Senior Lead Product Manager

• Advise experienced leadership to develop or influence business plans, business requirements, direct product design and implementation for complex business and technical needs
• Oversee overall product management and strategic focus for the most technical, complex and diverse products and services
• Lead the strategy and resolution of complex and unique challenges requiring in-depth understanding of potential synergies, opportunities companywide
• Deliver solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions that are strategically focused for diverse product lines
• Articulate product vision, define scope, prioritize backlog, establish goals, and provide direction for teams to design, develop, and deliver technology and processes for updating, upgrading technologies and vendor relationships
• Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide
• Serve as an adept advisor to leadership
• Drive product vision, roadmap, and priorities while balancing near-term delivery with long-term modernization goals
• Engage with aligned scrum team(s) to strengthen product discipline, execution rigor, and customer-focused thinking
• Partner closely with technology, sales, operations, risk, and business stakeholders to deliver scalable, compliant, and high-impact solutions
• Establish and track clear success metrics, embedding data-driven decision making and continuous improvement into the operating model

7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Demonstrated ability to lead system or process transformation efforts within regulated or enterprise environments
• Strong grounding in data-driven product management, including defining KPIs, using analytics to inform decisions, and measuring outcomes
• Experience building and scaling customer-centric product practices, including user experience, journey mapping, and discovery-led development
• Proven ability to influence senior stakeholders and operate effectively across a highly matrixed organization
• Experience in Artificial Intelligence and/or Machine Learning enabled systems with employee and client facing agentic automation

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement