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This Senior Manager role will lead the data science and governance foundation for the US & Canada division’s AI and advanced analytics initiatives, supporting generative AI and machine learning capabilities across Sales, Marketing, and Revenue Management. The position will focus on ensuring that all AI‑powered tools—including LLM‑driven solutions, traditional machine learning models, and business‑rule–based systems—are supported by robust, scalable data pipelines, governance frameworks, and monitoring processes. The Senior Manager will guide the end‑to‑end technical approach for AI use cases, determining the optimal methodologies to balance cost, complexity, efficiency, and business value. This role requires hands‑on expertise with data engineering and data science technologies, including SQL, Python, ML frameworks, and experience working with LLMs and retrieval‑augmented generation (RAG) patterns. The individual will collaborate closely with analytics teams, business stakeholders, and technology partners to operationalize AI use cases, ensure ongoing model health, and support Marriott’s continent‑level AI strategy.
Job Responsibility:
Lead the development and management of data science and AI solutions for the US & Canada division, supporting a range of business functions
Guide the selection and implementation of appropriate methodologies—LLMs, machine learning, automation, or business rules—based on evolving business needs
Establish and maintain data governance, quality, and privacy standards for AI and analytics initiatives
Build and oversee scalable data pipelines and model management processes to support AI-powered tools
Collaborate with cross-functional teams to translate business requirements into technical solutions and ensure successful deployment
Monitor model performance, risks, and compliance, adapting approaches as needed
Communicate technical concepts and project updates to both technical and non-technical stakeholders
Support team development through mentorship and knowledge sharing
Requirements:
2-year degree in Business Administration, related major
6 years of experience in relevant field
OR 4-year bachelor’s degree in related quantitative discipline (finance, operations, economics, statistics, mathematics), or related major
6 years of experience in relevant field
Minimum 4 years of progressive experience in analytics, data engineering, or business intelligence, including hands-on work with SQL, Python, Tableau, and Power BI
At least 2 years leading technical teams or managing projects involving the recoding and migration of analytics assets during technology transformations
Demonstrated experience collaborating with business stakeholders and analytics teams to translate requirements into actionable technical solutions
Proven track record of automating reports and upgrading data visualization tools in a complex enterprise environment
What we offer:
401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance