Senior Manager, Change Management and Associate Engagement Job at Marriott Bonvoy (Bethesda)

Flex Director, Change Management + Communications, Business Transformation Office

The FLEX Director, Change Management and Communications, is a key member of the ...

Location

United States , Bethesda

Salary:

60.38 - 83.26 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university
master's degree strongly preferred
8+ years of relevant professional experience (change management, learning, stakeholder engagement, communications or deployment strongly preferred)
experience on-property or above property in the U.S. and Canada strongly preferred
strong working knowledge of the U.S. and Canada Topline disciplines strongly preferred
strong working knowledge of the U.S. and Canada Openings and Transitions process strongly preferred
experience with large-scale business transformation, strongly preferred in hospitality
strong personal leadership, organizational, relationship-building, and negotiation skills
outstanding formal and informal presentation skills
self-starter with self-confidence, enthusiasm, and strong customer service orientation

Job Responsibility

Partners with the Senior Director and the global Communications team to develop and execute comprehensive stakeholder engagement and communications plans for the U.S. and Canada
Coordinate communications deliverables through a formal review process while adhering to tight timelines
Partners with Senior Director and global Change Management and Communications teams to plan for and execute continent-wide conferences, key meetings, and planning forums
Prepares timely status updates for leaders and senior executives
Partners with the Senior Director and global Change Management team to create and execute a comprehensive change management plan and related deliverables for impacted associates
Partners with the global Change Management team to gather and assess change impacts for U.S. and Canada stakeholders
Executes the change management plan working closely with continent, Deployment, Learning and other teams
Develops and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.)
Managed and delivers live webinars to U.S. and Canada stakeholder teams during deployment
Identifies, proposes solutions for and manages resolution of issues and risks to change management plan

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Senior Account Associate, Renewals

The Senior Account Associate for Renewals is responsible for engaging and retain...

Location

United States , Austin

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in account management, software renewals, customer success, or other relevant business area working with enterprise (Fortune 1000) customers, preferably with direct client management for B2B Software as a Service
Experience managing an end-to-end sales cycle
Experience with objection handling and escalation mitigation, particularly at the C-suite level
Passion for meeting or exceeding performance goals
A strategic approach in reviewing the account footprint and prioritizing customer engagements to maximize account growth and retention
Experience managing customer engagements with complex Enterprise-level customers
Ability to prioritize high-value activities amongst competing priorities
Familiarity with the Atlassian product suite
understanding of common uses cases and ways of work, as well as with CRM tools (Salesforce preferred) and Business Intelligence (such as Tableau), CSM platforms (such as Gainsight), forecasting software (such as Clari), and work collaboration tools (Zoom, Slack, and Google Suite preferred)
Experience working with channel partners and resellers

Job Responsibility

Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates while also mitigating churn risk
Identify cross-sell and up-sell opportunities during the renewals cycle and educate customers on the benefits of Atlassian products
Maintain a healthy pipeline by logging sales and renewal activities, customer data and status within internal systems
Partner with the strategic account team on account planning and driving total book of business growth through whitespace analysis and install base research
Work with Atlassian's largest enterprise customers, handling the complexity and adapting to changing events
Co-own or collaborate on projects that seek to improve our practice, process, and/or ways of work

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

Senior Manager, Change Management and Communications, Business Transformation, APEC & GC

The Senior Manager, Change Management and Communications, is a key member of the...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university
master’s degree strongly preferred
5+ years of relevant professional experience (change management, learning, stakeholder engagement, communications or deployment strongly preferred)
Experience on-property or above property in the APEC + GC, strongly preferred
Experience with large-scale business transformation, strongly preferred in hospitality
Good personal leadership, organizational, relationship-building, and negotiation skills
Outstanding formal and informal presentation skills
Self-starter with self-confidence, enthusiasm, and strong customer service orientation
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
Experience working in or on behalf of (i.e., consulting) a large-scale, global enterprise strongly preferred

Job Responsibility

DTT Stakeholder Engagement Plan and Execution: Support the Director and the global Communications team to develop a comprehensive stakeholder engagement plan for APEC and GC and drives the execution of the plan with key stakeholders
DTT Change Management Plan + Execution: Support the Director and global Change Management to develop the change management plan for impacted associates. Drives engagement of continent subject matter experts during change impact assessments. Partners with global Change Management to execute the plan and related deliverables to drive the required behavior change and shift to desired behavior. Partners closely with the Business Process, Deployment and L+D teams
DTT Recognition Plan: Supports and executes the recognition plan for highlighting quick wins along the journey and ultimately the right behavior adoption. The plan may include gamification, celebratory events, competitions, awards, and/or new supporting tools
DTT Change Management Measurement + Analytics: Supports the day-to-day change readiness and change adoption activities, including scorecards and appropriate forums. Partners closely with the deployment team to develop reports for key MI leaders on readiness pre-cutover and the progress of adoption and highlighting change challenges after cutover (e.g., fatigue, confusion, lack of alignment, etc.)
DTT Stakeholder Engagement and Communication: Supports the Director and the Communications team to develop and execute comprehensive stakeholder engagement and communications plans. Manage and maintain communications plan and coordinate communication deliverables through a formal review process while adhering to tight timelines. Executes communications plan working closely with Communications team, Continent, and other discipline teams to meet defined success measures. Prepares timely status updates for leaders and senior executives
DTT Change Management Plan and Execution: Supports and executes the stakeholder and change impact analysis for on-property associates. Supports the Director and colleagues from the Transformation Office to create and execute a comprehensive change management plan and related deliverables for on-property associates. Supports closely the Director, the Vice President, and Continent Learning teams to create a learning strategy for the APEC + GC to maximize change adoption. Executes the change management plan working closely with Continent, Deployment, Learning and other teams to meet defined success measures. Supports and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.). Identifies, proposes solutions for and manages resolution of issues and risks to change management plan
DTT Recognition Program: Executes the Recognition Program plan. Partners with Change Management team to develop an approach and cadence for quick wins along the journey as well as recognizing positive behaviors. Partners with colleagues and the APEC + GC teams to create a forum for listening to what’s going well and what’s not – ensuring both celebrations and pain points are addressed
DTT Change Management Measurement and Analytics: Monitors, detects, and manages change readiness and adoption through the change journey for on-property associates. Executes change readiness survey for deployment community
compiles results and applies learnings to change management plans iteratively. Support a change management scorecard in partnership with deployment and learning to help identify wins and challenges with change adoption. Shares insight and impacts from analytics with senior leaders as well as recommendations to help steer program in the right direction

Fulltime

Associate Project Manager

The Associate Project Manager (APM) is a member of the insightsoftware Global Pr...

Location

United States

Salary:

Not provided

insightsoftware

Expiration Date

Until further notice

Requirements

Significant, recent experience (1 to 2 years) as a project manager or coordinator managing software implementation projects in a challenging environment
Proven track record in the delivery of multiple simultaneous projects
experience in working closely with customers, senior stakeholders, external parties, and project teams
Experience in working with external customers, preferably in a Professional Services or related environment
Strong analytical, critical thinking, and problem solving skills
Strong organizational skills with the ability to manage a high volume of small projects
Excellent communication skills and strong professionalism

Job Responsibility

Leading and working with technical and business consultants to ensure the successful delivery of software implementations for ISW customers
Applying the requirements of the Global PMO methodology, standards, and processes
Working in collaboration with Professional Services Practice Leadership in the successful delivery of a range of key projects and objectives
Be able to multitask, managing several projects at different lifecycle stages, while following excellent project management practices
Undertake various project management responsibilities including engaging with customers and ISW stakeholders, project planning, scheduling, follow up, reporting, risk management, and budget
Demonstrate excellent communication skills and an analytical, problem-solving capability
Understand the “big picture” and manage complex and changing situations while maintaining a positive view towards delivery

Audit Staff Accountant / Audit Senior Associate / Audit Supervisor

Johnson, Stone & Pagano, P.S. is a premier professional service firm based in th...

Location

United States , Fircrest, WA

Salary:

67000.00 - 100000.00 USD / Year

Johnson, Stone and Pagano

Expiration Date

Until further notice

Requirements

A bachelor's or master's degree in accounting or other business degree (with accounting emphasis)
Previous professional experience is a plus
CPA license (preferred, but not required)
Strong team mindset, adaptability skills and ability to identify and make efficiency improvements
Ability to communicate clearly in writing or verbally
Ability to multitask with multiple projects
Highly motivated, driven and takes initiative
Willing to learn, open to feedback and recognize contributions of others
Ability to use good judgement and intuition amongst everyday interactions with staff and clients
Ability to establish and maintain effective working relationships with co-workers and clients

Job Responsibility

Team up directly with audit supervisors, managers, and shareholders in providing audit and attest services to clients in several industries
Gain exposure to various aspects of audit and attest projects, including preparing financial statements in accordance with U.S. GAAP
Develop working relationships with clients, develop as a professional and expert in accounting and financial reporting
Opportunity to participate in and influence firm initiatives
Lead and help manage multiple audit engagement teams, overseeing planning, execution, and preparation of financial statements in accordance with U.S. GAAP
Serve as the point of contact for clients, building and maintaining strong professional relationships with client senior management
Provide technical guidance and training to audit staff, fostering professional development and knowledge sharing
Identify and implement process improvements to enhance audit quality and efficiency
Participate in firm initiatives, committees, and strategic projects, contributing to the growth and direction of the audit department
Monitor engagement budgets and timelines, ensuring projects are completed within scope and client expectations are met

What we offer

40-hour work week except for busy season – max of 50 hours (Feb, March, September & October)
5 weeks compensated time off (CTO) annually
paid holidays
Insurance (Medical, dental, vision and group term life)
benefits to include PT employees
401(k) Plan, with Safe Harbor match
Flexible Spending Account
Health Savings Account
Continuing professional education and professional licensing
Business expense and mileage reimbursement

Fulltime

Senior Manager, Consumer Experience Growth & Support

CommonSpirit Health is looking for a pivotal leadership role with this unique po...

Location

United States , Englewood

Salary:

60.24 - 89.60 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Of Science Required
7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required
5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required
Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required
Bachelor’s degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required
Knowledge of legal, managerial, and organizational principles and standards for health systems Required
EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.)
EPIC Certification (EPIC) Required
Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required
Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required

Job Responsibility

Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts
Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a "white glove" experience
Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members
Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests
Application Stewardship: Responsible for support of clinical and/or business IT applications and systems
Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation
Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows
Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives
EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models
Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Senior Associate - Audit

Location

India , Chennai; Coimbatore

Salary:

Not provided

Madras Accountancy

Expiration Date

Until further notice

Requirements

Bachelor’s/Master’s in Accounting, Finance, or related field
4 years of audit experience, preferably in a public accounting firm
Strong knowledge of U.S. GAAP, GAAS, PCAOB standards, and SEC reporting (if applicable)
Analytical thinking, problem-solving, communication, and teamwork
Proficiency in audit software (e.g., CaseWare, ACL, TeamMate) and Microsoft Excel

Job Responsibility

Perform audit procedures in compliance with U.S. GAAS and firm policies
Analyze financial statements and assess internal controls for risk areas
Review audit workpapers prepared by associates for accuracy and completeness
Identify accounting issues and assist in resolving complex audit matters
Serve as a primary point of contact for clients during audit engagements
Communicate audit progress, findings, and recommendations to clients
Assist in addressing client concerns and resolving audit-related issues
Guide and mentor junior associates in audit procedures and technical accounting matters
Assist in training sessions and knowledge-sharing initiatives within the audit team
Work closely with managers and partners to ensure smooth audit execution

Senior Tax Manager

ATLAS Navigators, LLC is an accounting, tax, and consulting firm that is looking...

Location

United States , Amarillo

Salary:

Not provided

ATLAS Navigators, LLC

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting or Finance
CPA is highly desirable
3-5 years of experience in a similar role
7+ years of continuous public accounting or family tax office experience
7+ years of progressive tax experience providing tax compliance and consulting services to high-net-worth individuals
3+ years of supervisory experience, mentoring, and counseling associates
Experience in acquiring new clients and growing a book of business
Proven ability to develop new business relationships and expand services to existing clients
Detail-oriented, accurate, and extremely organized
Strong client service skills and relationship management experience

Job Responsibility

Perform higher-level compliance review and tax return sign-off
Handle client consultations on planning opportunities and changes in tax law
Working on proposals and assisting in developing new business
Meeting prospective clients and developing relationships with new and existing clients
Expanding services to existing clients
Supervising engagements and special projects undertaken by the firm
Overseeing all aspects of the client engagement
Supervising, training, and evaluating advanced-level staff
Coaching, mentoring, and assisting staff so they can develop and assist in the growth of the tax function
Actively play a role in ATLAS’ advisory services efforts

What we offer

Medical, Dental, and Vision
GAP Benefits
Supplemental Benefits
Life & AD&D Insurance
Short & Long-term Disability Plans
401(k) with company matching
Bonius Structure
Flexible PTO with sick time
Incentive Program
Development Program

Fulltime

Senior Manager, Change Management and Associate Engagement

Marriott Bonvoy

Location:
United States , Bethesda

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 04, 2026

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