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We have an exciting opportunity for a Senior Manager to join our Business Change & Transformation (BC&T) Team in London. The BC&T Manager support the BC&T senior leadership team (SLT) to drive centralised and consistent function-level processes, stronger collaboration, and increased transparency and colleague engagement by delivering leadership support and oversight for the following primary areas: Support the BC&T senior leadership team including management of financials, resources planning, function-level controls, MI / reporting, and strategic planning. Enhance the BC&T colleague experience, engagement and communication (including onboarding). Deliver continuous improvement initiatives support. The successful candidate will partner with the BC&T senior leadership team, BC&T colleagues, people managers, WME stakeholders, Finance, Risk, and Compliance.
Job Responsibility:
Provide support to the Senior Leadership Team (SLT) and assist in development and oversight of management and HR processes (including resource management)
Manage the BC&T location strategy, desk space management and optimisation
Provide updates and insights on progress against function-level targets and performance goals
Work with the SLT to prepare headcount, balance sheet and P&L forecast submissions to Finance, and track success measures of function-level continuous improvement initiatives
Support the SLT on strategic projects to ensure outcomes align with the WME strategy and BC&T requirements
Track and manage sustained focus on continuous improvement to core function-level processes to improve efficiencies and the control environment
Oversee and compile function-level MI and reporting covering resources, financials, risks, compliance and other related OKR’s/KPI’s/KRI’s
Act as central coordination point for function-level risk and control focused activities including business continuity planning, Archer risks and controls oversight, audit action plan management, targeted employees and Conflicts of Interest etc
Prepare function-level materials for relevant executive, board, and governance committees including WME Executive Committee (ExCo)
Provide reporting and progress updates as required against function-level strategic initiatives
Coordinate event logistics and prepare supporting materials in partnership with the SLT to support key function-level communication events including BC&T Townhalls
Drive and deliver regular employee engagement forums in close collaboration with the SLT
Drive and deliver employee engagement initiatives and manage progress including Citizenship, Reward & Recognition and other employee focused forums
Requirements:
Proven senior-level experience in business management within a financial services environment
Proven experience of strategic execution, translating business strategy into measurable outcomes managed key success metrics/OKR tracking, and/or fact-based insights that support problem analysis and identification of recommendations
Demonstrated experience producing management reporting and performance analysis to support informed executive decision making
Strong commercial acumen and understanding of end-to-end business performance processes, including financial management, planning, and forecasting
Ability to partner with senior stakeholders to influence outcomes across the business with via excellent diplomacy, interpersonal and communication skills
Robust prioritisation and coordination skills, combined with the ability to work to multiple deadlines under pressure
Ability to distill down, and communicate, a wide variety of complex information in both oral and written format at all levels of an organisation
Demonstrated collaboration skills to obtain results through partnerships, impact, and influence, and being comfortable to deal with uncertainty whilst maintaining an open-flexible mindset
Ability to think conceptually as well as develop detailed plans to bring proposition concepts to life, and the ability to connect the dots across all governance aspects
Inspirational leadership and ability to influence senior stakeholders
Passionate about the colleague experience and a demonstrable track record of applying experience and insight to solve business problems
Expert in Microsoft tools (PowerPoint, Excel, Word, Outlook)
Role is suited to candidates who have operated as a trusted business partner to executive leadership, rather than purely operational, technical or advisory roles
Nice to have:
Wealth Management/International work experience
Good awareness of governance, risk management, and regulatory expectations in the British Isles
Strong working relationship with businesses and control functions
Effective and efficient management of processes
proven process improvement skills
Knowledge & ability to demonstrate a keen interest of industry developments and innovation in digital-first Banking value propositions in the region
What we offer:
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team