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Aprio Logo Aprio · Finance

Senior Manager, Accounting Operations

United States, Rockville 125000.00 - 175000.00 USD / Year · Job Posted February 17, 2026
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Job Description

The Operations Senior Manager plays a critical role in ensuring the seamless execution of client delivery by overseeing operational processes, managing team performance, and driving continuous improvement across service and functional teams. This role supports both onshore and offshore teams to maintain high-quality standards, meet service-level agreements, and enhance operational efficiency.

Job Responsibility

  • Oversee daily operations and work product quality across service and functional delivery teams
  • Partner with CAS practice operations to ensure standardized reporting and client delivery procedures are met
  • Ensure adherence to service-level agreements and standardized operational procedures
  • Lead change management initiatives and enforce governance of operational processes
  • Define and maintain operational metrics and dashboards using data analytics tools
  • Collaborate with offshore teams to ensure accuracy, quality, and process optimization
  • Maximize offshore workforce impact through targeted process improvements
  • Manage the creation and upkeep of guidelines, training materials, and project documentation
  • Monitor project timelines, allocate resources, and adjust plans to meet deadlines
  • Communicate updates and changes clearly to internal teams, leadership, and stakeholders
  • Maintain and enhance reporting tools and dashboards for performance tracking
  • Develop and implement policies and procedures to improve team output and efficiency
  • Establish statistical methods to measure progress and support strategic vision
  • Ensure consistent documentation and use of standardized templates in project management systems
  • Review and update training and resource databases to support team development

Requirements

  • Minimum 10 years of experience in operations or project management, ideally in a professional services environment
  • People management experience of 2+ years
  • Experience managing multiple client engagements in a fast-paced, deadline-driven environment
  • Bachelor’s degree in related field
  • Excellent communication skills and a passion for supporting a team culture

What we offer

  • Medical, Dental, and Vision Insurance on the first day of employment
  • Flexible Spending Account and Dependent Care Account
  • 401k with Profit Sharing
  • 9+ holidays and discretionary time off structure
  • Parental Leave – coverage for both primary and secondary caregivers
  • Tuition Assistance Program and CPA support program with cash incentive upon completion
  • Discretionary incentive compensation based on firm, group and individual performance
  • Incentive compensation related to origination of new client sales
  • Top rated wellness program
  • Flexible working environment including remote and hybrid options
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