Senior Lead Business Execution Consultant

• Define, influence and deliver the multi-year roadmap for account management capabilities, including account servicing, card management, and credit line experiences
• Source and shape high impact opportunities
• establish clear problem statements and hypotheses
• and test and learn plans aligned to enterprise strategies
• Deliver measurable improvements within experiences that drive utilization and engagement
• Independently influence and align senior stakeholders across multiple lines of businesses and facilitate complex decision making in ambiguous environments
• Lead end-to-end execution of initiatives and ensure initiatives meet delivery commitments while balancing speed, quality and risk
• Drive accountability for initiatives, limit risk exposure, and adherence to policy requirements
• Assess strategy effectiveness using data and insights
• recommend optimizations grounded in quantitative and qualitative findings

7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Proven experience leading enterprise scale account management or servicing strategies with demonstrated business impact
• Exceptional strategic thinking, analytical rigor, and executive level communication skills
• Strong track record delivering complex initiatives in highly matrixed, regulated environments
• Experience of agile product development and partnering with Product/Tech
• Successfully operating in a fast-paced environment with competing deadlines
• Financial services experience, particularly in Business Credit Cards or Retail Banking strongly preferred
• Experience with Risk & compliance: Adhere to enterprise risk and control standards
• maintain evidence of control design/operationalization and partner through examinations, audits, and RCSA activities
• Experience with Change readiness: Ensure end to end readiness (process, procedures, training, communications, monitoring) for each launch and establish post launch success criteria
• Experience with matrix leadership responsibilities such as leading virtual and vendor engagements
• Demonstrated ownership mindset with accountability for outcomes, not just deliverables

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement