Senior Manager, BlackLine Capability Hub Job at Randstad (Toronto)

New

Infrastructure Engineer

This is a Tuesday through Saturday shift, 10am to 6pm in Ashburn, leading infras...

Location

United States , Ashburn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Be based out of Ashburn VA
Be available 24x7 by phone
Be available to work on Tuesday through Saturdays
Be available for any INF power event
Understanding of the Power and Cooling of a 2N+1 Data Center
Possible travel to SETI sites throughout North America
May need to travel to New Jersey for training and yearly visits

Job Responsibility

Manages infrastructure installation requests from initiation to closure
Reports to the Infrastructure Manager
Supports building Power Downs/Single Sided Events
Certify infrastructure network connections and peripherals prior to handing off to DCS
Interface with the BAU team to provide any additional infrastructure
Interface with the BU’s, Hines engineering
Coordinates work requests with electrical contractor to ensure all Service Levels are met
Provides detailed estimates of assigned projects, documents requirements through direct communication with other members of IT or Project Management team as well as interpretation of schematics and drawings
Create Tickets/TCMs & monitor for approval, Closeout/Cancel them once work is complete
Coordinate power remediation from start to completion

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

Head of GTM Finance

We enable Plaid’s sustainable growth by providing financial insights and raising...

Location

United States , New York

Salary:

210000.00 - 345000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

12+ years in Finance, with a background spanning management consulting, investment banking, private equity, or strategic finance at a high-growth B2B technology company
Deep fluency in B2B SaaS and GTM metrics - you can move fluidly between ARR, NRR, pipeline coverage, CAC payback, and capacity models without losing the narrative thread
Exceptional analytical rigor paired with sharp business judgment - you know when the model needs more work and when it’s time to make a call
A genuine builder with a player-coach approach: you’re energized by defining what “great” looks like and building the team and systems to get there
Demonstrated success leading and developing high-performing finance teams
Executive presence and exceptional communication skills - written, verbal, and visual - with the ability to influence senior stakeholders and board-level audiences

Job Responsibility

Revenue Forecasting - Lead the team in constructing and integrating bottoms-up customer forecasts, top-down segment-level views, and statistical models into a unified, high-fidelity revenue forecast. Continuously sharpen methodology by incorporating internal signals and external market inputs
Resource Allocation - Partner with the COO on capital deployment decisions including headcount planning, capacity modeling, and territory design. Drive toward clear ROI targets by segment and in aggregate
Performance Tracking & Visibility - Own and evolve Plaid’s GTM performance reporting, ensuring we’re focused on the highest-signal metrics, with clear benchmarks and targets tied to our financial and strategic objectives. Surface actionable insights that raise execution quality. Partner with RevOps on CRM hygiene and data integrity
Cross-functional Partnership - Build trusted relationships across the organization, acting as the connective tissue between the GTM function and key partners including Product and Engineering. Translate commercial context into decisions that span the full business
Board Reporting - Own the GTM narrative for quarterly Board meetings, synthesizing business performance, progress against strategic priorities, and a forward-looking perspective into compelling, executive-ready materials
Team Building - Define the future-state of the GTM Finance team and execute against it. Hire, develop, and lead a high-performing team capable of operating at the pace and complexity of a scaled, growth-stage business

Fulltime

New

Director - Investment Risk

The Director role will lead the development and implementation of large-scale pr...

Location

Ireland , Dublin

Salary:

Not provided

Waystone Governance Ltd.

Expiration Date

Until further notice

Requirements

8 years+ relevant experience in compliance, risk or consulting roles in the financial sector with proven record of advancement
Knowledge of, and previous exposure to, UCITS and AIFs risk reporting
Demonstrable strong knowledge of risk identification, risk assessment, and risk management frameworks
Experience and knowledge of the Irish Funds industry is essential
Excellent interpersonal and communication skills, both written and verbal
Excellent project management skills, and the ability to balance competing deadlines and stakeholders
An internationally recognised professional qualification or master’s degree or significant experience in risk, compliance or a similar control function

Job Responsibility

Is prepared to undertake a PCF role if required and fulfil the responsibilities of this position such as reporting to the ManCo board, participating on the New Business Forum, engaging with investment managers, presenting to fund boards and communicating with the regulator as required
Is accountable for coordinating the portion of fund onboarding conducted by the Investment Risk team including an assessment of asset eligibility, the interpretation of regulations, the finalization of the investment risk portions of funds’ Prospectus and Supplement docs
risk assessment of the fund
updating of the RMP as required and sign-off of risk and compliance limits in Bloomberg
Ensure the delivery of risk oversight reporting for all funds where Waystone acts as Management Company
Ensure that all breaches of regulatory and fund specific limits are accurately recorded in the logs of the Management Company and remediated promptly by the investment manager
Report and explain breaches to the board as required
Focus on the interpretation of the outputs from the risk system and processes and presentation of same to the ManCo
Liaise with Compliance, Enterprise Risk, Senior Management and the Board as required concerning these outputs
Support the SFDR disclosure reviews and analyze the ESG methodology used by the Investment Manager

Fulltime

New

Senior Customer Service Representative

Reporting to the Customer Services Assistant Manager, the Senior Customer Servic...

Location

United Kingdom , Leeds

Salary:

Not provided

Waystone Governance Ltd.

Expiration Date

Until further notice

Requirements

Effectively handle and resolve customer queries through all channels and in line with SLAs and regulation
Encourage active first contact resolution of queries
Advocate role model behaviours in terms of speedy and accurate customer resolution via the appropriate channels
Act as a point of contact for less experienced for CSC colleagues
Provide support to the leadership teams as required across Transfer Agency
Encourage active complaint resolution at first point of contact
Strong background in a Financial Services/Funds industry
Good understanding of when/how to acknowledge complaints
Good understanding of how/when to identify breaches and incidents
Working towards (demonstrating an appetite to work towards) IOC qualifications

Job Responsibility

Provide exceptional customer service and technical expertise on all inbound/outbound contact
Be subject matter experts, customer-facing in a regulated, fast-paced and changing environment and should demonstrate role model behaviours and evidence good customer outcomes
Have a background in financial services and understand the importance of getting things right first time and support their colleagues to do the same by always demonstrating professional behaviours
Resolve queries at first point of contact in addition to any initial areas of customer dissatisfaction
Demonstrate accuracy in their work, attention to detail, ensuring written and verbal communications are correct at the first point of contact
Effective teamwork and inclusive, collaborative working is essential
Flexibility in approach to work and skills is key as requirements may change throughout the course of the day
Each employee has a responsibility to adhere to Waystone’s policies, procedures and service level agreements

Fulltime

New

Management Trainee

Build upon your classroom studies through our Hotel Internship Program opportuni...

Location

Philippines , Boracay

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Job Responsibility

Coordinates and implements accounting work and projects as assigned
Coordinates, implements, and follows up on audits for all areas of property operations
Complies with Federal and State laws applying to operations procedures
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Analyzes information and evaluates results to choose the best solution and solve problems
Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data
Balances ledgers
Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement
Evaluates if discipline teams are meeting service needs and provides feedback to teams

Fulltime

New

Contract Attorney

Growing law firm in San Jose is seeking a remote Contract Attorney to join their...

Location

United States , San Jose

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Juris Doctor (JD) from an accredited law school
Active California State Bar membership (required)
Minimum of 2 years’ experience in California-based civil litigation
Strong legal research, analytical, and written/oral communication skills
Proficiency with legal research platforms and litigation software
Demonstrated ability to manage a caseload independently and collaborate as part of a team

Job Responsibility

Participate in all phases of insurance defense litigation, including case evaluation, research, discovery, motion practice, and trial preparation
Draft and review legal documents such as pleadings, motions, and discovery requests/responses
Collaborate closely with firm partners to develop strategies and deliver optimal outcomes
Maintain regular communication with clients, providing timely updates and legal counsel throughout each stage of the case

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Senior Customer Service Representative

Reporting to the Customer Services Assistant Manager, the Senior Customer Servic...

Location

United Kingdom , Leeds

Salary:

Not provided

Waystone Governance Ltd.

Expiration Date

Until further notice

Requirements

Effectively handle and resolve customer queries through all channels and in line with SLAs and regulation
Encourage active first contact resolution of queries
Advocate role model behaviours in terms of speedy and accurate customer resolution via the appropriate channels
Act as a point of contact for less experienced for CSC colleagues
Provide support to the leadership teams as required across Transfer Agency
Encourage active complaint resolution at first point of contact
Strong background in a Financial Services/Funds industry
Good understanding of when/how to acknowledge complaints
Good understanding of how/when to identify breaches and incidents
Working towards (demonstrating an appetite to work towards) IOC qualifications

Job Responsibility

Provide exceptional customer service and technical expertise on all inbound/outbound contact
Be subject matter experts, customer-facing in a regulated, fast-paced and changing environment and should demonstrate role model behaviours and evidence good customer outcomes
Have a background in financial services and understand the importance of getting things right first time and support their colleagues to do the same by always demonstrating professional behaviours
Resolve queries at first point of contact in addition to any initial areas of customer dissatisfaction
Demonstrate accuracy in their work, attention to detail, ensuring written and verbal communications are correct at the first point of contact
Effective teamwork and inclusive, collaborative working is essential
Flexibility in approach to work and skills is key as requirements may change throughout the course of the day
Each employee has a responsibility to adhere to Waystone’s policies, procedures and service level agreements

Fulltime

New

Head of Support

We work with customers to help them build and scale the best applications on top...

Location

United States

Salary:

124800.00 - 223200.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

10+ years in technical/customer support
At least 5+ years leading managers (manager-of-managers) in a scaling B2B SaaS or API company
3+ years running global support operations with measurable improvements in SLAs, CSAT/CES and quality
Background in fintech, payments, or developer/API platforms operating at significant scale, preferred
Proven success owning support outcomes at scale, including incident management and executive-level escalations
Deep experience building and leading distributed teams, with strong hiring, coaching, and performance management muscles across regions and time zones
Strong operational rigor: metrics design, forecasting and capacity planning, process improvement, and support tooling strategy
Demonstrated ability to partner with GTM, Product, and Engineering to influence roadmaps and improve product quality through support insights
Experience using AI and building content/deflection programs and quality frameworks.

Job Responsibility

Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality
Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid
Lead, grow, and coach managers and ICs across regions and time zones
drive performance, calibration, and quality programs at scale
Manage critical incidents and executive‑level escalations in tight partnership with Product, Engineering, Risk, Compliance, GTM, and CS Ops, including post‑incident reviews and process fixes
Evolve support operations, tooling, and knowledge management to drive efficiency, deflection, and consistent, high‑quality experiences for customers and consumers
Own the Customer Success Package business, balancing COGS, revenue, and customer experience
Regularly report on support health and align plans and tradeoffs with Plaid’s executive team and other stakeholders

Fulltime

Senior Manager, BlackLine Capability Hub

Randstad

Location:
Canada , Toronto

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 16, 2026

Expiration:
June 09, 2026

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April 16, 2026

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