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Senior Loan Specialist

United States, Irving · Job Posted April 23, 2026
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Job Description

We are seeking a detail-oriented and customer-focused Senior Loan Specialist to support the end-to-end loan preparation process. This role is responsible for ensuring loan files are complete, accurate, and compliant prior to submission for closing. The ideal candidate brings a strong understanding of loan documentation, regulatory compliance, and customer communication, along with the ability to proactively manage multiple files and timelines. This position plays a critical role in delivering a smooth, efficient closing experience while maintaining high quality and compliance standards.

Job Responsibility

  • Serve as the primary point of contact for borrowers and key stakeholders throughout the loan process
  • Communicate clearly with borrowers, lenders, franchisors, contractors, insurance agents, and internal teams to gather required documentation
  • Provide timely updates and guidance to ensure loan milestones and deadlines are met
  • Review loan applications, entity documentation, appraisals, escrow and title documents for accuracy and completeness
  • Ensure all files meet internal policies, SBA SOP 50 10 guidelines, and regulatory requirements
  • Identify discrepancies or missing documentation and take immediate corrective action
  • Assemble and organize complete loan files for submission to the closing officer
  • Confirm all underwriting conditions have been satisfied prior to approval
  • Maintain high standards of quality to support efficient funding timelines
  • Maintain accurate records of loan status within internal systems
  • Document all communications, updates, and outstanding conditions
  • Generate reports and provide visibility into pipeline status, risks, and bottlenecks
  • Proactively identify potential compliance or documentation issues
  • Escalate concerns appropriately to underwriters or leadership to avoid delays
  • Ensure all risks are addressed prior to closing
  • Recommend workflow enhancements and documentation standardization
  • Support training initiatives and knowledge sharing across the team
  • Mentor junior Loan Specialists and provide day-to-day guidance as needed
  • Assist with workflow oversight, quality reviews, and team support functions

Requirements

  • Proven experience in loan processing, loan coordination, or lending operations
  • Strong knowledge of loan documentation, compliance standards, and regulatory requirements
  • Experience working with SBA loans and familiarity with SBA SOP 50 10 highly preferred
  • Excellent verbal communication skills, with the ability to guide and influence borrowers
  • Strong organizational skills and attention to detail
  • Ability to manage multiple loan files in a deadline-driven environment
  • Proficiency in loan systems and Microsoft Office tools

Nice to have

  • Experience mentoring or supporting junior team members
  • Background in banking, lending, or financial services environments
  • Strong problem-solving mindset with a proactive approach to issue resolution

What we offer

  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

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