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Senior Leisure Attendant

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360 Resourcing Solutions

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Location:
United Kingdom , Chester

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

25989.00 GBP / Year
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Job Description:

To assist the Duty Manager in the day-to-day management of their Centre, by conducting the monitoring & supervisory duties below. Along with their substantive role of supervising members of the public in the Swimming Pool and all other allocated Leisure areas, responding in accordance with National Operating Procedures (NOP) and Emergency Action Protocols (EAP), and providing ongoing cleaning throughout the shift to provide customers with a safe and clean environment. To cover absences within the Duty Manager team.

Job Responsibility:

  • Assist the Duty Manager in the day-to-day management of their Centre
  • Conduct monitoring & supervisory duties
  • Supervise members of the public in the Swimming Pool and all other allocated Leisure areas
  • Respond in accordance with National Operating Procedures (NOP) and Emergency Action Protocols (EAP)
  • Provide ongoing cleaning throughout the shift
  • Cover absences within the Duty Manager team
  • Assist with the induction, training and mentoring of all leisure staff and work experience placements
  • Assist the Duty Manager by identifying and reporting any technical or health & safety concerns promptly
  • Assist the Duty Manager with monitoring of the buildings pool plant and dosing systems
  • Assist with recording pool water and chemical readings and following set procedures to rectify any irregularities
  • Report all actions taken and any concerns to the Duty Manager
  • Carry out a pool backwash under the instruction of the Duty Manager
  • Supervise members of the public in the Swimming Pool and all Leisure areas
  • Respond in accordance with the PSOP (Pool Standard Operating Procedures)
  • Attend statutory training on a monthly basis
  • Ensure the building security, opening/locking up all public areas as per the facility programme
  • Control, assist and ensure the safety of members of the public using the facilities
  • Act as lifeguard and making use of lifesaving skills to rescue bather in difficulty
  • Administer first aid as required
  • Provide high customer care at all times, answering queries, complaints and directing patrons
  • Control the behaviour of centre users in accordance with Centre instructions
  • Set up and take down sports equipment as required for various events and sports activities
  • Move furniture and equipment in an out of stores and about the building as required
  • Undertake cleaning duties including cleaning the pool bottom, pool surrounds, footbaths etc
  • Check shower and toilet areas for serviceability, damage or evidence of misuse and taking appropriate action where necessary
  • Assist in evacuation of the building by carrying out specific procedures in the event of fire, bomb alerts or other emergencies
  • Ensure company policies relating to NOP of the centre and EAP are adhered to
  • Be the Duty Manager when required
  • Cover all absences and attending all training relevant to the Duty Managers role as required

Requirements:

  • Hold a current National Pool Lifeguard qualification (NPLQ)
  • Basic Literacy and Numeracy skills
  • Emergency First Aid qualification
  • Customer care qualification
  • Coaching qualification
  • Pool Plant Operators qualification
  • At least 3 years experience of working as a lifeguard
  • Previous work with children and young persons
  • Relevant experience of work in a leisure centre environment
  • Practicable experience of sport set ups
  • Understanding of customer care and equality in service delivery
  • Knowledge of health & safety including COSHH
  • In Pool Plant Operations
  • In associated mechanical plant relating to the operation of a leisure facility
  • Have required swimming ability (NPLQ standard)
  • Ability to take instruction and work at own initiative
  • A good team player
  • An enthusiastic and forward-thinking approach to the provision of leisure
  • Neat personal appearance
  • Good verbal and written communication skills
  • Proven reliability
  • Desire to learn and improve existing knowledge base
  • Flexibility to change working times to meet the needs of the service
  • Ability to work within a rota including days, evenings and weekends
  • Eyesight and hearing within acceptable levels to carry out lifeguard duties
What we offer:
  • 25 days of annual leave per year, which increases to 30 days after 5 years of continuous service
  • Free Brio Leisure gym membership
  • Exclusive discounts through the 'Brio Staff Shop' benefits platform
  • Free uniform & DBS check (if required)
  • Reimbursement for car mileage at 0.45p per mile and bicycle mileage at 0.20p per mile
  • Enhanced maternity and paternity leave
  • Favourable pension scheme
  • Internal health checks for over 40’s
  • Access the Employee Assistance Programme for free
  • Three paid volunteering days per year
  • Discounts on food and drink at our on-site café during working hours

Additional Information:

Job Posted:
February 16, 2026

Expiration:
February 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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