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The Senior Learning Designer is responsible for supporting CrossKnowledge clients in the design and optimization of effective, engaging learning solutions aligned with their business and functional challenges. As part of the Client Success team, he/she acts as a learning design expert and consulting partner, leveraging CrossKnowledge solutions and best practices from the learning sciences.
Job Responsibility:
Design tailored learning courses and programs (digital and/or blended) by applying best practices in learning design and learning sciences, and by using CrossKnowledge solutions, including AI
Advise and support clients in the design of their learning projects
Design and deliver customized training sessions or coaching to support the upskilling of our clients in digital learning (learning design, learner engagement, facilitation, etc.)
Manage projects in compliance with timelines, budget, scope, and CrossKnowledge quality standards
Work closely with internal Client Success, Sales, and Presales teams
Requirements:
Higher education degree in instructional design / learning engineering
Proven experience (minimum 2–3 years) as an instructional designer / learning designer
Strong expertise in digital learning and in designing customized learning solutions (digital and/or blended), including the use of LMSs, SaaS solutions, and authoring tools
Solid experience in delivering training and coaching sessions, both face-to-face and/or remotely
Good understanding of the corporate learning environment and its challenges
Strong consulting and client support skills, with a partner mindset and the ability to challenge client needs and propose appropriate learning solutions
Excellent written, verbal, and presentation skills
Project management skills, with the ability to manage and prioritize multiple learning design projects simultaneously
Ability to work closely with cross-functional teams (Client Success, Sales, Presales) and actively contribute to team dynamics
Positive mindset, strong sense of responsibility, solution-oriented approach, and adaptability
Fluent in French and English (written and spoken)
What we offer:
A competitive salary and benefits package
Opportunities for professional growth and development in a dynamic and innovative environment
The opportunity to make a tangible impact on education and learning outcomes on a global scale