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Airports are one of the most significant cost and experience drivers in our entire operation. We’re now looking for a Senior Manager – Airport Affairs to take the lead on our global airport commercial relationships, ensuring Virgin Atlantic secures the right deals, the right infrastructure and the right partnerships across our network. Reporting directly to VP Airports, this is a highly strategic role that shapes how we engage with airports around the world. From negotiating multi-year airport use agreements and delivering substantial commercial value, to influencing terminal strategy, infrastructure access and customer experience outcomes, this position sits at the centre of some of the most important decisions we make as an airline.
Job Responsibility:
Build and nurture senior-level relationships with airport authorities, government entities and partners across our network
Lead all commercial negotiations with airports globally, including pricing consultations, bilateral deals, incentive agreements and airport use contracts
Deliver material commercial value, targeting £m annual run-rate benefits
Secure access to key airport infrastructure such as gates, terminals, lounges, offices and check-in zones, ensuring alignment to operational and customer experience needs
Shape strategic decisions around terminal locations and infrastructure at key airports including high-value, multi-stakeholder leases
Establish a structured Supplier Relationship Management programme to strengthen performance and accountability across airports
Act as the central coordination point for airport commercial matters, working closely with Finance, Network Planning, Procurement, Commercial, Flight Operations, Marketing and local airport teams
Input into business cases for new routes, evaluate underperforming routes, and influence key commercial and operational decisions
Present complex commercial, financial and strategic scenarios to Chief-level and Board-level audiences in a clear and compelling way
Work collaboratively with Delta Air Lines and partner carriers where joint airport strategies impact cost, revenue or customer experience
Requirements:
Exceptional experience managing senior commercial relationships, ideally with airports, government bodies or monopolistic suppliers
A strong background in strategic negotiation, capable of influencing multi-million-pound outcomes in complex global environments
Deep understanding of airport economics, tariffs, fees, incentives and commercial levers or ability to learn quickly
Experience working within or alongside airports or airlines, with exposure to areas such as Network Planning, Operations, or Commercial
The ability to manage diverse internal stakeholders and bring people together to drive coordinated decisions
Highly developed analytical skills, able to interpret and model complex financial scenarios and present them succinctly
Confidence communicating with senior executives, airport CEOs and Board-level stakeholders
A strategic mindset: commercially astute, influential, collaborative and able to navigate complexity with clarity
Resilience, adaptability and the ability to operate with pace and agility within a dynamic airline environment
Flexibility to travel Internationally 1 to 2 times per month, as and when the business requires
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