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Senior Lettings Advisor

United Kingdom, Birmingham · Job Posted February 07, 2026
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Job Description

A leading West Midlands housing provider is seeking a Senior Lettings Advisor to support increased service demand. This is a varied role involving property visits, tenancy support, and void management - ideal for someone experienced in social housing lettings.

Job Responsibility

  • Manage lettings, allocations, and void processes to ensure efficient property turnaround
  • Carry out pre‑tenancy checks, viewings, and tenancy sign‑ups
  • Support customers, including those with additional needs, by providing clear tenancy advice and guidance
  • Help minimise rent loss by ensuring properties are re‑let promptly
  • Travel regularly across Birmingham and Worcester (approx. 60% field‑based)

Requirements

  • Full UK driving licence
  • DBS required
  • Strong background in customer service and housing lettings
  • Good understanding of housing legislation, welfare benefits, and void management
  • Confident communicator with strong organisational and IT skills
  • Able to handle sensitive or challenging situations professionally

What we offer

  • Weekly pay with competitive rates
  • Access to exclusive roles with top-tier clients
  • Supportive consultants who care about your career
  • Opportunities to gain experience and build your CV
  • Holiday pay
  • Optional pension scheme

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