Senior Manager, Business Strategy – Omni Fulfillment Experience, eCommerce

This is a full-time role based in Bentonville, Arkansas, in-office 5 days per week. We are looking for a customer-obsessed leader who thrives in ambiguity and change and has a passion for data-based analysis. You will lead initiatives focused on customer experience and self-service, minimizing customer effort when required and enabling an empowering experience for our customer. You will own roadmaps and collaborate with Product and Technology teams to deliver best-in-class solutions for a frictionless and consistent experience. The work you lead will touch millions of customers across our online and stores experiences.