the process by partnering with IT and the vendor community
Maintain detailed documentation of collection activity, including customer contacts, follow up on open items and account resolution status in SAP
Serve as SAP Collections SME to provide training and support to internal business partners, including Order Management Logistics (OML), Sales and Distribution Center (DC) personnel to resolve operational and compliance issues
Ability to track and manage various projects simultaneously in a high-volume retail environment

What we offer

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

Fulltime

Senior Accounts Receivable Specialist

We are looking for a Senior Accounts Receivable Specialist to join an establishe...

Location

United States , Auburn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of accounts receivable experience in a high-volume business environment
Hands-on experience with cash application, invoicing, commercial collections, and account reconciliation
Proficiency using ERP or accounting systems
Ability to manage a large number of transactions and customer accounts while maintaining accuracy and follow-through
Strong communication skills and the ability to work effectively with customers, sales teams, and internal accounting staff
Background in distribution or other product-based industries is preferred
Spanish language skills are preferred and would be valuable when supporting certain customer accounts
Strong problem-solving ability, adaptability, and patience when handling account issues and shifting priorities

Job Responsibility

Apply incoming payments accurately and efficiently while maintaining the integrity of customer account records
Prepare and issue invoices, then monitor account activity to ensure charges, credits, and adjustments are processed correctly
Lead collection efforts on past-due commercial accounts by communicating with customers and resolving open balances in a timely manner
Reconcile account discrepancies and investigate issues involving credits, deductions, and transactions shared between accounts receivable and accounts payable
Manage a substantial volume of daily receivables activity, including support for numerous customer accounts and large invoice counts
Work closely with sales and other internal departments to address billing questions, resolve payment concerns, and support customer account accuracy
Assist with larger account reconciliations and credit activity for high-volume customers, including major retail or chain accounts
Contribute to team coverage by learning related processes and supporting additional accounts receivable functions as business needs change

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

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Senior Manager, Collections & Credit (Accounts Receivable)

Job Description

Job Responsibility

Requirements

What we offer

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