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Senior Learning Experience Specialist

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Alaska Air Group

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Location:
United States , Renton

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

84500.00 - 126750.00 USD / Year
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Job Description:

Serving as program manager/product owner, architects and builds engaging, intuitive learning journeys that inspire participation and drive skill development. Applies design thinking and accessibility standards to create experiences that are human-centered, inclusive, effective, and aligned to organizational priorities. Rapidly prototypes and iterates solutions to meet evolving learner needs.

Job Responsibility:

  • Architect end-to-end learning experiences and produce design blueprints that align objectives, content flow, modalities, practice, and assessment to success metrics
  • Serve as the lead subject matter expert for a defined learner persona and the respective development programs
  • Lead the design of prototypes and user testing to validate solutions, incorporate feedback, and drive design approval
  • Co-lead requirements gathering through intake consultations, workshops and stakeholder engagement with the Manager, Design and Development, translating needs into course and experience requirements
  • Serve as lead facilitator for portfolio of programs and support enterprise facilitation capabilities through coaching and communities of practice
  • Guide and influence Instructional Designers in converting blueprints into detailed storyboards and high-impact learning experiences, activity plans, and assessment strategies
  • Collaborate with Technology and Design teams on feasibility, constraints, and LMS behavior to preserve the intended experience
  • Ensure inclusive and accessible experiences with consistent patterns for navigation, interaction, and feedback
  • Collaborate cross-functionally with HR, business leaders, and subject matter experts to integrate feedback and refine program designs.

Requirements:

  • 4 years in UX/experience design, learning design, talent development or similar field
  • Bachelor’s degree in UX, instructional design, HCI, education, or related field
  • or 2 additional years of relevant experience/training in lieu of a degree
  • Proficiency in design methodology and tools, journey mapping, prototyping, and usability testing
  • Proven ability to apply human-centered design principles in program development
  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.

Nice to have:

  • Experience with digital learning platforms and blended learning strategies
  • Familiarity with design thinking methodologies and agile development practices.
What we offer:
  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Quarterly and annual bonus plans
  • Generous holiday and paid time off.

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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