Senior Lead Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Irving

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Lead Systems Operations Engineer to act as an advisor to senior leadership, lead complex technology initiatives, and provide strategic guidance on systems operations and engineering solutions.

Job Responsibility:

Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives
Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards
Product Ownership & Strategy - Define and evolve the product vision for systems operations platforms, ensuring alignment with enterprise goals
Own and manage the product backlog, prioritizing features and fixes based on business impact, technical feasibility, and stakeholder input
Collaborate with engineering, architecture, and business teams to translate operational needs into actionable product requirements
Systems Operations Leadership - Lead initiatives to improve system reliability, observability, and automation across infrastructure and application layers
Drive incident management, root cause analysis, and continuous improvement efforts
Ensure compliance with enterprise change management and release protocols

Requirements:

7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
6+ years of experience in Systems Engineering, Site Reliability Engineering (SRE), or Technology Product Ownership
6+ years of Agile/Scrum methodologies and backlog management
6+ years with CI/CD, observability tools, automation frameworks, and enterprise infrastructure
6+ years' experience leading cross-functional teams and deliver complex technical products

Nice to have:

Excellent problem-solving and communication skills
Strong proficiency in React and its ecosystem (Redux, React Router, etc.)
Familiarity with Selenium, Playwright, and/or Cypress for automated testing
Experience supporting both in-house and commercial off-the-shelf software
Self-starter with curiosity to learn new technologies and ability to prioritize in a fast-paced environment
Experience with Agile Scrum and Kanban methodologies

Additional Information:

Job Posted:
October 06, 2025

Expiration:
October 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Lead Systems Operations Engineer