Senior Manager – Advertiser Success & Growth Job at Parity Cube (Mumbai)

Senior Customer Success Manager

We are looking for a Senior Customer Success Manager to own and grow a portfolio...

Location

United States , Las Vegas

Salary:

Not provided

ChargerGoGo

Expiration Date

Until further notice

Requirements

7+ years of experience in Customer Success, Strategic Account Management, Enterprise Account Management, Partnerships, or a related customer-facing revenue role
Proven track record of driving expansion revenue within existing accounts
Experience managing multi-location, enterprise, franchise, venue, retail, hospitality, or distributed account structures
Strong commercial judgment and ability to identify growth opportunities within complex accounts
Strong analytical ability, with experience translating performance data into practical customer recommendations
Experience leading executive-level customer conversations, QBRs, or strategic business reviews
Excellent communication, presentation, negotiation, and relationship-management skills
Ability to work cross-functionally with Sales, Operations, Finance, Marketing, Advertising, and executive leadership
Strong organizational skills and ability to manage multiple accounts, priorities, risks, and follow-ups
Comfortable working in a fast-paced, growth-stage environment with evolving processes and priorities

Job Responsibility

Manage a portfolio of strategic accounts, including venue groups, enterprise chains, high-revenue operators, and distribution partners
Build strong relationships with customer stakeholders across Operations, Marketing, Finance, and executive leadership
Lead customer performance conversations, Executive Business Reviews, and Quarterly Business Reviews
Develop account plans that identify retention risks, expansion opportunities, stakeholder priorities, and revenue growth strategies
Drive expansion opportunities, including additional location rollouts, additional units per site, premium placements, and broader enterprise penetration
Analyze performance metrics such as revenue per unit, usage trends, uptime, downtime, deployment status, and account-level revenue growth
Identify underperforming locations or units and recommend practical solutions to improve results
Partner with Operations to support deployment execution, uptime, maintenance priorities, and customer escalations
Collaborate with Sales on expansion strategy and account growth opportunities
Work with Finance to support revenue-share accuracy, reporting clarity, and customer-facing financial discussions

Fulltime

Senior Customer Success Manager

IQM is seeking an experienced Senior Customer Success Manager to join our growin...

Location

United States , NY/DC

Salary:

Not provided

IQM Corporation

Expiration Date

Until further notice

Requirements

5+ years of experience in Customer Success, Account Management, or Ad Operations
Strong background in ad tech, programmatic advertising, and DSP platforms
Direct experience supporting political advertising and navigating compliance requirements
Experience managing both self serve and managed service clients in fast paced environments
Exceptional communication, presentation, and relationship building skills
Analytical mindset with the ability to translate campaign data into actionable insights
Highly organized with the ability to manage multiple accounts and deadlines simultaneously

Job Responsibility

Client Management and Success: Serve as the primary point of contact for assigned political accounts across self serve and managed service. Build strong relationships that drive client satisfaction, retention, and growth
Training and Enablement: Lead onboarding sessions and structured training programs for political clients. Provide ongoing education on platform capabilities, new features, compliance requirements, and best practices
Campaign Support: Partner with clients on campaign setup, optimization, troubleshooting, and real time adjustments. Support managed service campaigns to ensure delivery, performance, and compliance standards are met
Strategic Guidance: Act as a subject matter expert in political advertising, advising clients on targeting strategies, inventory across CTV, display, mobile, and OTT, and voter audience segmentation
Cross-Functional Collaboration: Work closely with Ad Operations, Sales, and Product teams to represent client needs, troubleshoot issues, and influence product improvements based on real world feedback
Retention and Growth: Monitor client health, proactively identify risks, and develop success plans to secure renewals. Identify upsell opportunities to expand platform adoption and deepen partnerships

What we offer

100% Employer-Paid Healthcare: IQM covers 100% of employee healthcare premiums
Health and Wellness: multiple medical plan options, plus dental and vision coverage
Future Proof Your Finances: 401(k) program comes with a 3% company match
Total Well-Being: resources to support physical health, mental wellness and financial peace of mind

Fulltime

Senior Customer Success Manager

IQM is seeking a Senior Customer Success Manager (CSM) to support and expand our...

Location

United States , NY/DC

Salary:

Not provided

IQM Corporation

Expiration Date

Until further notice

Requirements

5–8+ years of experience in Customer Success, Account Management, or Ad Operations within AdTech or programmatic advertising
Strong expertise in DSP platforms, programmatic media, and the broader AdTech ecosystem
Proven experience managing and growing enterprise-level clients in a SaaS or AdTech environment
Demonstrated ability to own and expand strategic accounts, including renewals and revenue growth
Excellent communication, presentation, and executive-level relationship management skills
Strong analytical skills with the ability to translate campaign data into strategic insights and recommendations

Job Responsibility

Serve as the strategic lead and primary point of contact for assigned enterprise clients, managing relationships across both self-serve and managed-service accounts
Build and maintain relationships with senior stakeholders and decision-makers, positioning IQM as a long-term strategic partner
Lead end-to-end client lifecycle, including onboarding, enablement, adoption, retention, and expansion
Partner with clients to develop data-driven media strategies, translating business goals into actionable platform execution across inventory types, targeting, and optimization approaches
Monitor account health and proactively identify risks, performance gaps, and growth opportunities
Drive account growth and expansion opportunities, including renewals, upsells, and increased platform adoption
Act as a subject matter expert on IQM’s platform, providing advanced training, insights, and best practices to clients
Mentor junior team members and contribute to scaling Customer Success processes and best practices
Collaborate cross-functionally with Sales, AdOps, Product, and Engineering to resolve complex issues and improve client outcomes
Provide client feedback and market insights to internal teams to influence product development and go-to-market strategy

What we offer

100% Employer-Paid Healthcare premiums
Multiple medical plan options, plus dental and vision coverage
401(k) program with a 3% company match
Resources to support physical health, mental wellness, and financial peace of mind

Fulltime

Senior Growth Marketing Manager, EMEA

Wiz is looking for a Senior Growth Marketing Manager, EMEA to own pipeline gener...

Location

United States

Salary:

150000.00 - 206500.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

7+ years of experience in Digital Marketing, Growth Marketing, or Demand Generation role
Deep understanding of digital marketing platforms (Google Ads, Bing Ads, Linkedin Ads, Facebook Ads) and tactics
Experience running advertising campaigns to international geos, and familiarity with the nuances in targeting, channel and content strategy across different geos
Experience partnering with Business Development and Sales and owning a pipeline target
Experience partnering with creative and localization teams to support international campaigns
Data-driven and detail-oriented mindset to maximize ROAS
Experience managing digital marketing budgets and scaling to $1MPQ+ in ad spend
Bias towards aggressive experimentation and innovation to drive incremental performance
A self-starter who thrives in a fast-paced, high-growth start-up environment

Job Responsibility

Partner with channel experts to execute strategy and drive investment across our digital channels (Paid Search, Paid Social) across international markets (with focus on EMEA)
Own and support international digital marketing budget allocation and report on performance and pipeline targets
Adapt to local language, content themes, messaging, and creative to support pipeline creation in target markets
Grow a database of decision-makers in top accounts to ensure marketing aircover to high-value prospects
Map and prioritize our TAM using a combination of first and third party sources, own target list creation in partnership with local BDR and Sales partners for target markets for use across our digital channels
Analyze lead conversion and ROI and maximize top converting lead sources to support BDR and Sales efforts
Help grow our international strategy across established and emerging markets with local platforms and partners to supplement our global investments
Provide visibility to sales leadership and sales ecosystem in region (i.e quarterly business reviews, digital roadmap, regional updates)
Design and execute local campaigns: full lifecycle ownership from ideation through to implementation and support
Collaborate closely with field marketing and sales leaders across regions to ensure alignment and prioritization of digital marketing efforts for success

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Senior Customer Success Manager

As a Senior Customer Success Manager, you will be a key driver of retention, ren...

Location

United States , New York

Salary:

140000.00 - 170000.00 USD / Year

Vibe

Expiration Date

Until further notice

Requirements

5+ years of experience managing mid-market or enterprise accounts in AdTech, MarTech, paid social, or digital advertising platforms, with a strong track record of driving customer success
Solid grasp of CRM tools, customer data analytics, and scalable process improvements
Experience evaluating performance beyond platform-reported metrics, with a strong understanding of incrementality and how to contextualize ROAS within a broader, multi-channel marketing strategy
Strong communicator with the ability to influence and build trust across all levels of an organization
Collaborates effectively across teams and departments to achieve shared goals
Thinks strategically, takes initiative, and is always looking for ways to improve how things are done

Job Responsibility

Build and own strong, long-term client relationships through proactive, value-driven engagement and a deep understanding of customer goals
Own the customer relationship across the full lifecycle—from campaign launch through ongoing optimization—providing strategic guidance, best practices, and actionable recommendations to drive successful outcomes
Drive renewals and expansion within an assigned book of business, strengthening retention and uncovering opportunities for account growth through proactive customer engagement
Manage a focused portfolio of enterprise customers, balancing high-touch partnership with scalable engagement approaches
Partner closely with cross-functional teams—including Sales, Product, and Analytics—to resolve challenges, share customer insights, and ensure seamless execution
Serve as the primary voice of the customer internally, translating customer needs and feedback into actionable insights that help shape a customer-led product roadmap and improve the overall platform experience
Champion a customer-first mindset across the company by setting a high bar for service, communication, and customer impact

What we offer

Comprehensive medical, dental, and vision insurance
401(k) plan with company matching
Unlimited PTO to recharge and reset
Paid parental leave for maternity and paternity
Flexible hybrid work model

Fulltime

Senior Customer Success Manager

We’re looking for a Senior Customer Success Manager for 9-month contract to part...

Location

Singapore , Singapore

Salary:

Not provided

Hootsuite

Expiration Date

Until further notice

Requirements

5+ years of relevant work experience in SaaS customer success, account management, or a strategic consulting organization
Prior success of achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis
Prior knowledge of (or willingness to learn) marketing and advertising technology
Comfort with preparing and delivering formal executive business reviews (EBR) to senior-level executives, with a focus on project-specific milestones and customer health
Experience using customer success software (ideally Gainsight), CRM software (ideally Salesforce), and Google Applications (Docs, Sheets, Slides)
Clear verbal and written communication skills
Proactive team player who has fresh ideas when it comes to user adoption and churn mitigation
Enjoys working closely with customers to ensure complete satisfaction
Accountability: holds self and others accountable to meet and exceed commitments
Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results

Job Responsibility

Serve as the main point of contact and manage a defined set of Enterprise accounts, focused on increasing their adoption and growth
Review customer health and flag and address any risks for churn
When needed, partner with sales team to drive upsell opportunities
Identify happy customers that can be used as references
Provide feedback (from clients and own) on product features, gaps and pricing to Manager
Demonstrate deep knowledge of TW products and integrations, while keeping up with industry trends and competitors
Work closely with Support team to properly prioritize client requests and escalations
Evaluate and analyze customer needs and work with other TW departments to address them
Develop strong relationships based on trust and transparency with clients
Identify product and process gaps and issues and suggest potential solutions

What we offer

Canadian Benefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, life/disability insurances, an Employee and Family Assistance Program and more! Hootsuite provides a group RRSP plan with a company match of up to 4% of base salary. Benefits are available to permanent employees who meet minimum hours requirements without a waiting period
US Benefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, and life/disability insurances. Hootsuite also offers a 401k Plan with a company match (up to 4% of base salary), an Employee and Family Assistance Program and more! Benefits are available to employees who meet minimum hours requirements without a waiting period
Global Parental Leave. All permanent employees, including birthing, non-birthing and adoptive parents, who have been employed by Hootsuite for a minimum of 12 months are eligible for 26 weeks of full and partially paid leave in accordance with local government regulations

Senior Customer Success Manager

At YouAppi, we’re looking for a highly motivated and experienced Senior Customer...

Location

Germany , Berlin

Salary:

Not provided

YouAppi

Expiration Date

Until further notice

Requirements

5+ years of experience in Customer Success or Account Management, preferably within the AdTech, SaaS, or mobile marketing industries
Proven track record of managing complex client relationships and driving customer satisfaction and retention
Strong analytical and problem-solving skills, with the ability to leverage data to improve client outcomes
Experience with mobile marketing, programmatic advertising, and/or performance-based campaigns
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams
Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment
A proactive and results-driven mindset, with a focus on customer success and business growth
Fluent in English (additional languages a plus)

Job Responsibility

Client Success & Retention: Develop strong relationships with key clients and ensure their continued success with YouAppi’s platform by delivering personalized support and solutions that meet their needs
Strategic Account Management: Manage a portfolio of high-value accounts, ensuring long-term success and satisfaction. Identify opportunities for growth through upselling and cross-selling YouAppi’s products and services
Onboarding & Training: Lead client onboarding, ensuring a smooth transition and providing training to help clients effectively use our platform to achieve their business goals
Collaboration with Internal Teams: Work closely with sales, product, and technical teams to ensure client needs are met and expectations are exceeded. Provide valuable feedback to enhance product development and customer experience
Performance Optimization: Monitor and analyze campaign performance, providing insights and recommendations to improve results. Help clients optimize their use of YouAppi to meet key performance indicators (KPIs)
Problem Solving: Address any client issues or challenges quickly and efficiently, working with internal teams to resolve them in a timely manner
Reporting: Track and report on customer health, engagement, and performance metrics. Provide regular updates to senior management on client satisfaction and opportunities for growth

What we offer

Work with a dynamic, innovative team in a fast-growing global company
Opportunity to make a significant impact on client success and company growth
Competitive salary and benefits package
A collaborative and supportive work environment where your ideas and contributions are valued

Fulltime

Senior Customer Success Manager

At YouAppi, we’re looking for a highly motivated and experienced Senior Customer...

Location

China

Salary:

Not provided

YouAppi

Expiration Date

Until further notice

Requirements

3+ years of experience in Customer Success or Account Management, preferably within the AdTech, SaaS, or mobile marketing industries
Proven track record on successful mobile performance marketing campaigns
Strong analytical and problem-solving skills, with the ability to leverage data to improve client outcomes
Experience with mobile marketing, programmatic advertising, and/or performance-based campaigns
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams
Ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment
A proactive and results-driven mindset, with a focus on customer success and business growth
Fluent in English and Chinese

Job Responsibility

Client Success & Retention: Develop strong relationships with key clients and ensure their continued success with YouAppi’s platform by delivering personalized support and solutions that meet their needs
Strategic Account Management: Manage a portfolio of high-value accounts, ensuring long-term success and satisfaction. Identify opportunities for growth through upselling and cross-selling YouAppi’s products and services
Onboarding & Training: Lead client onboarding, ensuring a smooth transition and providing training to help clients effectively use our platform to achieve their business goals
Collaboration with Internal Teams: Work closely with sales, product, and technical teams to ensure client needs are met and expectations are exceeded. Provide valuable feedback to enhance product development and customer experience
Performance Optimization: Monitor and analyze campaign performance, providing insights and recommendations to improve results. Help clients optimize their use of YouAppi to meet key performance indicators (KPIs)
Problem Solving: Address any client issues or challenges quickly and efficiently, working with internal teams to resolve them in a timely manner
Reporting: Track and report on customer health, engagement, and performance metrics. Provide regular updates to senior management on client satisfaction and opportunities for growth

What we offer

Work with a dynamic, innovative team in a fast-growing global company
Opportunity to make a significant impact on client success and company growth
Competitive salary and benefits package
A collaborative and supportive work environment where your ideas and contributions are valued

Fulltime

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Senior Manager – Advertiser Success & Growth

Job Description

Job Responsibility

Requirements

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