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We are hiring a Senior Legal Solutions Architect to design, build, and scale the AI-native systems that power OpenAI’s Legal function. This role sits at the intersection of legal operations, enterprise architecture, business intelligence, and applied AI, and is responsible for architecting workflows that combine traditional legal systems (CLM, OCM, case management, intake) with agentic, model-driven automation using OpenAI’s API and agent builder platform.
Job Responsibility:
Design and implement agentic legal workflows incorporating multi-step reasoning, tool-calling, orchestration, and human-in-the-loop review using OpenAI models and APIs
Build systems where agents can: Triage and route legal intake
Extract, normalize, and reason over contract, matter, and billing data
Apply playbooks, flag deviations, and escalate issues
Interact with downstream systems and data platforms in a controlled, auditable way
Define guardrails around autonomy, review thresholds, and escalation paths
Serve as the primary architect and steward of the legal technology stack, including: CLM, OCM, and intake systems
Workflow orchestration and middleware
AI/agent services using OpenAI models, APIs, and agent builder platforms
Data platforms
Design data flows that ensure legal data is: Structured and queryable
Governed for privilege and access
Suitable for analytics and AI-driven workflows
Design and oversee data flows that ensure legal data (contracts, matters, requests, invoices, workflow events) from core systems is structured, reportable, and ready for analytics and AI use cases
Support AI and agentic use cases that rely on curated datasets, embeddings, and historical context
Ensure data quality, lineage, and auditability across systems
Configure, extend, support, and in some cases build API-based integrations, webhooks and middleware connectors across legal systems, data platforms, and enterprise tools
Requirements:
7+ years of experience in legal engineering, solutions architecture, or complex enterprise systems integration
Strong hands-on experience with API integration and middleware (REST APIs, JSON, webhooks, auth, error handling, observability)
Comfort with light scripting or automation (e.g., Python, SQL, or similar) for building automation, integrations, and backend services
Deep experience with CLM systems in a complex legal environment
Experience designing and scaling workflows using tools like Tonkean or comparable orchestration platforms
Demonstrated ability to translate ambiguous legal requirements into reliable technical systems
Strong systems thinking around reliability, security, permissions, and data integrity
Hands-on experience building with OpenAI APIs (or similar LLM platforms), including tool-calling and multi-step workflows
Experience designing agentic systems with human-in-the-loop review and safety constraints
Experience integrating legal systems with ticketing, orchestration, and data/BI platforms
Strong technical documentation and architectural communication skills
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided