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Randstad Logo Randstad · Finance

Senior Manager, Business Process Improvement and Transformation

India, Hyderabad · Job Posted April 29, 2026
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Job Description

As the Transitions & PMO Lead, you will be the primary architect of our global migration strategy, orchestrating the end-to-end transition and transformation of corporate functions into the GCC. You will serve as a strategic bridge, aligning with onshore 'sending' and GCC 'receiving' teams to ensure every migration is seamless, standardized, and value-driven. This role requires a master portfolio manager responsible for the full transition lifecycle and reporting simultaneously while maintaining rigorous PMO governance. You will also be responsible for tracking the financial benefits based on the initial business case ensuring that every transition, and optimization of the process thereof, translates into a tangible ROI for the organization.

Job Responsibility

  • End-to-End Ownership: Lead the complete transition lifecycle, from the initial feasibility check to final "Go-Live," ensuring work moves smoothly from onshore to the GCC
  • Blueprint Execution: Develop and execute transition plans and activities using a combination of applying established toolkits/methodologies and developing new ones as appropriate
  • Portfolio Management: Oversee multiple transitions at once, ensuring that resources are balanced and deadlines are met without dropping the ball on quality
  • The "Source of Truth": Establish and run the PMO governance rhythm, including monthly and quarterly reviews with senior leaders to share progress and KPI reports
  • Value Realization: Act as the guardian of the business case
  • track and report on the "value capture" (savings, efficiency, and ROI) to ensure the transition actually pays off
  • Risk Mitigation: Actively hunt for potential bottlenecks or risks in the transition plan and fix them before they escalate
  • Global Partnership: Act as the primary bridge between onshore "senders" and GCC "receivers," making sure both sides are aligned on expectations and timelines
  • Conflict Resolution: Handle tough escalations with a calm, data-backed approach, ensuring that service levels (SLAs) are maintained even during the "bumpy" phase of a move
  • Operational Excellence: Look beyond the "lift and shift"
  • partner with GCC functions to identify and drive automation or process-improvement projects that make the work better, not just cheaper
  • Strategic Storytelling: Craft professional updates and presentations for senior stakeholders that simplify complex project data into clear, actionable insights
  • Cultural Catalyst: Help the organization become more agile by mentoring teams through the change, building trust with stakeholders, and ensuring a smooth "Business As Usual" (BAU) hand-off

Requirements

  • 10+ years in a global captive/GCC environment, with a heavy focus on leading large-scale transitions and PMO portfolios
  • Bachelor’s degree in any discipline
  • MBA is highly preferred
  • Proven track record of managing processes, teams and global stakeholders

Nice to have

Prior experience with G-Suite or similar collaborative tools

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