CrawlJobs Logo
EdTech Jobs Logo EdTech Jobs · Public Sector

Senior Lead, Quality and Impact

85000.00 - 120000.00 USD / Year · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

To lead and enhance the Quality and Impact agenda within Save the Children International by strategically guiding and coordinating high-quality programming and strategic technical support across Country Offices, ensuring excellence and accountability in our operations while fostering a culture of evidence-based decision-making and embedding learning throughout the organisation.

Job Responsibility

  • Lead the delivery of Save the Children Program Quality and Impact Agenda
  • Provide strategic support and oversight for country portfolios
  • Lead programme incident management, risk escalation, and reporting
  • Deliver demand-driven and strategic technical support to Country Offices (COs)
  • Support, shape, and deliver strategic workforce planning and professional development for CO Program Development and Quality (PDQ) Directors and Technical Experts (TEs)
  • Promote, role model, and support the integration of programs with policy, advocacy, and campaigns
  • Serve as a technical focal point for CO PDQ Directors
  • During categorized responses, coordinate technical support to country offices and deploy DTL Programmes personnel when necessary

Requirements

  • Significant experience in coordinating technical support to Regional or multi-country programmes in the humanitarian and development sectors
  • Extensive experience in representing organisations at high-profile internal and external forums
  • Proven track record in managing diverse and multidisciplinary teams
  • Demonstrated ability in building and nurturing strategic partnerships with donors, government stakeholders, and other key partners
  • Proficient experience in identifying and managing risks in complex operational contexts
  • Experience in leading responses to humanitarian crises
  • Ability to work closely with Communication & Engagement, Media and Humanitarian teams
  • Commitment to and substantial experience in promoting diversity, equity, and inclusion within teams and programmes
  • Technical leadership: demonstrated expertise in leading the development and implementation of high-quality programming standards
  • Visionary Leadership: Demonstrates the ability to articulate a compelling vision for the future
  • Exceptional communication skills
  • Fluency in Spanish and English
  • A post-graduate degree in degree or equivalent in Development Studies, Social Sciences, Public Health or a related field is essential

Nice to have

Professional training or certification of Monitoring and Evaluation (M&E), Results-Based Management, or Project Management or related areas would be beneficial

What we offer

  • Flexible working options available
  • Meaningful and rewarding career
  • Collaborative and inclusive environment
EdTech Jobs - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Lead, Quality and Impact

8 matching positions

Wholesale Credit Risk Data Quality Analytics and Reporting Senior Lead Analyst- Senior Vice President

Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in Banking or Finance industry preferred
  • 12+ years of experience on working with Wholesale Credit Risk dataset
  • Experience / Certifications in Agile Methodology preferred
  • Experience monitoring and managing Data Quality on an ongoing basis, including identifying and resolving issues
  • executing against Data Quality strategies and policies
  • Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • able to drive consensus, and influence relationships at all levels
  • Collaborates effectively by building partnerships and working well with others to meet shared objectives
  • Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
  • Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the big picture while paying close attention to detail
Job Responsibility
Job Responsibility
  • Directs key initiatives within the business through the collection, analysis, review, reporting, documentation and communication of business needs and requirements
  • Manages resource allocation of work on key projects/initiatives
  • Deals with complex and highly variable issues with substantial potential business impact
  • Applies ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
  • Acts as an advisor or coach to new or lower-level personnel in the business processes and procedures of the business
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
  • Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business
  • Designs/analyzes complex reports to satisfy management requirements
  • Uses broad discretion in developing solutions for broad-based business reporting issues
  • Leads reengineering efforts in business's methodology, strategy, and organizational goals
  • Fulltime
Read More
Arrow Right

Data Quality Senior Lead - Senior Vice President

Location
Location
Philippines , City of Taguig, Metro Manila
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience within financial services in a large, matrixed, multinational organization with at least 5 years in a senior project management role
  • Proven track record of successfully managing technology projects for business teams, from requirements to testing to go-live readiness preparation
  • Experience in process design, root cause analysis, process re-engineering and process improvement is a must
  • Demonstrated ability to understand business drivers, assess operational risks, and evaluate the business impact of technology decisions
  • Experience in designing and implementing data quality requirements and operating models and partnering with technology for tool development
  • Strong leadership qualities with experience in leading diverse teams and fostering professional growth
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
  • Strong banking operations knowledge
  • Extremely organized, motivated and analytical
  • Constructively challenge existing processes and seek out answers
Job Responsibility
Job Responsibility
  • Lead the tracking and execution of the technology book of work, ensuring alignment with overall data strategy and technology roadmap to optimize data quality principles
  • Consolidate and deliver business requirements using process simplification, enhanced controls, and business-agnostic principles
  • Lead user acceptance testing and plan operational readiness activities including communications and operating procedures
  • Provide leadership and oversight for technology enhancements, ensuring adherence to best practices in project management and data governance policy
  • Translate complex technical risks into clear business implications for senior leadership, facilitating informed decision-making
  • Proactively identify opportunities to optimize operational processes and enhance business value through technology solutions
  • Ensure that all technology deliveries are designed and implemented with a focus on operational stability, scalability, and resilience
  • Serve as a primary point of contact for senior leadership and key stakeholders, providing regular updates on portfolio status, risks, and strategic alignment
  • Negotiate and resolve conflicts, building consensus among diverse stakeholder groups to drive project success
  • Create presentation materials to support senior management strategic vision
  • Fulltime
Read More
Arrow Right

Member Experience Standards & Quality Assurance Senior Lead

As our Standards & Quality Assurance Senior Lead, you will be the primary owner ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
wework.com Logo
WeWork
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in driving Operational Excellence on a scalable level
  • Exceptional attention to detail and a commitment to precision in documentation, process design, and performance reporting
  • Deep operational mindset and proven ability to translate abstract standards into practical, executable processes for frontline teams
  • Demonstrable record of driving excellence and accountability through programmatic management and effective stakeholder engagement
  • Highly organized and proactive approach, with the ability to manage multiple complex initiatives simultaneously and autonomously
  • Strong data literacy, with proven experience in defining reporting requirements and partnering with technical teams to enhance data/audit visualization platforms (dashboards)
  • Confident and engaging communication, presentation, and training skills, with the ability to effectively deliver complex information to diverse audiences
  • Experience supporting organizational change management to ensure new processes are successfully implemented and standards are met.
Job Responsibility
Job Responsibility
  • Manage and drive the global Quality Assurance program, including the strategic planning, scheduling, and revision of operational audits across various functions and regions
  • Leading the end-to-end process for updating, maintaining, and communicating operational standards, policies, and best practices to ensure they remain relevant and actionable
  • Partners with the Data team to continually improve the operational audit dashboard, enhancing data visualization, accessibility, and utility for functional stakeholders
  • Ensure all critical training and resource materials (e.g., Connect content) related to standards, audits, and quality assurance are current, accurate, and easily accessible
  • Design and host high-impact functional training sessions focused on new audit methodologies, key dashboard features, and best practices
  • Drive the timely completion of all audits and ensure robust tracking and execution of resulting corrective action plans across the business
  • Create and deliver compelling monthly and quarterly performance reports, synthesizing key audit findings, quality assurance metrics, and improvement recommendations for Executive-level reporting and wider business visibility
  • Support Operations-focused change management initiatives, acting as the standards expert to ensure all organizational changes maintain alignment with established quality benchmarks and operational policy
  • Develops strong working relationships with Functional leadership to embed a culture of quality, collaboration, and continuous improvement.
  • Fulltime
Read More
Arrow Right

Member Experience Standards & Quality Assurance Senior Lead

As our Standards & Quality Assurance Senior Lead, you will be the primary owner ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
wework.com Logo
WeWork
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in driving Operational Excellence on a scalable level
  • Exceptional attention to detail and a commitment to precision in documentation, process design, and performance reporting
  • Deep operational mindset and proven ability to translate abstract standards into practical, executable processes for frontline teams
  • Demonstrable record of driving excellence and accountability through programmatic management and effective stakeholder engagement
  • Highly organized and proactive approach, with the ability to manage multiple complex initiatives simultaneously and autonomously
  • Strong data literacy, with proven experience in defining reporting requirements and partnering with technical teams to enhance data/audit visualization platforms (dashboards)
  • Confident and engaging communication, presentation, and training skills, with the ability to effectively deliver complex information to diverse audiences
  • Experience supporting organizational change management to ensure new processes are successfully implemented and standards are met.
Job Responsibility
Job Responsibility
  • Manage and drive the global Quality Assurance program, including the strategic planning, scheduling, and revision of operational audits across various functions and regions
  • Leading the end-to-end process for updating, maintaining, and communicating operational standards, policies, and best practices to ensure they remain relevant and actionable
  • Partners with the Data team to continually improve the operational audit dashboard, enhancing data visualization, accessibility, and utility for functional stakeholders
  • Ensure all critical training and resource materials (e.g., Connect content) related to standards, audits, and quality assurance are current, accurate, and easily accessible
  • Design and host high-impact functional training sessions focused on new audit methodologies, key dashboard features, and best practices
  • Drive the timely completion of all audits and ensure robust tracking and execution of resulting corrective action plans across the business
  • Create and deliver compelling monthly and quarterly performance reports, synthesizing key audit findings, quality assurance metrics, and improvement recommendations for Executive-level reporting and wider business visibility
  • Support Operations-focused change management initiatives, acting as the standards expert to ensure all organizational changes maintain alignment with established quality benchmarks and operational policy
  • Develops strong working relationships with Functional leadership to embed a culture of quality, collaboration, and continuous improvement.
  • Fulltime
Read More
Arrow Right

Vice President (VP), Issue Quality Control and Engagements Lead

The Vice President (VP), Issue Quality Control and Engagements Lead will be resp...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi's Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Execute Quality Control activities across the full issue lifecycle in line with Issue Management, Quality Controls, and where required Quality Assurance procedures
  • Assess issue pervasiveness, challenge severity, impact and navigate management in the drafting of risk driven observations
  • Challenge Management's proposed remediation approach ensuring that it addresses root causes, it is sustainable and adheres to external (regulatory) & internal (policy) requirements
  • Support key stakeholders in the design and development of corrective action plans to address identified control gaps or failures
  • Leverage lessons learned from prior IQC reviews to improve the quality of remediation & timely closure of issues
  • Establish a network of key stakeholders in control functions to enable effective collaboration and partnership during engagements
  • Engage IA, ORM, ICRM, etc. on Audit/Exam scoping, bringing in SMEs as needed, to manage exercise scope
  • Support the business throughout all phases of the review/exam lifecycle
  • Create and continuously maintain a comprehensive, centralized view of the progress of planned non-regulatory engagements
  • Design and deploy reporting capability to ensure effective and timely communication of progress of these engagements
  • Fulltime
Read More
Arrow Right

Senior Technology and Platform Lead Analyst

The Applications Development Technology Lead Analyst is a senior level position ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree/University degree or equivalent experience, Master’s degree preferred
  • 12+ years of relevant Technology experience in Application Development with at least 3+ years in technical leadership
  • Extensive experience in system analysis and in programming of software applications
  • Strong experience in implementing and delivering successful projects
  • Subject Matter Expert (SME) in Securities Financing Transactions Processing is a plus
  • Ability to adjust priorities quickly as circumstances dictate
  • Demonstrated Strong leadership skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Strong core Java skills, JDBC/JPA, Restful web services
  • Strong Experience with frameworks like Hibernate, Junit, Spring Boot/Microservice-style application development
Job Responsibility
Job Responsibility
  • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
  • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
  • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
  • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
  • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
  • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
  • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Own end‑to‑end solution architecture, including application design, system patterns, data models, APIs, and integration strategies aligned to industry‑specific requirements
  • Design and build highly scalable, resilient, and secure enterprise applications using modern architectural patterns (microservices, event‑driven, cloud‑native)
  • Fulltime
Read More
Arrow Right

Quality Review and Audit Senior Advisor

The Quality Review & Senior Audit Advisor provides enterprise-level quality assu...
Location
Location
United States of America , Bloomington
Salary
Salary:
100000.00 - 166600.00 USD / Year
thecignagroup.com Logo
The Cigna Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree strongly preferred
  • clinical, pharmacy, nursing, or healthcare-related background strongly preferred
  • management experience required, with a demonstrated ability to lead and develop high-performing teams
  • strong analytical, data management, and technical skills
  • advanced proficiency with Microsoft Office Suite
  • excellent verbal and written communication skills, with the ability to explain complex clinical and pharmacy concepts clearly
  • if you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload
Job Responsibility
Job Responsibility
  • Provide expert clinical and pharmacy oversight for quality monitoring and testing across Medicare, Medicaid, and Exchange (HIM) lines of business
  • apply clinical judgment and pharmacy expertise to assess benefit configurations, clinical rules, and pharmacy setups for accuracy, safety, and compliance
  • validate pharmacy benefit designs, including formularies, prior authorization criteria, step therapy, quantity limits, and utilization management logic
  • interpret clinical documentation, policies, and regulatory guidance to ensure correct implementation within systems and operational workflows
  • lead and co-lead end-to-end clinical and pharmacy benefit testing for new implementations, benefit changes, and remediation initiatives
  • evaluate clinical program integrity, including medication therapy management, adherence programs, utilization management, and quality initiatives
  • identify clinical and pharmacy risks, defects, and configuration gaps
  • document findings and drive resolution through cross-functional collaboration
  • ensure testing outcomes align with CMS regulations, NCQA standards, and state-specific clinical and pharmacy requirements
  • serve as a trusted advisor on regulatory interpretation, translating complex clinical and pharmacy guidance into actionable testing and configuration requirements
What we offer
What we offer
  • medical
  • vision
  • dental
  • well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays
  • Fulltime
Read More
Arrow Right

Vice President (VP), Issue Quality Control and Engagements Lead

Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi's Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Advanced English Skills required
Job Responsibility
Job Responsibility
  • Execute Quality Control activities across the full issue lifecycle in line with Issue Management, Quality Controls, and where required Quality Assurance procedures
  • Assess issue pervasiveness, challenge severity, impact and navigate management in the drafting of risk driven observations
  • Challenge Management's proposed remediation approach ensuring that it addresses root causes, it is sustainable and adheres to external (regulatory) & internal (policy) requirements
  • Support key stakeholders in the design and development of corrective action plans to address identified control gaps or failures
  • Leverage lessons learned from prior IQC reviews to improve the quality of remediation & timely closure of issues
  • Establish a network of key stakeholders in control functions to enable effective collaboration and partnership during engagements
  • Engage IA, ORM, ICRM, etc. on Audit/Exam scoping, bringing in SMEs as needed, to manage exercise scope
  • get business de-scoped where it makes sense
  • Support the business throughout all phases of the review/exam lifecycle by: advising on scope determination, advising business/function on the drafting of responses to optimize for positive outcomes
  • challenging response drafts for adequacy before submitted back
  • Fulltime
Read More
Arrow Right