Senior Lead Digital Product Manager - Credit Services

• Act as a trusted advisor to senior leadership, shaping product strategies, roadmaps, and priorities for highly complex digital capabilities supporting credit eligibility and decisioning
• Own end-to-end delivery of critical product features and initiatives, from discovery through delivery and operational readiness
• Lead the strategy and resolution of complex business and technical challenges that span multiple systems, teams, and stakeholder groups
• Translate business objectives into clear, actionable product requirements that optimize technology delivery and long-term platform scalability
• Partner closely with technology leaders to align product and engineering capabilities, balancing speed to market, resilience, and control
• Drive structured discovery, refinement, and prioritization of product initiatives to maintain a clearly sequenced and outcome-driven book of work
• Coordinate and influence across business, technology, data, and external partners to deliver against agreed product objectives
• Provide clear product vision, direction, and accountability within the assigned product area, ensuring alignment to broader portfolio and enterprise goals
• Communicate product strategy, progress, trade-offs, and risks with clarity and confidence to senior executives and governance forums
• Serve as a subject matter expert in modern digital product practices and real-time decisioning environments, with sufficient technical fluency to partner effectively on APIs, data movement, and orchestration solutions
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Experience leading enterprise credit, decisioning, data, or risk platforms
• Demonstrated success owning end‑to‑end product delivery for complex technology‑centric capabilities
• Strong product partnership experience with engineering, architecture, and data teams
• Proven ability to align business objectives to technology roadmaps, prioritizing work to optimize delivery outcomes across multiple teams
• Financial services experience, with an understanding of governance, control, and risk considerations in product delivery
• Track record of driving structured discovery and refinement to translate business problems into clear, executable product initiatives
• Demonstrated ability to manage large, multi‑stakeholder books of work, balancing short‑term delivery commitments with long‑term product strategy
• Exceptional executive communication skills, including experience creating and delivering concise, strategy‑level product updates to senior leadership and governance forums
• Ability to influence outcomes, building alignment across business, technology, data, and external partners
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results