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Senior Manager BSS Domain Tech Lead

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Vodafone

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a BSS Domain Lead to define, architect, and optimise Business Support Systems using industry frameworks such as TMF APIs, eTOM, and TAM. Based in Pune, the individual will drive end‑to‑end solution design across billing, charging, CRM, order management, and revenue assurance, while collaborating closely with business and technology teams. The role supports large‑scale digital transformation initiatives, ensuring seamless BSS‑OSS integration, stakeholder alignment, and high‑quality solution delivery.

Job Responsibility:

  • Define and design BSS architecture in alignment with business and technology strategies, leveraging TMF APIs, eTOM, and TAM frameworks
  • Lead solution design across billing, charging, CRM, order management, and revenue assurance domains
  • Collaborate with cross‑functional stakeholders to translate requirements into scalable and efficient technical solutions
  • Ensure seamless integration between BSS, OSS, middleware, and external platforms
  • Provide technical leadership during implementation, ensuring best‑practice compliance and architectural governance
  • Conduct impact assessments, risk evaluations, and performance optimisation across BSS solutions
  • Drive digital transformation initiatives to enhance customer experience, optimise operations, and improve service quality
  • Manage product roadmaps, backlogs, and prioritisation within agile delivery frameworks such as Scrum and SAFe
  • Oversee business process design and management using ARIS, draw.io, JIRA, Confluence, and DevOps methodologies
  • Monitor emerging technologies and recommend enhancements to strengthen BSS capabilities

Requirements:

  • Holder of a bachelor’s degree in engineering, computer science, or a related domain
  • an MBA or telecom‑specific certifications are beneficial
  • Brings 10+ years of experience in telecom IT solutions with strong exposure to BSS architecture and product ownership
  • Experienced in large‑scale transformation or digital modernisation programmes
  • Skilled in analytical thinking, problem solving, stakeholder engagement, and structured decision‑making
  • Comfortable working in agile environments with cross‑functional teams and distributed stakeholders

Nice to have:

MBA or telecom‑specific certifications are beneficial

What we offer:
  • Opportunity to work on high‑impact, global digital transformation programmes
  • Experience collaborating with diverse teams across multiple markets and technologies
  • Exposure to advanced telecom architectures, BSS‑OSS platforms, and modern integration frameworks
  • Continuous learning through hands‑on work with agile methodologies and enterprise‑scale tools

Additional Information:

Job Posted:
February 17, 2026

Work Type:
Hybrid work
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