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We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Senior Manager, Business Architect is responsible for translating PBM strategy and initiative intent into clear, executable business design and measurable outcomes. In this role you'll partner closely with business, technology, and delivery teams to ensure the Connected PBM Ecosystem (CPE) program is aligned to enterprise business capabilities, value streams, and outcomes not just point solutions. You will operate as a strategic integrator, providing clarity on scope, dependencies, sequencing, and value realization. While primarily focused on supporting CPE delivery, you'll also contribute to the evolving Business Architecture discipline by applying standards, templates, and reusable assets.
Job Responsibility:
Translate program objectives into business architecture views, including capability maps, value streams, and outcome models
Support program intake and planning by clarifying vision, scope, assumptions, and expected benefits
Evaluate solution options through a capability‑ and value‑driven lens, ensuring alignment to PBM strategy
Identify capability gaps, dependencies, and sequencing considerations that impact execution and outcomes
Support definition and tracking of program‑level outcomes and success measures aligned to enterprise goals/strategies
Partner with Business, Solution Architecture, Process Engineering, UX, Data, and Change teams to align strategy, design, and execution
Serve as a connective role between business stakeholders and delivery teams to ensure shared understanding of intent and outcomes
Facilitate alignment discussions to resolve scope conflicts, overlaps, or dependency risks across programs
Provide architecture‑based insights to governance, planning, and decision forums as needed
Define and apply established Business Architecture standards, methods, and templates
Contribute to the Business Architecture knowledge base by updating capability and value stream inventories, documenting patterns, lessons learned, and reusable examples, providing feedback to improve tools and templates
Ensure deliverables are clear, consistent, and aligned to business expectations
Support adoption of Business Architecture practices by modeling effective usage
Requirements:
7+ years of experience in Business Architecture, Strategy, Process Design, or Enterprise Transformation
Experience supporting large, cross‑functional initiatives in complex environments
Experience translating abstract strategy into practical, executable business design
Experience collaborating across business and technology teams
Experience presenting to all different levels of leadership
Bachelor's degree or equivalent experience required
Nice to have:
5 plus years of experience within the healthcare arena
What we offer:
CVS Health bonus, commission or short-term incentive program