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NTT DATA Logo NTT DATA · Consulting

Senior Manager, AI Adoption & Workforce Transformation

India, Mumbai · Job Posted May 27, 2026
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Job Description

Senior Manager, AI Adoption & Workforce Transformation – plays a critical role in helping organisations reimagine the future of work through the application of agentic AI. This role is focused on guiding clients through end-to-end workforce transformation journeys — from redefining how work is structured, to embedding AI-powered ways of working at scale. The individual will work closely with senior stakeholders to redesign workflows, uplift workforce capabilities, and drive meaningful adoption of AI tools across the enterprise. Blending expertise from change management, learning, communications, and transformation, the AI Adoption & Workforce Transformation Senior Manager will design and deliver impactful experiences that help organisations transition from traditional work models to AI-enabled, human-centric operating models.

Job Responsibility

  • Lead client engagements focused on reimagining work, identifying opportunities to redesign roles, workflows, and operating models using agentic AI
  • Design and implement comprehensive adoption strategies to embed AI tools into daily workflows, ensuring sustained behaviour change and measurable impact
  • Facilitate workshops and working sessions to help clients rethink how work gets done — shifting from task-based execution to AI-augmented, outcome-driven models
  • Translate complex AI capabilities into clear, compelling narratives for business leaders and employees, enabling understanding and buy-in
  • Develop and deliver training, enablement programs, and experiential learning journeys to equip employees with the skills needed for the future of work
  • Lead large-scale transformation initiatives across multiple stakeholders, ensuring alignment, momentum, and delivery of business outcomes
  • Continuously refine methodologies, frameworks, and playbooks for workforce transformation and AI adoption

Requirements

  • Master’s Degree in Business, Communications, Psychology, Learning, Design, or related field
  • 8–12 years of experience in change management, transformation, learning, or consulting roles
  • Strong experience in organizational change, transformation, or workforce enablement
  • Ability to facilitate senior-level workshops and drive strategic discussions
  • Exceptional storytelling and communication skills
  • Experience designing and delivering learning or adoption programs
  • Strong stakeholder management across business and technology teams
  • Ability to translate emerging technologies (especially AI) into business value
  • High adaptability in fast-paced, ambiguous environments
  • Experience in industry, consulting or large-scale enterprise transformation is a plus

Nice to have

Experience in industry, consulting or large-scale enterprise transformation is a plus

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