Senior Manager, Application Experience Transformation Job at Amex (New York)

Senior Manager, Finance Transformation

Atlassian is looking for a Senior Manager to join our Finance Strategic Transfor...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

10+ years of progressive experience in Finance and Accounting focused on Quote to Cash and Procure to Pay with at least 2 years experience in Finance Transformation and program management, overseeing large-scale, complex cross-functional programs that delivered outcomes within scope, budget, and timelines
Comprehensive understanding of Finance Transformation, including areas such as PTP, RTR, and FP&A, is a plus
Build and deliver compelling presentations and influencing executives
Outstanding interpersonal skills and the ability to collaborate with stakeholders at all levels of the organization
Ownership mentality, intellectual curiosity, and an ability to thrive in a dynamic, fast-paced environment
Experience working with Agile Project and Portfolio Management tools such as Jira
Strong passion for designing and implementing solutions using next-generation technology such as data analytics, machine learning, and generative AI
Advanced Excel and analytical skills including experience developing financial models for business forecasting

Job Responsibility

Manage finance transformation projects focusing primarily on Quote to Cash (QTC) cycle, encompassing Order Management, Revenue Recognition, Billing, Credit, Collections/Disputes, and Cash Application processes
Conduct analysis of finance processes (QTC, PTP, RTR) to identify inefficiencies and propose business process improvements
Collaborate with cross-functional teams such as Sales, Legal, Product/Engineering, Finance GPOs, and IT to implement process improvements and technological solutions
Partner with cross-functional teams to develop and implement a new commerce platform
Prepare business cases and executive communications to advocate for change
Identify, scope, and prioritize projects based on business needs
Develop detailed project plans, including approach, timelines, milestones, and resources, ensuring accurate and within-budget project delivery
Responsible for aligning business requirements with system solutions, assessing impacts on financial statements, and ensuring readiness for financial changes
Manage readiness for organisational changes within the Finance department, ensuring testing, training, and documentation, including SOX compliance
Manage and communicate changes to program status, risks and dependencies

What we offer

health coverage, paid volunteer days, wellness resources

Fulltime

Senior Manager, Consumer Experience Growth & Support

CommonSpirit Health is looking for a pivotal leadership role with this unique po...

Location

United States , Englewood

Salary:

60.24 - 89.60 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Of Science Required
7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required
5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required
Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required
Bachelor’s degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required
Knowledge of legal, managerial, and organizational principles and standards for health systems Required
EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.)
EPIC Certification (EPIC) Required
Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required
Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required

Job Responsibility

Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts
Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a "white glove" experience
Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members
Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests
Application Stewardship: Responsible for support of clinical and/or business IT applications and systems
Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation
Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows
Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives
EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models
Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Applications Development Senior Group Manager

As a Director, Wealth Technology for Core Deposits and Payments in APAC and EMEA...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of relevant experience in Wealth Technology Deposits Core Deposits and Payments
8-10+ years of managerial experience
Experience with financial products
Working knowledge of the industry and competitors' products and services
Advanced knowledge of strategic direction of the function within relevant part of the business
Proficient computer skills with a focus on Microsoft Office applications
Demonstrated leadership, management, and development skills
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Deep experience leading global teams

Job Responsibility

Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team
Prepare and present regular team/project reviews to senior management and business leaders
Drive the design and development of system architecture
Work with end-users of the systems and enhance the quality of deliverables
Ensure staff follows Citi documented policy and procedures
Monitor and manage approach/end results, budgeting, planning, policy formation
Ensure change is managed with appropriate controls, documentation, and approvals
Research and resolve issues, provide recommendations, and escalate to senior management as needed
Manage and maintain all disaster recovery plans
Lead and deliver local staff forums

Fulltime

Senior Manager, Change Management and Communications

The FLEX Senior Manager, Change Management and Communications, is a key member o...

Location

United States , Bethesda

Salary:

52.06 - 70.28 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university
master's degree strongly preferred
6 years of relevant professional experience in related function that is writing intensive (employee or operations communications, change management, etc.)
prior operations or topline discipline experience a plus
strong personal leadership, organizational, relationship-building, and negotiation skills
outstanding formal and informal presentation skills
demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity
excellent written and oral communication skills
experience developing clear, concise, and logically written business communications
ability to gain a clear understanding of an initiative and represent it to various constituencies across the organization

Job Responsibility

Partners with the Director and global Change Management team to gather and assess change impacts for U.S. and Canada stakeholders
Partners with the Director and global Change Management team to create and execute a comprehensive change management plan for impacted U.S. and Canada stakeholders
Develops and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.)
Partner with global Change Management and Communications team to develop and deliver communications and engagement activities for the End User Council
Partners with the Director and global Change Management and Communications teams to co-create and execute effective communications to various U.S. and Canada stakeholders via a variety of mediums
Plans, facilitates, and co-creates content for live webinars and office hours in partnership with BTO team and continent experts
Supports the intake of topics and facilitate regular updates to the communications plan
Partners with the Director and global Change Management and Communications teams to create content for and execute continent-wide conferences, key meetings, and planning forums

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

IT Audit & Change Senior Manager

In this position, you will support the head of Audit & Change leading on the num...

Location

United Kingdom , London

Salary:

80000.00 - 95000.00 GBP / Year

Audit & Risk Recruitment

Expiration Date

Until further notice

Requirements

CISA qualification (Ideally)
Certification or experience in change/transformation would be an advantage
Recognised Internal Auditing (IIA / CIIA) or Accounting Qualification. (preferred, not essential)
Moderate proven experience required in assurance delivery and supervision, including experience of completing transformation/change reviews
Extensive partner management experience
Experience in a fast-paced international organisation would be advantageous
Strong communication and collaboration skills
Continuous improvement attitude

Job Responsibility

Work as part of a team of auditors to successfully complete IT audits and change projects which provide impactful audit reports, assurance and contribute to improving the control environment
Proactively contribute to audit team work, scrums/team meetings and independently drive audit walkthrough conversations with partners
Independently complete audit testing, transformation activities, delivery of work papers and draft issue and report content for your section to time and quality meeting all methodology requirements
Provide input to the Audit Director on any changes or risks that you have identified in the area that you are responsible with recommendations for changes to audit plan for both the quarterly refresh and the annual plan (inclusions and exclusions) with drivers
Drives strategic partnerships’ audit plan optimally to quality and within budget
Contribute to the numerous change and transformation projects across the group
Solves audit assurance problems escalating difficult instances where appropriate
Provides SME insight to others across the function with regard to the partnership and ongoing transformation, and impact on the business/ divisions
Delivers core components of audit engagements and has prior experience of working on technical infrastructure, shared service and application audits
Completes professional qualifications including passing examinations in line with agreed timescales

Fulltime

Applications Development Manager

The Applications Development Manager is a part of the Issuer Services Technology...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years of senior development management experience leading a team of managers overseeing local and remote application development, project management, business analysis, and quality assurance testing resources
10+ years’ hands-on experience developing applications including requirements, design, development, testing, implementation and ongoing support
3+ years’ experience delivering software solutions using an Agile/iterative methodology
Expertise working with the business to provide project governance, demand prioritization, and resource supply management
Extensive experience leading large technology programs and solution delivery teams
Expert communicator and negotiator with exceptional written, verbal, presentation, and interpersonal skills
Assist in the creation of standardized methodology and ensure implementation of the same, leading the transformation to Agile methodology for the department
Skilled multi-tasker with ability to manage numerous projects and tasks concurrently
Substantiated experience raising the bar on staff delivery performance and cultivating high performance work environments
Hands-on leader, visionary, and problem solver with a passion for excellence

Job Responsibility

Manage multiple teams of staff and vendors/contractors to accomplish established goals and conduct personnel duties for team
Provide strategic influence and exercise control over resources, budget management and planning while monitoring delivery and end results
Establish and maintain regular and open communications with senior stakeholders from the Business and Operations
Drive the strategic recombination of platforms and applications to align with Digital First and future state goals
End to end staff and delivery management for several of the most critical application platforms utilized by Agency & Trust
Ensure essential procedures are followed and contribute to defining standards
Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
Coordinate with management across the organization to lead annual and mid-year resource and budget planning and ongoing financial reporting/reforecasting activities
Work in partnership with the Global Office to provide accurate resource planning and hiring status to stakeholders and senior management
Provide organizational and cultural change leadership and change management

Fulltime

Flex Director, Change Management + Communications, Business Transformation Office

The FLEX Director, Change Management and Communications, is a key member of the ...

Location

United States , Bethesda

Salary:

60.38 - 83.26 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university
master's degree strongly preferred
8+ years of relevant professional experience (change management, learning, stakeholder engagement, communications or deployment strongly preferred)
experience on-property or above property in the U.S. and Canada strongly preferred
strong working knowledge of the U.S. and Canada Topline disciplines strongly preferred
strong working knowledge of the U.S. and Canada Openings and Transitions process strongly preferred
experience with large-scale business transformation, strongly preferred in hospitality
strong personal leadership, organizational, relationship-building, and negotiation skills
outstanding formal and informal presentation skills
self-starter with self-confidence, enthusiasm, and strong customer service orientation

Job Responsibility

Partners with the Senior Director and the global Communications team to develop and execute comprehensive stakeholder engagement and communications plans for the U.S. and Canada
Coordinate communications deliverables through a formal review process while adhering to tight timelines
Partners with Senior Director and global Change Management and Communications teams to plan for and execute continent-wide conferences, key meetings, and planning forums
Prepares timely status updates for leaders and senior executives
Partners with the Senior Director and global Change Management team to create and execute a comprehensive change management plan and related deliverables for impacted associates
Partners with the global Change Management team to gather and assess change impacts for U.S. and Canada stakeholders
Executes the change management plan working closely with continent, Deployment, Learning and other teams
Develops and distributes required change and deployment deliverables (e.g., presentations, job aids, communications, etc.)
Managed and delivers live webinars to U.S. and Canada stakeholder teams during deployment
Identifies, proposes solutions for and manages resolution of issues and risks to change management plan

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Credit and Collections Senior Manager

Atlassian is in search of a Credit and Collections Senior Manager to take on a p...

Location

United States

Salary:

120500.00 - 174200.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting
CPA required
Over 10 years of progressive experience in Accounts Receivable, specifically in Credit and Collections, with a minimum of 5 years in a leadership position
Comprehensive experience across Order to Cash processes, including AR operations such as cash application and billing
Hands-on experience in OTC transformational projects
Experience working with various multinational companies and/or BPO/Shared Services
Highly analytical and strategic, with a focus on automation and continuous improvement
Dedicated and organized with a strong work ethic, possessing an understanding of the bigger picture while also willing to engage in detailed work
Excellent written and verbal communication, along with problem-solving abilities
Expertise in Oracle Fusion is preferred

Job Responsibility

Ensure that credit checks are conducted in compliance with the approved credit policies and procedures
Collaborate closely with sales teams to align credit decisions
Report any potential customer credit issues to effectively minimize and mitigate risk
Develop and implement new strategies and reporting methods to further enhance the credit management process
Oversee the collections process, ensuring successful achievement of the collection targets
Ensure the collection process are conducted in adherence to company policy
Develop and implement innovative collection strategies to increase effectiveness of the collection process
Conduct regular reviews of the collection, allowance for doubtful accounts and the write-off policy
Develop and maintain accurate collection forecasts to predict cash flow and identify potential shortfalls
Manage escalations and resolve high-level disputes

What we offer

Health coverage
Paid volunteer days
Wellness resources
Equity

Fulltime

Senior Manager, Application Experience Transformation

Amex

Location:
United States , New York ▼
Atlanta

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Application Experience Transformation

Senior Manager, Finance Transformation

Senior Manager, Consumer Experience Growth & Support

Applications Development Senior Group Manager

Senior Manager, Change Management and Communications

IT Audit & Change Senior Manager

Applications Development Manager

Flex Director, Change Management + Communications, Business Transformation Office

Credit and Collections Senior Manager

Senior Manager, Application Experience Transformation

Amex

Location:United States , New York ▼Atlanta

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Manager, Application Experience Transformation

Senior Manager, Finance Transformation

Senior Manager, Consumer Experience Growth & Support

Applications Development Senior Group Manager

Senior Manager, Change Management and Communications

IT Audit & Change Senior Manager

Applications Development Manager

Flex Director, Change Management + Communications, Business Transformation Office

Credit and Collections Senior Manager

Location:
United States , New York ▼
Atlanta

Category:
IT - Software Development

Contract Type:
Not provided

Job Posted:
March 20, 2026