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Senior Lead Digital Product Manager - Merchant Services

Wells Fargo

Location:
United States , IRVING ▼
CHANDLER
CHARLOTTE
WEST DES MOINES

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Senior Lead Digital Product Manager to support Merchant Services.

Job Responsibility:

Act as an expert advisor to senior leadership to develop or influence products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across the core solutions platform
Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
Engage with Sales Segment Leaders, Clients, and other stakeholders to understand needs and define acceptance and value-added business services strategy
Work closely with Business Enablement & Marketing to coordinate internal training and awareness + go-to-market strategy and ongoing client communications
Understand the competitive landscape, emerging capabilities, existing pain points, etc. to inform the strategy
Develop business plans, models, & justifications in support of product development & commercialization investment
Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Coordinate highly complex activities and guidance to others
Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Requirements:

7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience within Merchant Services and payments acquiring

Nice to have:

Deep knowledge and working experience within merchant acquiring business, payment gateways, vertical markets (retail, restaurant, professional services), ISV/VAR solutions
Experience working with third party vendors
Demonstrated track record of working effectively in a team environment, across all organizational levels, and building superior partnerships with a broad set of partners
Experience with large scale transformation initiatives
Demonstrated ability for self-management, problem-solving, and critical decision making in an efficient manner using strong analytical thinking
Proven ability to understand customer and end user needs and translate into delivery themes
Experience with business analysis, eliciting use cases and requirements from business partners
Entrepreneurial approach to product management: biased towards experimentation, execution, and moving quickly
Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
5+ years of experience with Agile practices and frameworks to include Scrum, Kanban, and collaboration tools such as Jira, Confluence, and Sharepoint
Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
Demonstrated track record of effective influencing and collaboration at all levels
Exceptional problem solving abilities
Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
Excellent written and oral communication skills with ability to clearly communicate results

Additional Information:

Job Posted:
January 31, 2026

Expiration:
February 02, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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