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Senior Localization Quality Manager

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Spring Health

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Location:
United States

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Contract Type:
Not provided

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Salary:

97000.00 - 113500.00 USD / Year

Job Description:

Spring Health is looking for a US based solutions-focused Localization Program Manager to support our continued global expansion and strengthening of our existing offerings. This role will report to the Director, Localization and is a full time position that is fully remote. Occasional travel may be required for team or company events.

Job Responsibility:

  • Solidify Spring Health’s leadership position in offering high quality localized mental health care services globally
  • Develop, implement, and maintain a robust quality framework, including testing processes and standards
  • Define and track key quality metrics and drive continuous quality improvement across all localized products and content
  • Oversee testing cycles, manage bug reporting/triage, and ensure timely resolution of quality issues with cross-functional teams (e.g., engineering, product, ops)
  • Own the creation, maintenance, and enforcement of linguistic assets (TMs, glossaries, style guides, reference materials)
  • Track and improve the quality performance of external localization vendors
  • Identify opportunities for automation and tooling integrations specifically for quality and testing workflows
  • Collaborate with stakeholders (design, UX, R&D) to improve the quality of our global member experience

Requirements:

  • 5+ years of experience localization program management, quality management, AI/machine translation, or a similar role
  • Proven ability to define, implement, and measure localization quality standards and metrics
  • Experience with localization tools and bug tracking systems
  • Highly organized, detail-oriented, and proficient in root cause analysis and issue prevention
  • Ability to work in a cross-functional and fast-paced environment

Nice to have:

Fluency in another language is preferred

What we offer:
  • Health, Dental, Vision benefits start on your first day
  • Access to One Medical accounts
  • HSA and FSA plans available, with Spring contributing up to $1K for HSAs
  • Employer sponsored 401(k) match of up to 2%
  • Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • Competitive paid time off policies including vacation, sick leave and company holidays
  • At 6 months tenure, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
  • Access to Noom, a weight management program
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep
  • Access to BrightHorizons for child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year
  • $200 per year donation matching

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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