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Senior Lead Programmer

United States, Shrewsbury · Job Posted March 13, 2026
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Job Responsibility

  • Design, build, and run large-scale Customer Communications Management (CCM) solutions on OpenText Communications (Exstream) Cloud Native (CN)
  • Design communications in Communications Designer
  • model flows in Communications Orchestrator
  • enable business-side edits in Content Author with robust approval workflows
  • Assess existing server-based/legacy packages (including PUB-based apps)
  • Execute redesigns or rationalized lift-and-shift where appropriate
  • leverage CN accelerators (e.g., docx/PDF design importers, component export/import via DAS)
  • Engineer high-volume/bulk and interactive/on-demand outputs
  • profile engine throughput
  • partner with infra on Kubernetes scaling, HA/DR, and resource tuning (CPU/memory/vCores)
  • Implement automated build, test, and promotion pipelines (Azure DevOps/Jenkins/Git)
  • enforce domain-based promotions and approvals to prod
  • Model inputs (JSON, XML, flat/reference/report files) and outputs (PDF/print streams/email/SMS/HTML)
  • ensure regulatory language integrity and brand governance
  • Troubleshoot CN design-tool/runtime issues (e.g., save failures, timeouts)
  • differentiate application vs infrastructure causes
  • drive root-cause and preventive
  • Coordinate multi-team "factory model" delivery
  • lead technical discussions with business areas
  • contribute to architecture decisions and platform roadmaps

Requirements

Minimum of a Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems or a combination of education and experience equating to the U.S. equivalent of a bachelor’s degree in one of the aforementioned subjects

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