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Our client, a leading global biopharmaceutical company is seeking a Senior Manager / Associate Director, Engagement Platforms & Reporting to support the strategy, implementation, and ongoing management of technology platforms and reporting frameworks that enable Medical Engagement activities across Global Medical Affairs (GMAF). This role plays a key part in driving operational excellence and measurement of external medical engagements, including field medical interactions, congress activities, society engagements, and medical education initiatives. The position sits within the Medical Engagement (ME) group, part of the broader Medical Excellence Team within Global Medical Affairs. The individual will collaborate closely with Medical Engagement Leads, Commercial partners, Information Technology teams, and stakeholders across strategic markets to ensure effective platform implementation, reporting, and measurement of medical engagement activities.
Job Responsibility
Oversee the development, implementation, evaluation, and maintenance of technology platforms, systems, and related training that support Medical Engagement activities within Global Medical Affairs
Support Medical Engagement Leads with platform implementation and ongoing system maintenance, with a strong focus on field medical systems
Develop and implement measurement frameworks and reporting capabilities to track and enhance the impact of medical affairs engagement activities
Lead reporting initiatives across GMAF, prioritizing analytics and insights aligned with organizational needs and strategic capabilities
Support execution of the GMAF roadmap through digital initiatives and platform optimization
Manage vendor relationships and collaborate with partners to ensure successful project execution
Ensure effective data capture and reporting across medical activities to measure KPIs, metrics, and overall engagement impact
Partner with cross-functional stakeholders across Medical Affairs to ensure technology solutions improve user workflows and enable evolving ways of working
Serve as a key point of contact with enterprise stakeholders, including Commercial Digital and IT teams, to ensure alignment with enterprise-level initiatives
Manage project logistics including planning, timeline development, resource coordination, and budget tracking throughout the project lifecycle
Act as the primary contact for digital platform and technology needs related to Medical Engagement initiatives
Requirements
Bachelor's degree from an accredited college or university required
4 years of experience in the pharmaceutical or biotechnology industry preferred
Relevant consulting or technology-focused experience may also be considered
Experience with pharmaceutical technology platforms such as Veeva, Salesforce, or similar systems preferred
Experience with measurement and reporting of medical affairs activities preferred
Experience managing projects involving IT, Legal, and Compliance teams
Demonstrated success working cross-functionally in complex, matrixed environments
Strong project management, communication, and stakeholder engagement skills
Nice to have
Scientific training (PharmD, PhD, or MD) is optional but not required