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At Cresta, we are dedicated to building state-of-the-art Machine Learning systems that leverage Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and other AI techniques to power our products. Our team develops models and platforms that process complex data, extract meaning, and deliver real-time, actionable intelligence at scale. By combining cutting-edge research with scalable engineering, we enable organizations to make data-driven decisions and unlock the full potential of AI in their workflows.A key focus of this role is designing and developing agentic AI workflows that empower users to dynamically interact with machine learning systems, refining and guiding the discovery process in an iterative and interactive manner. You will also design and implement evaluation frameworks to assess model performance, reliability, and usability in real-world applications. Our goal is to provide intelligent, context-aware AI systems—enhanced by RAG techniques—that deliver accurate insights, adapt to user needs, and integrate seamlessly into enterprise applications.As a Machine Learning Engineer, you will be at the forefront of applying modern ML and NLP techniques to solve complex challenges. Your work will focus on building robust, scalable AI solutions, developing RAG-powered systems, evaluating LLMs, and creating real-time, agent-driven workflows that bring AI into the hands of our customers in powerful and intuitive ways.
Job Responsibility:
Build and optimize agentic AI workflows that enable users to dynamically interact with and refine outputs from ML systems
Research and implement advanced ML and NLP techniques, including transformer-based models, embeddings, and retrieval-augmented generation
Develop evaluation frameworks to assess accuracy, robustness, and usability of ML/LLM models in production environments
Design, train, and deploy machine learning models for tasks such as classification, entity identification, information extraction, retrieval, topic discovery, and structured insight generation
Architect and optimize RAG pipelines for grounding LLMs with enterprise data to ensure accuracy and reliability
Collaborate with engineers, UX designers, and product managers to integrate AI-driven capabilities into Cresta’s platform
Optimize ML pipelines and data processing systems to operate efficiently at scale
Requirements:
Master’s or Ph.D. in Computer Science, Machine Learning, AI, or a related field
5+ years of hands-on experience building and deploying ML models in production
Strong knowledge of ML frameworks and NLP libraries (e.g., PyTorch, TensorFlow, Hugging Face, spaCy, NLTK)
Solid experience with modern ML techniques including transformer architectures, embeddings, retrieval systems, and large-scale model training
Experience designing and deploying Retrieval-Augmented Generation pipelines for enterprise use cases
Familiarity with evaluation and benchmarking frameworks for ML/LLM models
Strong passion for AI-driven innovation, with a proven ability to deliver impactful, production-grade solutions
What we offer:
We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Paid parental leave to support you and your family
Monthly Health & Wellness allowance
Work from home office stipend to help you succeed in a remote environment
Lunch reimbursement for in-office employees
PTO: 3 weeks in Canada
Compensation for this position includes a base salary, equity, and a variety of benefits
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