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As a Senior Lettings Negotiator, you’ll be the face of KFH for landlords and tenants alike. You’ll guide clients through the lettings process from initial enquiry to tenancy completion, ensuring a seamless and professional experience throughout. You’ll also act as a role model within the team, supporting colleagues and helping drive branch success.
Job Responsibility:
Registering and qualifying applicants and landlords, ensuring accurate details in our CRM system
Conducting property viewings and providing timely feedback to landlords
Negotiating offers between applicants and landlords to secure successful tenancies
Generating new business opportunities through proactive outreach and local market knowledge
Advising clients on lettings legislation, compliance, and KFH’s full range of services
Supporting and coaching less experienced team members to help them succeed
Requirements:
A proven track record as an experienced lettings negotiator, ideally within the London market
Excellent customer service and strong negotiation skills
Clear and confident communication – face-to-face, phone, and email
A proactive, can-do attitude with the drive to meet and exceed targets
Knowledge of housing legislation and compliance requirements
NFoPP Level 3 Technical Award in Residential Letting and Property Management (or equivalent) is desirable
Nice to have:
NFoPP Level 3 Technical Award in Residential Letting and Property Management (or equivalent) is desirable