Senior Managed Services Client Delivery Specialist Job at NTT DATA (Gurgaon)

Account Delivery Manager

The Account Delivery Manager is a direct client contact position responsible for...

Location

Australia , Adelaide

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

3 - 8 years relevant business experience
ITIL/ITSM experience
Ability to build & manage strong customer relationship at the senior level
Strong influence & negotiation skill
Capability to apply business management, financial concepts & contracts knowledge to analyze business needs and develop recommendations
Competence to prepare clear, concise and persuasive communications for multiple audiences, including demonstrating effective writing, presentation skills, listening actively
Aptitude to understand & analyze an issue or problem to develop & implement a corrective action plan
Applies appropriate technical knowledge and methods to resolve complex business issues
Leadership ability to build & manage a cross cultural, cross tower & cross business team for effective & efficient customer support
Adeptness to proactively & effectively manage risk on medium to high risk projects

Job Responsibility

Develops and nurtures senior management relationships with the customer
Owns customer operational relationship: develops & nurtures to excellent customer satisfaction
Understands customer at local, country, region & WW level to analyze delivery requirements & contribute to customer strategic business plan
Develops strategies and processes with the customer in areas such as performance metrics and measure, escalation change management and communication
Principle contact for operational & tactical issues representing delivery of all services (all functions) to the customer: manages customer expectations by developing performance metrics & reporting, escalation management & communication plan
Owns expense/cost target commitments for all service delivery requirements developing, implementing & monitoring expense controls
Ability to effectively and proactively manage risk for medium to high risk projects
Hires, leads and provides managerial & technical expertise to cross functional team including 3rd party vendors to ensure performance goals are met for all in scope services across all towers: identifying & analyzing gaps to develop & implement corrective actions plans
Develops & leads AST & all delivery organizations to timely, cost effective delivery of SLA requirements identifying & recommending optimization while managing scope, resources & coordination
Develops & manages account service delivery plan. Contributes to strategic account plan

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs
Unconditional inclusion celebrating individual uniqueness.

Fulltime

Senior Associate Managed Services Client Delivery Specialist

The Senior Associate Managed Services Client Delivery Specialist at NTT DATA is ...

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in Information Technology or Business or related field
Moderate level of demonstrated experience in a managed services and/or support services environment
Moderate level of demonstrated experience in managed services - service delivery and client management
Moderate level of demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Moderate level of demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
Moderate level of demonstrated experience in monitoring contract performance
Moderate level of demonstrated experience in managing service delivery projects for clients
Moderate level of demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Moderate level of demonstrated experience in proactive measures to address client concerns and continuously improve service quality
Passionate about service delivery with a strong ability to manage a coordinated delivery of service

Job Responsibility

Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs)
Acts as the primary point of contact for client inquiries, escalations, and feedback
Understands client business needs and objectives to tailor required services accordingly
Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Collaborates with technical teams to resolve client issues and incidents promptly
Monitors and assesses client satisfaction regularly through feedback mechanisms
Takes proactive measures to address client concerns and continuously improve service quality
Develops account plans and strategies to enhance client engagement and retention
Identifies opportunities for upselling or cross-selling additional services
Manages the implementation of new services, upgrades, and projects for clients

Fulltime

Audit of tax senior manager

Our tax professionals draw on their comprehensive experience to deliver business...

Location

United Kingdom , Bristol; Reading

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues
Experience of dealing with all matters relating to the management of a portfolio of clients
Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection
Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools
An understanding of potential risks to the Firm in relation to the Firm’s quality control procedures
Experience of leading complex projects
Educated to degree level and/or CTA and/or ACA qualified or equivalent

Job Responsibility

Providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals
Working pro-actively, managing your own tasks
Collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively
Identifying and drawing attention to opportunities for enhancing our delivery and providing additional services to our clients

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holidays with the ability to purchase up to 10 days of additional leave
Bike to work scheme

Senior Project Manager

Senior Manager and Owner of customer account(s) providing a single point of cont...

Location

Germany , Frankfurt

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Leadership and people management
Sector and industry knowledge within the Data Centre and associated services environment, MEP experience preferred
IT skills in Word, Excel and PowerPoint presentation
Financial awareness of profit and loss and commercial costing
Must have the necessary accreditation and certifications relevant to the level of this role, e.g APM, PRINCE2, PMP
You must maintain and attend to he necessary qualifications
SMST & CSCS
To have completed the relevant levels of qualification that are relevant to the sector and the industry

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Senior representative managing a key customer account, ensuring service levels are maintained whilst team structure and budgets are managed with the constraints of the account
Establish a team structure to provide the customer service needed to maximise account growth and profitable performance
Senior Management responsibilities associated with Human Resources (HR) processes and people management
Deliver projects in line with ISO and business processes in aid to provide customers a consistent delivery experience
Own or participate in bid activities that support sales, the proposal team, and processes
To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency, and profitability in the delivery phase of the project
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Proactively engage with the commercial team, ensuring subcontractor contracts and performance are implemented. Management/contracts management across the full operations

Senior Project Manager

Lead the delivery of project management services across a variety of exciting re...

Location

United Kingdom , London; Croydon

Salary:

Not provided

TSA Riley

Expiration Date

Until further notice

Requirements

Degree qualified in a relevant subject such as Construction Project Management or a similar equivalent
Prior experience working in a Project Management role within the construction industry is essential
Prior experience of working as a Project Manager on projects within the retail sector is highly desirable
Experience of carrying out full pre and post contract duties in a lead Project Management role
Membership to a relevant professional body such as the RICS or CIOB is desired
Experience of administering contracts under JCT contract, including design and build and traditional forms
Strong client facing skills are essential
Full UK driving license is essential for this role

Job Responsibility

Ensure the client achieves their stated objectives through close teamwork, proactive risk and programme controls and the provision of contractual advice
Prepare full tender documentation, for consultant or contractor appointments, in line with the TSA Riley requirements and present these to the client for review and comment
Administer the tender processes for consultant and contractor appointments
Provide /obtain advice on contractors, specialists, procurement routes, cost and programme solutions and present to the client
Acting in an Employers Agent role on behalf of our clients
Administer / manage cost/variation procedures as applicable under the relevant Appointment or Contract
Attend and/or chair meetings within line with the appointment provisions
Prepare financial and progress reports for the client, ensuring their specific data requirements are included
Instigate value engineering and standardisation processes aimed at optimising efficiency for both TSA Riley and the client
Propose innovative initiatives on service delivery for TSA Riley management consideration

What we offer

Competitive Salary + Car Allowance
comprehensive benefits package
supportive team culture
opportunities to work with major clients
flexibility
autonomy
hybrid working as standard practice

Fulltime

Senior Projects Manager – Connectivity

We are seeking a Senior Project Manager who will serve as a senior manager and o...

Location

Indonesia , Batam

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Degree in Engineering, Business Studies or a related field (preferred)
Leadership and people management
Sector and industry knowledge within the Data Centre and associated services environment, especially in connectivity, white space, grey space and connectivity bias
Solid understanding of Health and Safety regulations with demonstrable experience implementing policies and procedures, ideally certified in this field
Strong commercial acumen and understanding of business financial principles, including profit and loss and costings
Detailed knowledge and understanding of a data centre commissioning process with relevant Scripts, from L1 to L6
Strong background in electrical and mechanical systems
Strong stakeholder management and the ability to build and maintain excellent client/customer relations
Experience managing large-scale infrastructure projects in international settings
Excellent time management and ability to work under pressure, managing and driving schedules

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance
Senior representative managing a key customer account
Establish a team structure to provide the customer service needed to maximise account growth and profitable performance
Senior Management responsibilities associated with Human Resources (HR) processes and people management
Deliver projects in line with ISO and business processes
Own or participate in bid activities that support sales, the proposal team, and processes
To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Proactively engage with the commercial team, ensuring Sub-contractor contracts and performance are implemented

Senior Project Manager

A well-established multidisciplinary consultancy based in Berkshire is currently...

Location

United Kingdom , Berkshire

Salary:

60000.00 - 70000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Proven experience in managing projects across technical or secure environments
Excellent understanding of MEP systems, HVAC and specialist building services
Strong communication and stakeholder management skills
Experience delivering across all RIBA stages
Eligibility for UK security clearance

Job Responsibility

Managing refurbishment and rekit projects across secure and technical facilities
Driving project performance, quality, and programme delivery
Leading on NEC contract administration and reporting
Preparing project execution plans, risk registers and strategic reports
Monitoring costs, progress and performance across RIBA stages
Ensuring compliance with all client and regulatory requirements

What we offer

26 days holiday + Bank Holidays + buy/sell scheme
Private healthcare, life assurance and cash plan
Professional development and chartership support
Pension scheme and wellbeing support

Fulltime

Senior Project Manager

Datalec Precision Installations provides world-class data centre design, build, ...

Location

Singapore; Indonesia

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

PMP certified or equivalent
Minimum of 5 years of proven experience in a similar role
Demonstrable experience within the data centre industry, ideally within both white and grey space and connectivity bias
Degree in Engineering, Business Studies or a related field preferred
Strong commercial acumen and understanding of business financial principles, including profit and loss and costings
Strong stakeholder management and the ability to build and maintain excellent client/customer relations
Excellent time management and ability to work under pressure, managing and driving schedules
Sector and industry knowledge within Data Centre and associated services environment
Solid understanding of Health and Safety regulations with demonstrable experience implementing policies and procedures, ideally certified in this field
Must hold and maintain the necessary accreditations and certifications relevant to the level of this role, sector and industry

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project
Overall supervision of installation teams and project managers to ensure the safe completion of the project within agreed time scales and budgets
Ensure all projects are delivered in adherence with all ISO requirements and business systems
Ensure site rules are observed by all that are working for and on behalf of DPI staff and sub-contractors and any other 3rd party suppliers
To oversee the production & updating of Risk Assessment Method Statements (RAMS)
Conduct site surveys, ensure compliance with project design and compile material list for production
Working with the senior team, providing ownership with client relations and participate in bid activities supporting sales as well as the bid proposal team
Review and measure project and team performance in line with project and team KPIs
To ensure that professional, profitable, and successful bids are delivered
Manage pre-commencement activities in line with the business project delivery process

Senior Managed Services Client Delivery Specialist

NTT DATA

Location:
India , Gurgaon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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