Senior Lead Health Benefits Consultant Job at Wells Fargo (Charlotte)

Senior Lead Health Benefits Consultant

Wells Fargo

Location:
United States , Charlotte ▼
Minneapolis

Category:
Human Resources

Contract Type:
Not provided

Salary:

139000.00 - 239000.00 USD / Year

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Job offer has expired

Job Description:

Wells Fargo is seeking a Senior Lead Benefits Consultant to join our Health Benefits team within Total Rewards. This highly visible role is responsible for the management of the several health plans, including daily management, compliance, benchmarking, and design of certain medical or other health and welfare plans. This role owns key vendor relationships and serves as a strategic advisor to leadership helping to shape the benefits experience for a large diverse population.

Job Responsibility:

Oversee vendor performance on a daily basis which includes confirming plans are administered correctly, there is consistency across multiple vendors and plans are in compliance with all regulations, tracking of deliverables, leading independent audits, understanding vendor roadmaps
Contribute to benefit program strategy, including plan design and benchmarking to identify short-term and long-term opportunities that would bring enhanced, competitive programs and offerings to the enterprise
Engage with all levels of professionals and managers across the enterprise in the benefits function and serve as an expert advisor to leadership
Measure and monitor the effectiveness of plan administration and customer service and make necessary adjustments to ensure quality
Be accountable for ensuring regulatory, audit, and compliance processes for the Benefits Team are done in an efficient and effective manner, complying with national, regional and enterprise standards as applicable
Represents the Benefits Department and serves as subject matter expert (SME) or acts as project leader in projects that affect benefits delivery, cross department projects and on acquisition teams
Socialize and gain agreement from internal and external partners to drive benefits initiatives forward
Consult with internal partners on Benefits Administration and Service Delivery to ensure alignment with the benefits programs as designed
Provides member support through answering/resolving complex employee inquiries, escalations, and appeals, act as subject matter expert for plan interpretation from the Employee Service Center and vendors
Implement any plan design changes or new programs/offerings, including managing vendor, senior management presentations and change management efforts
Reviewing plan materials such as annual enrolment and summary plan descriptions for accuracy and employee readability
Mentor, coach and provide work direction for junior benefits staff

Requirements:

7+ years of Benefits experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Experience managing health plan vendors at a large fully insured employer and driving performance, accountability, and continuous improvement across vendor partners
Familiar with employee benefit communications and the review and distribution of relevant health insurance summary plan documents (SPDs) to diverse audiences
Applied experience with presentations to various stakeholders, including senior leadership
Excellent verbal, written, and interpersonal communication skills
Experience with analytical skills with high attention to detail and accuracy
Intermediate proficiency in PowerPoint and Excel
Workday experience (or similar HRIS)
Ability to take initiative and work independently with minimal supervision in a structured environment
Project management experience and/or skills including the ability to manage multiple projects concurrently, detailed planning, process management, and documentation
Ability to deliver accurate results with speed, agility, and consistency
Knowledge and understanding of federal, state and jurisdictional benefit laws and requirements
Experience in articulation of issues, risks and proposed solutions, to various levels of staff and management and ability to explain complex systems and processes to audiences that may not be experts in that field
Outstanding problem solving and decision-making skills

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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