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As a Microsoft Circular Center Senior Logistics Technician, you will prioritize and assign ticketed work to technicians on the team, provide guidance on inbound/outbound logistics tasks, and ensure that inventory balances are accurate. This opportunity will allow you to demonstrate your expertise in standard processes and procedures for Inventory & Asset Management and develop skills around mentorship of peer technicians accelerating your career growth in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Job Responsibility
Prioritize and assign ticketed work to technicians on the team
Provide guidance on inbound/outbound logistics tasks
Ensure that inventory balances are accurate
Maintains a strong focus to optimize resources and improve quality
Ensures team is following all processes and procedures for DBD destruction
Provides technical support and task specific guidance to a team of technicians for inbound/outbound logistics
Ensures teams maintain and perform steps required to keep the inventory balance accurate
Serves as subject matter expert and models compliance
Creates execution plans with the goal to improve satisfaction and performance
Runs daily safety topic huddles
Prioritizes and assigns ticketed work to Data Center Inventory and Asset Technicians on team
Acts as the Subject Matter Expert about Return Merchandise Authorization (RMA) warranty process
Requirements
High School Diploma AND 2+ years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, retail, or a related field OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
4+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g. forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.