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Rackspace Logo Rackspace · IT - Administration

Senior Licensing Manager

India · Job Posted February 20, 2026
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Job Description

We are seeking a highly experienced and detail-oriented Senior Licensing Manager to oversee the procurement, compliance, optimization, and renewal of software licenses across the organization. This role is critical in ensuring the cost‑effective use of software assets, maintaining adherence to vendor licensing agreements, and upholding internal IT governance standards. The Senior License Manager will ensure full alignment with contractual entitlements, lead audit and compliance activities, and drive SAM (Software Asset Management) excellence across both on‑premises and cloud environments. This role will collaborate closely with Procurement, IT, Finance, Legal, and Vendor Management teams to manage the complete lifecycle of Tier 1 and Tier 2 software publishers, including Microsoft, Oracle, VMware, Adobe, and others—while ensuring accurate tracking, reporting, and optimization of software assets.

Job Responsibility

  • Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix)
  • Ensure alignment with contractual terms and internal usage policies
  • Coordinate internal audits and support vendor audits with accurate license data
  • Track license entitlements, deployments, and usage throughout the software lifecycle
  • Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow)
  • Work with IT operations to identify underused or overutilized assets for optimization
  • Support license procurement and renewal processes in collaboration with procurement and legal teams
  • Interpret complex license agreements and advise on best practices for use
  • Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations
  • Prepare usage reports, license position summaries, and compliance dashboards
  • Recommend cost-saving opportunities by identifying redundant or unused licenses
  • Support internal chargeback processes for license usage reporting
  • Contribute to the refinement and automation of software license tracking processes
  • Assist in developing standard operating procedures and knowledge base documentation

Requirements

  • Bachelor's degree in IT, Business Administration, or a related field
  • Minimum 5–7 years of experience in software license management or software asset management (SAM)
  • Strong knowledge of license models (e.g., Microsoft, VMware, Oracle, Adobe)
  • Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera)
  • Understanding of ITIL practices and software lifecycle concepts
  • Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis
  • Ability to analyze large datasets and prepare reports
  • Good negotiation and communication skills for working with vendors and stakeholders

Nice to have

  • Certifications such as Microsoft SAM, ITIL Foundation, ISO 19770, or CSAM (Certified Software Asset Manager)
  • Experience with cloud licensing models (e.g., Office 365, Azure, AWS)
  • Exposure to compliance audits and true-up processes
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