Senior Lead Programmer

• Design, build, and run large-scale Customer Communications Management (CCM) solutions on OpenText Communications (Exstream) Cloud Native (CN)
• Design communications in Communications Designer
• model flows in Communications Orchestrator
• enable business-side edits in Content Author with robust approval workflows
• Assess existing server-based/legacy packages (including PUB-based apps)
• Execute redesigns or rationalized lift-and-shift where appropriate
• leverage CN accelerators (e.g., docx/PDF design importers, component export/import via DAS)
• Engineer high-volume/bulk and interactive/on-demand outputs
• profile engine throughput
• partner with infra on Kubernetes scaling, HA/DR, and resource tuning (CPU/memory/vCores)
• Implement automated build, test, and promotion pipelines (Azure DevOps/Jenkins/Git)
• enforce domain-based promotions and approvals to prod
• Model inputs (JSON, XML, flat/reference/report files) and outputs (PDF/print streams/email/SMS/HTML)
• ensure regulatory language integrity and brand governance
• Troubleshoot CN design-tool/runtime issues (e.g., save failures, timeouts)
• differentiate application vs infrastructure causes
• drive root-cause and preventive
• Coordinate multi-team "factory model" delivery
• lead technical discussions with business areas
• contribute to architecture decisions and platform roadmaps

Minimum of a Bachelor’s degree in Information Technology, Computer Science, Computer Information Systems or a combination of education and experience equating to the U.S. equivalent of a bachelor’s degree in one of the aforementioned subjects