Senior Manager BSS Domain Tech Lead

• Define and design BSS architecture in alignment with business and technology strategies, leveraging TMF APIs, eTOM, and TAM frameworks
• Lead solution design across billing, charging, CRM, order management, and revenue assurance domains
• Collaborate with cross‑functional stakeholders to translate requirements into scalable and efficient technical solutions
• Ensure seamless integration between BSS, OSS, middleware, and external platforms
• Provide technical leadership during implementation, ensuring best‑practice compliance and architectural governance
• Conduct impact assessments, risk evaluations, and performance optimisation across BSS solutions
• Drive digital transformation initiatives to enhance customer experience, optimise operations, and improve service quality
• Manage product roadmaps, backlogs, and prioritisation within agile delivery frameworks such as Scrum and SAFe
• Oversee business process design and management using ARIS, draw.io, JIRA, Confluence, and DevOps methodologies
• Monitor emerging technologies and recommend enhancements to strengthen BSS capabilities

• Holder of a bachelor’s degree in engineering, computer science, or a related domain
• an MBA or telecom‑specific certifications are beneficial
• Brings 10+ years of experience in telecom IT solutions with strong exposure to BSS architecture and product ownership
• Experienced in large‑scale transformation or digital modernisation programmes
• Skilled in analytical thinking, problem solving, stakeholder engagement, and structured decision‑making
• Comfortable working in agile environments with cross‑functional teams and distributed stakeholders

MBA or telecom‑specific certifications are beneficial

• Opportunity to work on high‑impact, global digital transformation programmes
• Experience collaborating with diverse teams across multiple markets and technologies
• Exposure to advanced telecom architectures, BSS‑OSS platforms, and modern integration frameworks
• Continuous learning through hands‑on work with agile methodologies and enterprise‑scale tools