This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a detail-oriented and customer-focused Senior Loan Specialist to support the end-to-end loan preparation process. This role is responsible for ensuring loan files are complete, accurate, and compliant prior to submission for closing. The ideal candidate brings a strong understanding of loan documentation, regulatory compliance, and customer communication, along with the ability to proactively manage multiple files and timelines. This position plays a critical role in delivering a smooth, efficient closing experience while maintaining high quality and compliance standards.
Job Responsibility:
Serve as the primary point of contact for borrowers and key stakeholders throughout the loan process
Communicate clearly with borrowers, lenders, franchisors, contractors, insurance agents, and internal teams to gather required documentation
Provide timely updates and guidance to ensure loan milestones and deadlines are met
Review loan applications, entity documentation, appraisals, escrow and title documents for accuracy and completeness
Ensure all files meet internal policies, SBA SOP 50 10 guidelines, and regulatory requirements
Identify discrepancies or missing documentation and take immediate corrective action
Assemble and organize complete loan files for submission to the closing officer
Confirm all underwriting conditions have been satisfied prior to approval
Maintain high standards of quality to support efficient funding timelines
Maintain accurate records of loan status within internal systems
Document all communications, updates, and outstanding conditions
Generate reports and provide visibility into pipeline status, risks, and bottlenecks
Proactively identify potential compliance or documentation issues
Escalate concerns appropriately to underwriters or leadership to avoid delays
Ensure all risks are addressed prior to closing
Recommend workflow enhancements and documentation standardization
Support training initiatives and knowledge sharing across the team
Mentor junior Loan Specialists and provide day-to-day guidance as needed
Assist with workflow oversight, quality reviews, and team support functions
Requirements:
Proven experience in loan processing, loan coordination, or lending operations
Strong knowledge of loan documentation, compliance standards, and regulatory requirements
Experience working with SBA loans and familiarity with SBA SOP 50 10 highly preferred
Excellent verbal communication skills, with the ability to guide and influence borrowers
Strong organizational skills and attention to detail
Ability to manage multiple loan files in a deadline-driven environment
Proficiency in loan systems and Microsoft Office tools
Nice to have:
Experience mentoring or supporting junior team members
Background in banking, lending, or financial services environments
Strong problem-solving mindset with a proactive approach to issue resolution