Senior KYC AML Analyst, Citi

Citi

Location:
United States, Tampa

Category:
Finance

Contract Type:
Employment contract

Salary:

79120.00 - 118680.00 USD / Year

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Job Description:

This role will play a critical role in supporting the Know Your Customer (KYC) processes, ensuring compliance with regulatory requirements and internal policies. This individual will act as a Subject Matter Expert (SME) for the team, providing guidance and mentorship, and offering essential management support. The role involves hands-on work with internal controls (MCAs), managing work allocation from the pipeline, and contributing to strategic business projects.

Job Responsibility:

Serve as the primary Subject Matter Expert (SME) for the KYC team, providing guidance, training, and support on complex KYC policies, procedures, and regulatory requirements
stay abreast of changes in KYC regulations, industry best practices, and internal policies, disseminating critical information to the team
assist in resolving complex KYC cases and escalations at onboarding and refresh and Material change Events
provide support to team management, including reporting, performance monitoring, and operational oversight
assist in developing and implementing process improvements to enhance efficiency and effectiveness within the KYC operations
actively participate in and lead efforts related to the design, implementation, and review of Manager's Control Assessments (MCAs) for KYC processes
ensure robust internal controls are in place and operating effectively to mitigate risks and maintain compliance
regularly review the incoming KYC pipeline, assessing workload, complexity, and priorities
efficiently assign cases to team members, ensuring equitable distribution and adherence to service level agreements (SLAs)
monitor team productivity and escalate potential bottlenecks or capacity issues to management
contribute to and lead various business projects aimed at enhancing KYC systems, processes, and overall operational excellence
collaborate with cross-functional teams, including Technology, Risk, and Compliance, to drive project objectives
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements:

5-8 years of experience in KYC, AML, financial crime compliance, or a related regulatory field in a senior or SME capacity
excellent communication, organizational and interpersonal skills
ability to work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow-up
quantitative skills with high proficiency in Excel and Microsoft-based programs
keen attention to detail with developed analytical and problem-solving abilities.

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays.

Additional Information:

Job Posted:
October 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior KYC AML Analyst