Senior Manager, Colleague Relations, CVS Health

CVS Health

Location:
United States, Irving, Texas

Category:
Human Resources

Contract Type:
Employment contract

Salary:

75400.00 - 165954.00 USD / Year

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Job Description:

As a Senior Manager, Colleague Relations, you are responsible for the execution and ownership of investigating Employee Relations concerns and providing expert consultant and guidance to managers and employees. You will work to proactively support and maintain a positive employment climate, during the course of your investigation. You will lead complex and sensitive cases including Title VII, workplace violence, and other concerns.

Job Responsibility:

Plan, conduct, and document detailed and unbiased investigations into employee complaints and allegations
Ensure investigations comply with federal, state, and local employment laws, as well as company policies
Maintain accurate and confidential records of all investigations and employee relations matters
Interpret and apply company policies, procedures, and practices to ensure consistent and fair handling of employee relations matters
Prepare clear, concise, and accurate investigative reports that summarize findings and provide recommendations for resolution
Assist with training on employee relations topics, including workplace harassment, discrimination, and conflict resolution

Requirements:

At least 7 years of relevant overall experience
At least 5 years of Employee Relations Investigations experience
Willingness to travel up to 10% (including plane travel)
Certification in HR (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)
Strong analytical, problem-solving, and decision-making skills
Detail-oriented with excellent interpersonal and communication skills
Ability to remain calm under pressure and manage multiple investigations simultaneously
Ability to handle sensitive and confidential information with integrity
Strong organizational and project management skills
Master’s degree preferred
Bachelor’s Degree required
equivalent work experience may substitute

Nice to have:

Certification in HR (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)
Strong analytical, problem-solving, and decision-making skills
Detail-oriented with excellent interpersonal and communication skills
Ability to remain calm under pressure and manage multiple investigations simultaneously
Ability to handle sensitive and confidential information with integrity
Strong organizational and project management skills
Master’s degree preferred

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 01, 2025

Expiration:
August 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Manager, Colleague Relations