Senior Maintenance- Guest Rooms Job at Marriott Bonvoy

Job Description

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility

Respond and attend to guest repair requests
Communicate with guests/customers to resolve maintenance issues
Perform preventive maintenance on tools and equipment, including cleaning and lubrication
Visually inspect tools, equipment, or machines
Carry equipment (e.g., tools, radio)
Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings
Maintain maintenance inventory and requisition parts and supplies as needed
Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards
Display thorough knowledge of building systems, emergency response, and building documentation including reading standard blue prints and electrical schematics concerning plumbing and HVAC
Display advanced engineering operations skills and general mechanical ability
Display professional journeyman level expertise in at least three of the following areas with basic skills in the remaining: air conditioning and refrigeration, electrical, plumbing, carpentry and finish skills, mechanical, general building management, pneumatic/electronic systems and controls, and/or energy conservation
Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks
Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision
Perform routine inspections of the entire property, noting safety hazards, lack of illumination, down equipment (such as ice makers, fans, extractors, pumps), and take immediate corrective action
Inspect and repair all mechanical equipment including, but not limited to: appliances, HVAC, electrical and plumbing components, diagnose and repair of boilers, pumps and related components
Use the Lockout/Tagout system before performing any maintenance work
Display thorough knowledge of maintenance contracts and vendors
Display advanced knowledge of engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs
Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems
Display the ability to train and mentor other engineers (e.g., Engineers I, II, and III) as necessary and supervise work in progress and act in a supervisory role in the absence of supervisors and/or management
Display ability to perform Engineer on Duty responsibilities, including readings and rounds
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
and properly store flammable materials
Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Adhere to quality expectations and standards
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance
Move up and down stairs, service ramps, and/or ladders
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Enter and locate work-related information using computers and/or point of sale systems
Perform other reasonable job duties as requested

Requirements

High school diploma or G.E.D. equivalent
Certificate in two-year technical diploma program for HVAC/refrigeration
Extensive experience and training in general maintenance (advanced repairs), electrical or refrigeration, exterior and interior surface preparation and painting
At least 2 years of hotel engineering/maintenance experience
Valid Driver's License
License or certification in refrigeration or electrical (earned, or currently working towards receiving)
Universal Chlorofluorocarbon (CFC) certification
Must meet applicable state and federal certification and/or licensing requirements

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Senior Maintenance- Guest Rooms

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